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Newest reviews for Sheraton Portsmouth Harborside Hotel

  • Robert
      Bermuda
    August 20, 2014

    Overall good experience.

    Jackhammer at 7.30 in the morning at the construction site opposite the rear of the hotel.

    9.6

  • Norman
      United States of America
    August 11, 2014

    sitting and enjoying looking at the water, walking out the door and being right in down town.

    9.6

  • Anonymous
      United States of America
    August 10, 2014

    Friendly, attentive staff, great coffee and paper each morning in lobby, free chocolates too. Walking distance to town.

    We couldn't turn a/c off so we were cold at night. TV hard to turn off too. No onsite parking

    7.9

  • Erik
      Canada
    July 30, 2014

    Staff was very helpful and kind.

    9.6

  • Richard
      United States of America
    July 6, 2014

    Staff

    Sink in room would drain so slow when filled....took shower after swimming in mens area of pool ..3 minutes in to my shower ankle deep in water.....gross

    7.1

  • Deborah
      United States of America
    July 4, 2014

    Room was beautiful. Nice CLEAN bathroom

    Expensive

    8.3

  • Anonymous
      United States of America
    July 3, 2014

    access to downtown Portsmouth

    Starting to look a little tired needs a refresh.

    7.9

  • Anonymous
      United States of America
    June 26, 2014

    The lobby.

    We were "upgraded" to a room outside the hotel. It was not the clean room that was advertised. It had not been updated since the 80's, there was mold on the fridge and a huge spot of mold in the closet. Don't let them upgrade you.

    4.6

  • Richard
      United States of America
    June 17, 2014

    There was a problem with our reservation at the hotel. It was handled well and we were up graded.

    The mattress in our up graded room was well past it's use full life.

    8.8

  • Patricia
      United States of America
    June 14, 2014

    I liked the comfy beds.

    the pool area was depressing. the view out my window was of a construction project. parking was expensive and challenging. i would appreciate a voucher for a free nights stay without the noise from construction across the street.

    5.8

  • Anonymous
      United States of America
    June 10, 2014

    We loved the upgrade to a suite!

    10

  • Amy
      United States of America
    June 8, 2014

    Location was perfect in downtown area.

    Work out facility was dingy and small.

    7.9

  • Sean
      United States of America
    May 20, 2014

    The staff went above and beyond to make our stay a very special

    Nothing

    10

  • Ronald
      Australia
    May 20, 2014

    Easy walking distance to the centre of town and tourist highlights was good. Staff on the front desk were very helpful.

    Parking in the public car park opposite was easy but it rubs a bit to have to pay $15 when there is unoccupied parking on site.

    9.6

  • Jessica
      United Kingdom
    May 7, 2014

    comfortable room and bed, very nice valet

    hmmm

    9.2

  • Sydney
      United States of America
    April 29, 2014

    Friendly staff Attentive staff Upgrade to Club Level for same price made the value somewhat more palatable. Room very comfortable but could use a second comfortable chair

    The regular room rate without the upgrade was Extremely expensive with no amenities such as continental breakfast.

    9.2

  • Anonymous
      United States of America
    April 23, 2014

    Comfortable beds, clean rooms, nice bathrooms, good spacing within the room. Valet guys were friendly and attentive despite the slow and quiet weekend.

    We felt this hotel and location of facility was for a more mature or business group rather than a young couple looking for more activities to do. We found ourselves traveling to Ogunquit, ME for more activities to do. The noise level was poor. We were woken up by running water from toilets and showers all around us. We felt like we were on a business trip rather than a mini getaway. The staff failed to tell us we would be paying for valet at $18/day on top of tipping them.

    6.7

  • Denise
      United States of America
    April 15, 2014

    location, helpful valets, easy parking fees added to the bill

    i had a block room rate that i was unaware of upon check in. When I asked to be refunded at check out, they refused

    7.1

  • Susan
      United States of America
    April 14, 2014

    the staff tried to be very helpful, but getting the maintenance ppl to my room is not what I want to do, I want to be in my room and be at peace! see complaints .>>>

    1) sound from the next room over, including bathroom functions could be plainly heard, throughout the day and night. 2) the thermostat would not allow the heat to be reduced nor to turn on the a/c and the room was intolerably hot at 73-74 The staff didn't offer any solution to #1 other than to apologize (they should have changed my room) and for #2, the maintenance folks weren't available at that hour of night, it would take "awhile".

    7.9

  • Deborah
      United States of America
    March 25, 2014

    Great location, close to everything in downtown Portsmouth.

    -$15 to park car in lot -TV didn't work -Elevator ding outside our room -Extra bed/cot set up from previous guests making room overcrowded -Fan in bathroom didn't work either

    7.1

  • Kimberly
      United States of America
    March 18, 2014

    i liked the location of the hotel. it was perfect to get to downtown.

    the room we stayed in was renovated but yet there was wallpaper paste on the wall. the heater/ac unit was located so close to the window that when the curtains were closed at night, the curtains were blowing into the room and all the heat was going to the window and not into the room. we got the room at a great rate, but i feel the original rate was rather much for the size of the room.

    8.8

  • Anonymous
      United States of America
    March 14, 2014

    Bedding, room

    Pool and any recreation facilities

    7.1

  • Anonymous
      United States of America
    March 13, 2014

    Nice hotel appearance. Lobby and valet very nice. Chocolates and flowers out for the guests was a nice touch. Location to downtown was perfect. Driving in and out was really easy and parking was very convenient.

    Club lounge not really worth it. Space is just a small continental breakfast area. Not really relaxing. Food was very mediocre. Air circulation very poor. Windows do on open and fresh air circulation and humidity control is lacking. Made it difficult to sleep because air was very dry and stale, seemed to lack oxygen. Oddly uncomfortable.

    7.5

  • Anonymous
      United States of America
    March 11, 2014

    Location

    Extremely thin walls and big gap in the door to our room. We could hear every word spoken outside our room, and the ice machine, and the loud flushing system. Really sad the sauna is gone. Pool bottom needs a bit of sprucing up. $15 a day for guest parking, on top of room cost, seems a bit greedy.

    6.7

  • Christopher
      United States of America
    February 27, 2014

    We enjoyed our time there. It was restful and cozy. We enjoyed looking out on the harbor. The staff is excellent and We enjoyed talking with them. We will definitely return in the fall and winter.

    The only thing was the weather. It was cold and We could not walk around. Sheraton could not do anything about that.

    10

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