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Sheraton Princess Kaiulani
120 Kaiulani Avenue, Waikiki, Honolulu, HI 96815 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 28 at 11:42 PM from Japan.
6 Reasons to Choose Sheraton Princess Kaiulani
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55 verified reviews
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Sheraton Princess Kaiulani's staff speak: English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Buffet-Style Restaurant
WiFi is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Meeting/Banquet Facilities, Business Center
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 75 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 75 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sheraton Princess Kaiulani accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
The nightly service charge includes:
- Wi-Fi access in guest rooms
- Self Parking for 1 Vehicle
- Unlimited local and 1-800 calls
- 2 bottles of water in-room per day
- Two Kaiulani specialty cocktails or Princess Punch drinks per stay.
- Children 5 years old & under eat free breakfast, lunch, and/or dinner from Children's menu at designated dining outlets with an adult meal
- Beach services includes: use of sand chair and fresh towels
- 1 4x6 color portrait by a professional photographer
- "Collections of Waikiki" savings booklet
- Children's Menu at designated dining outlets for breakfast, lunch, and/or dinner with 1 paying adult.
Please note: "Breakfast Included" rate includes breakfast for two guests per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 55 reviews
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The location and the facilities.A very comfortable well maintained room with great access to tours.
Can't think of anything
Excellent location Loved the upgraded room with fantastic view Good staff especially staff at pool bar who changed chicken Cobb salad to a prawn one for me.
Some facilities lacking Pool was small Front desk staff weren't as helpful as they could have been with my very early departure
Location, restaurant, pool
Bathrooms and furniture very outdated.
The location and staff are fabulous let alone the facilities you provide … very very impressed with this hotel!!
Staff and management were very responsive to our needs
Being renovated and construction next to the hotel
The bellboy staff were very friendly and helpful.
The computers available in the lobby were convenient but the access speed was very slow.
very dirty very dirty
Hotel is dated. Better deals on more modern hotels
Rooms in the Princess Tower were run down and tacky. The airconditioning barely worked and some of the wood trim had evidence of termite damage. They were also in the process of remodeling the lobby and it was difficult to access our room after 9pm.
The staff. On the strip. Complete facility. Very near beach. Clean. Neat. Good value. Much more. Parking lot on site.
Older facility. Can use some repairs.
Beds were so comfortable great location
I'm very upset with the hotel book keeping they took my money out 1month ahead when I booked on booking a.com They owe me a refund of 817.and they still haven't credited my account after several phone calls now my account is in the red!!!
Location right in the middle of Waikiki. Great to book tours and pick ups for tours right at Hotel. Great live music every night.
The People was nice room was clean the food was.very good the pool area was very nice
All the birds pool closing at 6pm
Staff were very helpful. Very friendly and pleasant.
Hallways look a bit tired.
Rooms are old and small. First given a room that smelled like perfume had been spilled all over the room. Air conditioning system is old and probably not cleaned on a regular basis. Ended up with a head cold.
nice room clean and well located..staff great, made you fell at home
the food was not good at the buffet. the eggs -bacon -sausage were served cold the coffe was bitter . I would give it a D rating.the dinner menu had a lot to desire. the food disply was fine and attractive. each tray of food should have a lable to identify what the item was. the food was overly seasoned.you couldn't tell what you were eating. I would rate this very unenjoyable. a lot of improvement should be conciderd.
1. location 2. activities desk was helpful 3. poolside tower room with great sunrise views
1. condition of room, very worn,dated and shows it 2. refrigerator not working on arrival, fixed but did not clean up water that had leaked 3. bedding was stained 4. room has connecting door, can hear everything from next room, really everything! 5. dresser drawer broken 6. paper and plastic in room instead of china and glass *next is not hotels fault but 7. small elevators causing lines, had a woman curse at me for leaving elevator before she could get on(?) 8. when on balcony a single group of street performers are extremely loud and diminish hawaiian experience, every night all night
Front desk people and bell hops were very friendly and helpful.
Everything was good.
This hotel is very well located. The pool area is very comfortable. The staff were very friendly and helpful.
The hotel is in great need of a refurbishment, as all the decore is pretty old and tired. The in room wifi did not allow for VPN pass through, and so I was unable to connect to my work email. I didnt like having to pay the resort fee which gave me benefits which were not required - ie parking and phone calls etc. The noise from outside airconditioners meant that sleeping with the door open rather than using the aircon was difficult. The beds came with a sheet and a doona, so you were either too hot or too cold.
location and ability to use other Sheraton facilities and charge back to PK room was very handy. The staff were very pleasant and helpful.
noise from outside at night
room was ok no problems, we where out all the time. The beach& shopping plus the tours where great. we had a great time
food to expensive, went across road to ABC stores to get food& drinks and to kings garden for fresh fruit&salads and other items if we didn,t go out
Cheaper than others, in room wi fi, water bottles, staff on check in. Good size fridge and in room safe
Height of shower head too low and water pressure poor, staff forgot to replace water bottles and I left note on day three asking they remember, bed mattress was very soft, a lot of noise through room from next door and various vehicles reversing late to the night
Facilities getting old and may need renovation.
Location is very good for the price. High views of Diamond Head and beach are very good. Bed is very very good. Friendly staff.
Hotel is tired it needs a refurb Facilities are basic. Staff are all training so allow time. Wifi did not work in the room. Basin and shower were well worn and basic.
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