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1 Monarch Place, Springfield, MA 01144, United States of America – Show map
|Traditional Double or Twin Room||
|Quadruple Room - Disability Access|
|Standard Room - Disability Access|
|Club King Room|
|Traditional Room with Two Queen Beds|
|Club Room with Two Queen Beds|
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5 properties in Springfield
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55 verified reviews
They speak your language!
Sheraton Springfield Monarch Place Hotel's staff speaks: Spanish, English
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Sauna, Fitness Center, Spa, Massage, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 15.95 per day.
Room Service, Packed Lunches, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One additional older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 55 reviews
Value for money
Show reviews from:
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Located in downtown Springfield, the Springfield Marriott offers spacious guest rooms with marble bathroom floors and granite sinks. Some rooms have views of Connecticut River.
Score from 22 reviews Good
April 26, 2015
Cost! Room service was awful ! The people were great but the food sucked and was ridiculously priced!
April 16, 2015
Parking was a bit of an issue for us.
January 29, 2015
nickle and dime approach - $16 parking, $3 bottle water, slow free wifi, after trying the "green linen" option they never cleaned my room in 3 days
great location and very clean
December 28, 2014
Very friendly & professional staff. Convenient to highways.
December 17, 2014
paying for the parking
LOL, it's location, staff, clean
September 24, 2014
The price was excellent. and the friendliness of the staff.Other positive elements were the beds and the easy access to parking.
September 23, 2014
We had and issue with the parking and that is the only think I could complain about.
The room was great and the facilities as well,used both the pool and the gym and really enjoyed the experience.
September 17, 2014
the water faucet in the shower didn't work properly. I told the front desk.
Comfortable and clean.
September 3, 2014
I like the treatment that the staff give us. The comfortable room and the entertainment area.
August 13, 2014
I feel the pool needed to be a little better. It was adequate.
August 1, 2014
I loved everything
July 31, 2014
summertime and they had to bring me a heater for the room. the inside lobby and room temperatures for 62 degrees
July 24, 2014
Great room, general facility perfect
July 20, 2014
Very noisy all night. Toilet was broken.
July 15, 2014
Nice just need fridge and microwave
July 15, 2014
I left a request for breakfast to be delivered between 6:45-7:00. The tag was picked up but breakfast was never delivered.
July 15, 2014
We thought the sheets were very uncomfortable; not soft at all.
July 1, 2014
Vapor convention.... fire alarm went off many times. We were woken twice by it. My 14 year old daughter was sick from to much sun that day and every time they went off she was woken and then vomitted. The last time it went off we would have left the hotel and took the 2 hour ride home but my daughter being sick we werent able to do that. I was very upset and still am. The guy at the front dest took some money off the room and I appreciate that but feel I shouldnt have had to pay anything due to the issues. Others I have spoken with have said the same. Also... found wrappers on the floor in the room from past guest. Probably wont return to tjis hotel. Feel cheated.
The hotel was beautiful
June 15, 2014
room lacked the usual of book listing guest svc and ammenities. asked for info at the desk and received a copy of tv channel line-up); 2 staff members at front desk became completely occupied with party of 4 checking in (instead of one switching to attend to those of us waiting for service)
style, comfort and size of room; ease of parking arrangements; breakfast
May 27, 2014
Was automatically charged for parking even though I didn't use the parking lot. After I mentioned it at the desk they did take it off my bill
May 21, 2014
Parking was limited and key card system did not work. Needed to get validated about 12 times in 3 days. Parking elevator was out one night and elderly parents had to walk up stairs because we had already parked and left the car.
Room, pool and MVP bar very good, staff very friendly.
May 6, 2014
Mattress sagged to the right, so I was sleeping at an angle. Dinner at the pub took forever. At least an hour to order and then thirty minutes to get our meal. They were understaffed, I think they had only one waitress. I asked for steamed veggies for my one year old and they came out soaked in oil. But they took them off the bill at my request. The thermostat in the room didn't seem to work either.
Friendly staff, good food, convenience to the conference I was attending. All requests were responded to promptly, like a fridge in the room for my baby's food.
April 22, 2014
April 15, 2014
The neighborhood was a bit sketchy as you walked around away from the hotel but that will not push me away from going again.
We liked everything about the sheraton definately will go back again.
April 2, 2014
Elevator service in the hotel is slow. Climate control within the rooms is poor. You (the customer) are subjected to the Go green mantra ...the room was too warm without having the ability to cool it down... Very uncomfortable the first night Complained and maintenance assisted, but paying customer has no control over the heating or cooling of room.
Staff was helpful and friendly. Location was perfect for our needs.
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