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2400 West Loop South, Houston, TX 77027, United States of America – Show map
|Club Double Room||
|Club King Room|
|King Suite with Sofa Bed||
|Deluxe King Suite|
|Double Suite with Two Double Beds||
|Deluxe King Suite with Sofa Bed||
|Deluxe Double Suite with Two Double Beds||
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318 verified reviews
They speak your language!
Sheraton Suites Houston Near the Galleria's staff speaks: English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 19 per day.
Private parking is available on site (reservation is not needed) and costs USD 26 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 317 reviews
Value for money
Show reviews from:
Only one block from the Galleria shopping center and a short drive from the heart of downtown Houston, this elegant hotel provides unbeatable accommodations, complete with exceptional amenities and...
Score from 150 reviews Very good
Featuring on-site dining options, this Houston hotel is within a 10-minute walk of the Galleria shopping center.
Score from 163 reviews Excellent
Located within a 10-minute walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 541 reviews Very good
Completely non-smoking accommodations, on-site dining options and modern amenities, including a 24-hour fitness center are standard at this Houston hotel, situated in the Galleria area near top...
Score from 115 reviews Excellent
May 19, 2015
Internet speeds as slow as a glacier! Not good enough by a mile!!!! Reason enough not to return.
Comfy bed and darkro om.
May 19, 2015
Paid USD28,- for the parking the first day. Found out later that this is complementary. Would be nice if this was indicated somewhere. Definitely need a car, but that is for all Houston area.
Location is good, easy to find and reach, close to the galleria shopping mall
May 18, 2015
They do not have any microwave acessible for guests to warm bottle (and they treat you like a bad dog when you ask it*), they keep the air conditioning too strong in all building (restaurant, lobby, etc) and if you do not ask the housekeeping to replace your soap they forget. *it seemed that we were begging for it: one day an employeed put less time to heat the bottle (which I put on a thermo bottle) and told me to put water in the coffee machine of the room (for a baby!!!!!) - the baby cried but had to drink the 6am cold because the water was already cold!
Is well located
May 17, 2015
Surprised not to find room services after 11 PM, no bar no mini-bar. That should not be in a 5 star hotel
May 15, 2015
Parking is very expensive (self parking rate per day is high), in-room dining menu didn't have a lot of options. Wifi free for emails access only, if you want to watch a movie on your iPad then you have to upgrade the internet package and pay for it.
Location is great, within walking distance to Galleria and Starbucks. Bedrooms are decent size and big enough to family with 2 little children
May 13, 2015
Maybe double pane windows for the rooms facing the freeway. It was a little noisy but not unexpected of curse. We are in Houston after all.
The room was so nice. Separate living room from the bedroom and a small sink and fridge. Two TVs and I like the fact that the BIG sink area was separate from the toilet and tub. Plenty of storage.
May 12, 2015
Not all the staff were friendly
Its proximity to the Galleria
May 12, 2015
hard to get on free wifi
May 10, 2015
Bad service, bad staff with attitude problem, A/C is not working well, stinky smell comes from mini-fridge, poor breakfast buffet selection, they don't clean the room unless a guest tells them, no in-room dining after 11 pm, ATM didn't work for a consecutive 3 days, I had to go across the street to withdraw some cash from the nearest ATM. Very terrible hotel, avoid at any coast!
Nothing at all.
April 28, 2015
April 24, 2015
saw mildew in toiletries
staff was very helpful
April 22, 2015
Wanted to order room service but book for info on the hotel was gone!Called for a book and they brought up 3 pages of menu that was copied out of book! Not good!
Close to Galleria,like the appearance, comfortable.
April 21, 2015
We loved being able to spread out in the suite, the huge comfortable bed and the free wifi. It is within walking distance of the Galleria, and also has a Starbucks and other shops and restaurants right behind it.
April 21, 2015
I liked the staff in front desk they are the best thank you for your support and your help.. Realy thank you
April 19, 2015
The suite was spacious and clean. The hotel was also located in the heart of downtown.
April 13, 2015
Upon checking in, the room was not stocked with basic things like room service menu, pad and pens, etc. Also, the lamp was shorted out and a shock hazard.
The hotel is beautiful and in a convenient location for business and entertainment. The operations manager listened to my complaints and graciously offered me a free night's stay.
April 11, 2015
Expensive short term parking for guests and their visitors
The spacious room
March 31, 2015
Bathroom tub and shower could use an overhaul
March 23, 2015
Room temperature could not be set below 74 degrees. Thank goodness I travel with a personal fan.
The room setup. Bed separated from TV area.
March 15, 2015
March 7, 2015
I left a piece of jewelry and called the day we left and was told it was not found . I know it was left behind. It was not expensive but sentimental and I am disappointed that it was not recovered. I felt the housekeeping staff was more concerned about defending the staff versus trying to find the jewelry. Will never stay at the Sheraton again .
March 3, 2015
Extra cost not expected like $20 parking. Also water smells like fish.
The bed was very comfortable.
February 25, 2015
frontdesk is kind breakfirst is good
February 24, 2015
The suite style of room
February 22, 2015
Housekeeping didn't pick up the dinner tray.
The pillows and comforter on the bed.
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