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8800 Vistana Centre Drive, Lake Buena Vista, Orlando, FL 32821, United States of America – Show map
Excellent location – rated 9.1/10! (score from 937 reviews)
Rated by guests after their stay at Sheraton Vistana Resort Villas.
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939 verified reviews
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Sheraton Vistana Resort Villas's staff speaks: Portuguese, French, Spanish, English
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BBQ Facilities, Outdoor Pool
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Hiking, Cycling, Mini Golf, Sauna, Fitness Center, Massage, Hot Tub, Bicycle Rental, Game Room, Playground, Karaoke, Entertainment Staff
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, French, Spanish, English
From 4:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
All older children or adults are charged USD 5 per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 937 reviews
Value for money
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We really enjoyed everything.
The location is ideal for those who want to stay close to the parks (it is just a few miles from the Universal parks and not far from the Disney ones) and who wants to avoid the caos and traffic of the hotels located close to the International Drive. The rooms were comfortable and had a nice space.
The mais bed was really comfortable. However, for those who travel in more than 2, the bed sofa is not ideal. Too soft and uncomfortable to sleep many nights. Also, although we were generally satisfied with the cleaness of the facilities, we faced a bad experience fouding a cockroach in our room on our last day. It might have been unfortunate.
Excellent self catering room, with dishwasher, washer & drier. Two ensuites, massive comfy beds. In room safe. Dining and living area. Good sized fridge/freezer.
Oven took a while to work out and not a fan oven.
Housekeeping was excellent Multiple pools with entertaining games
A larger selection of pots, pans and cooking utensils would've been nice, but what was offered got us by.
Clean and roomy
The resort is near Universal and others interesting points. Entrance with personnel control.
Without cancellation or date change possibility.
Rooms, location and price
Renovations in process ...
It was superb! Wonderful facility! We loved every single thing about Sheraton Vistana!!!
The phone calls to join in with Time Share presentations----they were annoying.
Everything is ok, except no shampoo in the whole place
I enjoyed the bed. The blankets were so comfy.
I didn't like that smoking was not allowed on the balcony. The smoking areas had so many cigarette butts all over the ground. I don't smoke on a daily basis but if I drink its nice to enjoy a few. I didn't like to have to travel to find a place to smoke.
Great place to bring the family and see the parks. Close to the major attractions and grocery shopping! We were able to do everything we wanted at a relaxed pace. Was great to come back to the condo at the end of a busy Park day and let the kids swim, give them dinner and let them crash! Plenty of room to speed out and manage different bedtime.
The property was great, the facilities were in perfect condition and the motivation of the staff to make us feel comfortable was outstanding
We liked everything. My husband wants to go back soon.
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Food at pool bar needs to be healthier
Excellent location and good hygiene
My room is very small compared to rooms of my friends
Lots of room for a family of 6. Clean.
Knobs loose on jetted tub, blinds didn't work properly in second bedroom, was called to pick up "welcome pkg" at front desk and out of all the employees standing around only one could talk with me about it and he was busy. I left because I have 4 kids who were ready to go to parks. The cleaning lady was impatient to come to clean when we were leaving and we still had 30 minutes to check out! She was not very friendly. Our unit was on 3rd floor and no elevator. Would have been nice to know since my 6 yr old has a heart condition. Tried to move to other unit but nothing available on ground floor or with elevator. Check in employee was not super friendly either.
The location is excellent. Less than 20 minutes drive from all the attractions. Apartment was very spacious, beds so comfortable and the the whole apartment was impeccably clean. Parking right outside the villa, easy access to pools and facilities. Check in staff were very courteous and efficient.
Would be great to have some restaurant options on site - some healthy eating options - more an improvement suggestion. Only negative about the whole experience was the phone call from a very pushy salesperson who refused to take no for an answer over an invite to an information session. Very rude and unnecessary.
Due to my age (nearly 83) next time I would probably request a ground floor villa but for one night was able to do the stairs okay. Very lovely accommodations. Thanks.
The ammenities and the location are absolutely awesome.
The cleaning needs to be improved. The carpets caused alergy in the hole family.
Loved the view of the lake
Location is close to amusement parks and restaurants.
Wi-Fi was poor. Only 1 bar in locations we were in - room, balcony, Cascades, Tiki, and pool.
Our party occupied a one and a two bedroom apartment in Cascades. Accommodation was excellent and close to the Market and lovely pool. Property is very well maintained and the daily housekeeping was much appreciated. Lovely to come back to clean rooms and lots of fresh towels.
Our only glitch was that housekeeping mistakenly gathered up our hooded baby towel along with the other towels. This happened on the day before we left so we had no time to retrieve it.
The Villa was excellent. however we were not prepared for the size of property.135 acres. We were miles from everywhere. Needed to book ground transport just to exit the resort, this has to be booked and can take uo to 25 mins to arrive. resort is so big it has its own dedicated taxi service. meal facilities closed early so we were unable to find anything to eat until next morning. I do not recommend this resort for short stay but I imagine a two week visit would be better. A taxi dropped me off at reception which was under construction, no one there it then took me thirtyfive minutes to locate our villa. regards Lee McIntosh
The vastness of the place. meal facilities all closed early. no milk provided in our room. long time wait to be collected and driven to gate.(gratuity each time) Taxi charged me for two trips, I was told it was supposed to b e a flat rate for round trip. I had to pay each way. booked taxi to drive me to tour meeting place it came 20 mins late causing stress.
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