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Shilo Inn Richland
50 Comstock Street, Richland, WA 99352 – Show map
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6 properties in Richland
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41 verified reviews
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Shilo Inn Richland's staff speak: English
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Outdoor Pool (seasonal)
Sauna, Fitness Center
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Laundry, Meeting/Banquet Facilities, Business Center
Non-smoking Rooms, Family Rooms, Heating
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
All older children or adults are charged USD 15 per night for extra beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Shilo Inn Richland accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note the only pets that are allowed are dogs. A maximum of 2 dogs per reservation are permitted. Additional charges apply. Please contact Shilo Inn Richland directly for more information.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 41 reviews
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Score from 40 reviews Review score 4.6/10
Room was not as clean as it should be. There was only one trash can in room and only two towels.
No towels at pool. Need more in room too.
continental breakfast, size of room, comfortable bed, use of pool, available wi-fi in room.
coffee ( needs bolder flavour) toilet seat needs repair (loose), no yogurt at breakfast. Parking lot needs clean-up ie. pine needles everywhere. Landscaping could use spruce-up
Location was very nice.
Suggested $50 cost for a hide away. Continued closure of the pool after bad weather passed.
We stay here because of the pool and location.
Older property in need of updating
Needs updating...dirty carpet. Paid over 100.00 per night. Very surprised when arrived at the accommodations. Was there for a wedding.
The pool area was excellent and the staff upon checking in was incredibly friendly.
The tv's need to updated. The quality and picture were outrageously outdated
Clean and quiet.
Outdated furnishings. Property needs to be refreshed in terms of decor, fresh coat of paint. Television was outdated with very limited channels offered.
Location & Friendly Staff
Pool Tiles gone, water murky. Painting outside Bldg needs done. Basically Facility is starting to look run down.
Room was clean and comfortable.
Toilet seat was loose. Two ceiling lights were blinking on and off for our stay. TV was old and bad reception. Color was bad.
Our bathroom had a sink that didn't woek we told the desk, the said the would fix it and did not. Just a annoyance
The room was difficult to unlock, the fridge didn't keep my things cold, and the freezer was in desperate need of defrost. It took several times of trying before the tv turned on. I did not receive a receipt upon checking out, and the cost was $55.00 MORE for the night than when I stayed at Red Lion a couple months ago.
People using pool and hot tub area were abusive of running, throwing balls, and filth of hot tub.
The staff could not be nicer and the room was clean and neat.
No WiFi connections. Maybe work on that. First timer at this location but will certainly go back.
I liked that the Columbia river trail was right behind the motel. Also that the park for the children was in walking distance.
The pool and hot tub were pretty dirty. The cable went out a lot.
Easy to find and park. Quiet
Rooms need updated. Old curtains, bedspreads, towels not in easy place. Door hard to unlock
The pool for the kids.
Our room was inadequately cleaned.
Nice location by river.
Gym- broken equipment and too hot for workout. Sauna- no shower and very bad smell inside.
The delay in receiving service in the restaurant associated with the Inn. There was not enough wait staff.
It was close by where we didn't have to drive far after our function. Staff was very nice and helpful. (we had a slight toilet issue and someone came up and fixed it right away and left us a nice note about it being fixed.) We liked that we got free breakfast (or $5.25 off meal) vouchers.
Two things we didn't like: 1. For some reason their computer systems went down (heard them say it has happened before) so they had to check us in manually. So check in took at least 45 minutes. They apologized for it a lot but should of compensated us (other guests too) in some small way for such a wait. 2. There is a $50 deposit that they charge everyone to cover extra charges (like movie rentals and others) on top of room charges. Even though most people get it back when check out, some people may not have it to pay to check in with. **I think it should say SOMEWHERE on Booking.com site when viewing the SHILO INN about this $50 deposit charge as to not be surprised by it.**
The hotel is old and needs to be updated, badly. The room you could tell used to be a smoking room and was converted to non smoking. No amount of perfume can cover that smell up.
Great staff. Best price in town.
Not too many TV stations and fuzz picture. Coffee could use an upgrade.
Easy to find and good parking, friendliness of staff , nice large room with good bed, restaurant on site with breakfast.
Carpet very stained in the room should be replaced no toiletries for our room didn't know we could get them until we checked out. thought it was a cost saving move.
The room was neat and clean. The bathroom had a couple of small problems. Some wall paper was loose and some caulking needs touchup. It takes a long time to get the hot water to the shower. Nothing major.
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