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3304 Market Northeast, Salem, OR 97301 – Show map
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18 properties in Salem
Including hotels, apartments, villas and more.
108 verified reviews
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Shilo Inn Suites Salem's staff speaks: English
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Sauna, Fitness Center, Hot Tub, Indoor Pool
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Laundry, Meeting/Banquet Facilities, Business Center
Safe, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
All older children or adults are charged USD 15 per night for extra beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Shilo Inn Suites Salem accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 108 reviews
Value for money
Show reviews from:
The 100 percent non-smoking Comfort Inn & Suites hotel is conveniently located with easy access to many nearby points of interest.
Score from 15 reviews Excellent
This Woodburn hotel offers spacious rooms equipped with flat-screen HD cable TV and free Wi-Fi. It features an indoor pool and is one mile from Woodburn Outlet Shopping Mall.
Score from 96 reviews Good
Located off Interstate 5, this pet-friendly Salem hotel features an indoor pool and hot tub. It serves daily continental breakfast that has waffles and offers guest rooms with free Wi-Fi.
Score from 63 reviews Very good
The Oregon State Capitol and Historic Downtown are within 2 miles of this Salem hotel. Free Wi-Fi and a daily breakfast featuring biscuits and gravy, fresh waffles and more is included.
Score from 78 reviews Very good
Room on back side facing residential area was nice. Breakfast was straight forward and had healthy choices. Wifi worked in room. Welcoming and pleasant staff.
Exit and entrance is in a congested traffic area at certain times of the day.
very nice room. large and comfortable.
no ground floor rooms and I do have adisabilaty so walking any distance is a problem
Large room, very clean and comfortable, good breakfast including waffles. We were traveling with our teenage daughters and the room was big enough for us to move around in, there was a sink "outside" of the enclosed bath PLUS a bar sink, each with mirrors,which made it easy for quickly getting ready in the mornings. All the little extras, fridge, blow dryer, ironing board, coffeemaker etc.. I read reviews about cleanliness issues but I did not see that at all.
The hotels needs updating. The pool, steam room and sauna are in desperate need of a makeover. However, we used it and I saw little kids eyes light up when they came in for a swim, so it is all in how you look at it. The workout room however, is non existing (3 apparatuses) but I am not sure they worked. They are inside the pool/sauna/steam room area which is really, really hot. It would be impossible to workout in that heat.
I was charged for one day that I did not stay. I had to change my departure date by one day and I don't think I got a "booking.com" rate; I feel I was penalized.
not much.......size of room?
Lady staffer was very slow at the check in and blamed the computer system, she was a little rude; but to be fair, she seemed a little stressed out too! Room key issues....... Room key didn't work so we had to take 3 trips to lobby from our 3rd floor room! Front desk check-in lady acted like we weren't following her "special door key?" instructions to get in to this room because of this crummy key lock system. On the 3rd trip the elevated area was packed with people and could serve 6 people at a time! I suggested we walk up (even though I have had replacement knee joints!) The check-in lady came to the room on the 3rd time and she couldn't get our door key to work either! She got us in the room with her master key and promised a quick fix....that didn't happen, so an hour later we gave up! We were trying to go for a night swim but after the long wait we told them to not fix the lock as we were tired and decided to sleep. Never got to use the pool and I felt that the night desk lady should offered a reduced rate or at least a credit for a future stay at Shilo but she left no such offer with "others" when we checked out. FYI.....we have stayed at the Shilo Inn several time at different locations and been pleased, but we will never go back to this location again!
room cleanliness, comfort, room layout, breakfast okay
hotel itself looks to be rooted in the 80's, badly in need of updating. location fine but area so-so
The receptionist at check in was extremely pleasant and helpful.
Breakfast choices were limited to continental.
Staff was very friendly and helpful. Room was comfortable and adequate for our needs. Value was exceptional.
Pillows were not comfortable.
The staff was very friendly. she was extremely busy but did not indicate she was overwhelmed. She gave excellent service and took the time to ensure each guest received excellent service.
The elevator is very slow. There is only one elevators for the entire hotel. The hotel was booked solid and it took forever to access the elevator.
Easy to get a room.
This may be true for all of Salem: it's just not that great.
Breakfast was great, room was great
pool was shallow and everything in pool room looked as though it had a hint of green on it.
The room was a very good size.
very old and in poor shape furniture. Tv channels were not good.
Very helpful staff. We got there a little early but the room was ready and we were able to check in early. Comfortable room and beds, big fluffy towels. Breakfast was great, good selection of quick things to eat. Kids loved the waffles (: Covered parking with security, easy access on and off the freeway.
The pool was shallow and small, water seemed off color.
No hot water for the first 30 minutes
Room was clean and comfortable.
Breakfast did not have many healthy choices. Skim milk, low/non fat options, etc...
It's a little dark in the halls.
Great value for the money. Nice selection of breakfast items. Close to several restaurants and I-5.
the service and staff were fine and price was reasonable for offerings
the pool area is a disaster. the pool is too hot, and green. the sauna and steam room doors don't close properly so it makes the whole place a steam bath, smells mildewy all the way out in the lobby, and the work out room is unusable because of heat and humidity.
Staff was friendly and flexible.
Cleanliness it paramount, and it was not complete. For instance, one should not find urine on the toilet seat.
Easy access to freeway Complimentary Breakfast Staff at Breakfast were very attentive Good to fair for the money We were able to check in early
The pool water looked murky Chair in room was stained, needs a little TLC The flooring under the bath tub creaked when even the kids stepped in. Stayed at 3 different Shilo's and this was the one needing a face lift
Pool was run down and the hot tub had a fowl odor.
Spacious room (suite). Clean. Comfortable bed. Quiet. Good value. Very easy access to I-5.
When we arrived the front destination lady was managing 2 coach bus loads of non English speaking guests and I have to say she took multitasking to a whole new level. My check in went smoothly and I was not affected. Breakfast was fresh and full of variety. I will stay at this chain again.
The whole place is dated.. needs major updating. The t.v. in room was a 19" rca from the 80's. Bedding had burn holes in them. Breakfast area not well set up. Pool water real cloudy. If I could have cancel my second night I would have.
Suites were GREAT! Bed was comfortable, everything was very clean!
Wifi really didn't work in our room (on 4th floor). Needs something stronger...
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