The place was small, no elevator, the staff was sweet young people who were inefficient and seemed overhelmed. The rooms were tiny, with the bare minimum.We reserved a queen bedroom with city view, it was not so, the window was towards an old delapidated building and below there was a restaurant and all night we can hear the airconditioning and the smells of frying pans. Closing the window made the room unbearably hot. When we checked in, they told us the cleaning woman had an emergency with her child and we had to wait after 5 to get the room ready. The following day, we came back at 4:30 from a long cruise, the rooms were not made, again the told us the cleaning crew had not arrived yet. Their breakfast was not open until 7 when needed to leave the premises before that time.
The location. Their breakfast came from their adjacent coffee place which had good food. But you have to stand on line to order you food, and staff was overwhelemed