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Newest reviews for Baymont Inn & Suites Smyrna

  • Jason
      United States of America
    July 27, 2014

    This was the worst hotel my family and I ever experienced. The sheets on the fold out sofa had urine stains, there were articles of dirty clothes and towels behind the sofa. We notified the desk clerk. It took over an hour to get another room, which was also not clean. The manager never addressed these concerns, I called booking.com but they seemed less concerned. I don't know how the ratings are evaluated in this site but they are erroneous to say the least. I am staying at a hotel in Birmingham right now that had the ae eating in another site with similar pricing and it is incredible. Got me once, won't get me again. Jason Fulks

    3.8

  • Anonymous
      United States of America
    July 23, 2014

    Pool

    There were dirty towels on the floor of the bathroom floor that they forgot I guess to pickup.

    5.4

  • Anonymous
      United States of America
    July 9, 2014

    Convenience & price Was just passing by and needed to stay somewhere for the night

    Although we were in a nonsmoking section the entire hallways and common areas smelled like cigarettes - very unpleasant!

    5

  • Dennis
      United States of America
    July 3, 2014

    Not much

    Offensive odor throughout the place! Not very clean. Breakfast was minimal and not very inviting. Kitchen area was untidy with old, dried food dripping down the cabinets.

    3.3

  • Marvin
      United States of America
    July 2, 2014

    Clean, nice appliances, Tv, etc.

    8.8

  • Carol
      United States of America
    May 6, 2014

    Room was very clean.

    Very disappointed in breakfast. Tables were not cleaned after previous guests had eaten, and food area was also unkept. Sanitation gloves were not used when food was being handled. We left, didn't eat there.

    7.5

  • Mark
      United States of America
    May 2, 2014

    I was glad to find a smoking room, and the location was close to my job site and many restaurants. The staff was helpful and the facility was reasonably clean.

    However, there were holes in the bedspread, some lights were out, the alarm clock was broken, and the breakfast offering was a bit thin.

    5.8

  • Michelle
      United States of America
    March 25, 2014

    Breakfast bar

    Staff was somewhat rude. Hot tub didn't work was cold. Staff complained when we asked for more towels on the second day.

    4.6

  • Anonymous
      United States of America
    March 21, 2014

    That we only stayed 1 night

    Entire hotel and services were despicable. Hardly worth half of what we paid. 1. Restroom in main lobby hardly big enough for 1 person and toilet clogged with feces when we arrived. Also, no soap in soap dispenser. 2. Hot tub was out of order, conveniently, as I read now in other reviews. On top of that, the pool was not open the following morning before check out time. Our kids NEVER even got to swim. Which was the whole point of renting a room with an indoor pool!!! 3. Broke down, trashed car parked in back lot, with flat tires. Looked as if it had been there a long time. I almost turned our key in then because our kids asked if it was safe to stay there. 4. Horrible smell in hallways. Smelled like marijuana and something rotten. Very unclean. 5. Entire motel was rundown and very out if date. 6. Lots of dust, lint, mold in the rooms heating unit. I was afraid to even turn it on. 7. Tried to ask for extra towels from cleaning personnel, but they did not speak English and they just turned other way. Had to borrow some ourselves off linen cart. 8. Attempted to make coffee in room, but no filter basket. So I went to the "breakfast" area. Yeah right. The breakfast was a joke. Eggo waffles, bagels, hard boiled eggs and bananas, which were old and brown already. And the coffee was basically light brown colored water. No coffee flavor at all. This was very disappointing because complimentary breakfast was the second reason I decided on this motel. I hate to leave such a bad review, because the last time we stayed in Atlanta we had a great time, at another hotel of course. But I honestly would have rather paid 30 extra dollars and stayed somewhere much nicer. I will never recommend this place to anyone I know.

    2.9

  • Missy
      United States of America
    January 22, 2014

    The location was great. We were within 10 minutes of everything we wanted to see and there were a lot of places to eat close to us. The staff was very friendly. The room was clean.

    The facilities are a little dated. We were looking forward to the indoor pool and the hot tub but there was no heat in the room the pool was in and the hot tub was ICE cold. When I asked about it they said it was indoors so that makes it warmer. So I am thinking the heating went out in there some time ago and they have no intention of fixing it. The breakfast was okay. We decided to eat out the next morning. It is not a hot breakfast.

    7.1

  • Anonymous
      United States of America
    September 5, 2012

    Easy to find

    Breakfast

    7.1

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