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Newest reviews for Smyth - A Thompson Hotel

  • Valerie
      United States of America
    August 29, 2014

    We stayed there for the weekend and enjoyed mostly the location of the hotel. Our room had great views and the bed was cozy. The shower didn't have a door so it got a little messy, but we didn't mind it. I guess that added to the modern look of the room. Will stay there again in the future!!

    9.2

  • Anonymous
      Canada
    August 19, 2014

    Location was great. Staff was very welcoming and went the extra mile

    Did not like the fact that there was noise from 8am until 5pm. Really not pleased to be woken up while you are on vacation...

    6.7

  • Tolulope
      United States of America
    August 18, 2014

    My boyfriend and I were celebrating our anniversary, this place gave us that sensual feeling I was looking for. Though the hotel was going through renovations and we had to check in on the 8th floor, that didn't matter to me. The showers were to die for, valet parking was too expensive but overall amazing experience.

    Nothing worth complaining about

    9.6

  • Anonymous
      United Kingdom
    August 9, 2014

    Subway just next to the hotel. Cleaning and new decorated room.

    9.6

  • Alison
      United States of America
    August 8, 2014

    Matteress didn't have a cover on it Bed was supposed to be a queen, but in no way was a queen Bed was on slab of wood, very uncomfortable Fire alarm went off at 2am, decided to evacuate with other guests. There was ZERO communication from the hotel staff on what was happening or when it was safe to return to our rooms. Firemen eventually left, and we went back to our rooms, NO HOTEL STAFF in site. AWFUL We left after 1 night and paid double to get in a better hotel for the remainder of our trip

    3.3

  • Anonymous
      United States of America
    August 5, 2014

    Good location Clean room

    Horrible service Staff is not properly trained

    3.8

  • Anonymous
      United Kingdom
    August 4, 2014

    Very comfortable and location

    Fire alarm at 1.30 and no comma from staff, comedy reception set up

    6.7

  • Liu
      China
    July 23, 2014

    Very good place to live

    7.5

  • Anonymous
      United States of America
    July 8, 2014

    The decor of the room and the amenities are great. The customer service is also very good.

    The hotel has very thin walls. you can hear a lot going on in other rooms. Also, there was a lot of noise in the way of some type of work being done on the building in the morning.

    6.7

  • Juan
      United States of America
    July 1, 2014

    Friendly staff

    Bathroom shower it's nice but open glass creates a mess on the floor when showering

    7.5

  • Fabio
      Switzerland
    June 30, 2014

    Comfort

    all on thompson style

    7.1

  • Kimberly
      United States of America
    June 24, 2014

    My group liked the decor and modern style of the hotel.

    We could hear our neighbors talking in the morning. The door is really heavy but walls are still a little too thin.

    7.5

  • Anonymous
      United States of America
    June 19, 2014

    I love the location of this hotel-tribeca is perfect. I also love that this hotel is quiet and low key- it is not a sceney place. The beds are super comfortable and the staff, to New York, is extremely friendly and helpful. I've stayed in several hotels in tribeca and soho- this has been my favorite and I am a returning customer!

    The restaurant staff is a bit laxidazical and slow. The food isn't the best. Also, I had to have maintenance up several times for a problem with the bath drain and it still wasn't fixed when I departed!

    8.8

  • Wendi
      United States of America
    June 8, 2014

    Everything, and especially the staff. To a person, exceptionally friendly, helpful and professional.

    Nothing

    10

  • Anonymous
      United States of America
    June 3, 2014

    amount of space, light filled room with large windows (corner)

    9.2

  • Martin
      United Kingdom
    May 27, 2014

    The general feel of the hotel as you stepped in was of modern comfort.

    Empty juice bottle under the bed from a previous guest.

    8.8

  • Michael
      United Kingdom
    May 16, 2014

    Good location. Lots of cool cars and restaurants within walking distance.

    It's terrible that in 2014 hotels still charge for wifi. Not much on offer bar and restaurant-wise. That said, there are loads in the neighborhood.

    6.3

  • Nikos
      Australia
    May 8, 2014

    We liked the location, our own private balcony the decor of the hotel and the modern fittings in the room.

    The size of the room (very small). There was no space to put your suitcase other than the bed. Also, there was no desk, one bedside table only and no chairs in the room. We had continental breakfast which was very poor, i.e. a couple of croissant and a few bread rolls, orange juice and we had to ask for some yogurt, as if they were saving it. It was very expensive for what they offered.

    6.3

  • Peter
      United States of America
    May 3, 2014

    Location

    10

  • Russell
      United Kingdom
    April 17, 2014

    The staff were really nice and helpful. Always friendly and smiling!

    At this price point complimentary WiFi in the rooms should be standard I think but sadly it wasn't.

    7.1

  • Anonymous
      United States of America
    April 8, 2014

    We liked the comfort of the quiet room. The staff was excellent in all ways. The hotel offered all we were looking for.

    We had to leave.

    9.6

  • Michael
      United States of America
    February 11, 2014

    We loved the balcony in the snow on room 907. The food, drinks, staff -all excellent!

    Nothing.

    10

  • Kimberly
      United States of America
    February 8, 2014

    Got a great deal during off season for a balcony room. Hotel was comfortable, quiet, and by subway station. Staff were very pleasant.

    10

  • Anonymous
      Brazil
    January 29, 2014

    The staff promptly attend all requests I'd made. Rooms that doesn't have a stress view are quieter. Much better.

    There were not many food choices in the room service. The shower had a low water pressure, hard to wash hair.

    8.3

  • Yuqi
      United States of America
    January 27, 2014

    an excellent hotel, really large room with a nice bathroom. strongly recommend.

    9.6

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