ソフィテル ロサンゼルス  

スタッフがみんな親切でした。インターネットがつながらず、フロントに電話したところシステム担当者につな- がりましたが、込み入った英語がわからず困っていると日本語の通訳を介して丁寧に教えてくれました。また、- 途中で電話を切ってしまった時もかけなおしてきてくれました。 お部屋はとてもきれいで高級感がありました。価格も良かったので納得といった感じでした。レストラン予約も- コンシェルジュにお願いすればすぐに予約してもらえました。またソフィテルの滞在者ということが予約をより- やすくしているようにも感じました。セキュリティーについてもエレベーターにてキーカードをさして宿泊階の- ボタンを押してはじめてお部屋の階へたどり着けるなどきちんとしていました。 ベッドは沈み込む感じがとてもきもちよく良く眠れました。

ルームサービスでとった食事後の食器が廊下にあるのが気になりました。

The easy and fast check in The wifi was free of charge The luxurious room

Parking was so expensive and was not complementary with the room

Good staff, very comfortable rooms and especially amazing beds perfect location, great value for money.

The Hospitality

Sofitel, to me, has always offered a high quality, but good value services, and Los Angels is a great city to break a homeward journey to Australia. This time the hotel exceeded all expectations when I was upgraded to a penthouse apartment with wonderful views of the Hollywood Hills, a large balcony across the 3-4 rooms of the penthouse, and a perfect location for shopping, and for the Oscars if one happened to be fortunate to get tickets. I would strongly recommend the hotel and the Sofitel group of hotels to others.

the extremely good service and friendly staff

Room and facilities cleanliness and design.

The staff tried too much to be nice and sometimes forgot to be efficient as expected. Final bill was very inflated by minibar goods, much more than predictable.

It is a stylish hotel with comfortable rooms in a great location in Beverley Hills.

Enjoyed my stay very much, was not expecting the hotel be that nice but glad it was

Ice machine on my floor was not in order and had a few problems with the room key

Great price, boutique feel, modern and clean. Contemporary design. Close to shopping and other conveniences. Terrific staff, willing to accommodate. Good fitness centre.

Fitness centre needed to replenish towels and water by 7 AM! But they didn't.

Room was not as large as advertised, it was clean and had a great staff, always helpful. The road noise at 6:00 am is a real problem. I felt like I was in the trash dumpster as it emptied and I was on the 10th floor.

Nice and clean.

Price.

The room was very comfortable, the design was nice. Staff, especially reception were very kind and helpful.

For the price they could have wifi free in the suites rather than having to use computers in the lobby.