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310 West Broadway, SoHo, New York City, NY 10013 – Show map
Excellent location – rated 9.4/10! (score from 789 reviews)
Rated by guests after their stay at Soho Grand Hotel.
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789 verified reviews
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Soho Grand Hotel's staff speaks: French, Spanish, English
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Fitness Center, Massage, Bikes Available (free), Nightclub/DJ
Food & Drink
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 789 reviews
Value for money
Show reviews from:
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This Manhattan hotel offers free Wi-Fi, a lobby bar and outdoor lounge, and rooms that have a flat-screen TV with cable channels. The Bleeker Street subway station is a 5 minute walk away.
Score from 370 reviews Wonderful
I like pretty much everything about this hotel. I couldn't have been happier; the staff were friendly and helpful, the room was lovely, and the location superb. I will definitely stay here again.
Amazing views, great athmosphere, friendly and useful staff and very good restaurant menu.
The styling, the staff, the location, the food and the cocktails! Loved it!
The gym was a bit small and I was disappointed there was no roof terrace as the photos seem to indicate.
Location, the doorman, the fastness of checking in, the great room with a view on West Broadway and the nice vibes and atmosphere in the hotel. This is a great hotel with spacious rooms and suitable for travelers of all ages.
I really enjoyed my stay and believe everything was excellent. I would definitely return. However, my only negative experience unfortunately was the poor concierge service in the lobby across from the reception on my last day after checking out when booking a taxi. Finally, the doorman in front of the hotel assisted me in a great way; he did a great job that in fact the concierge should have done.
The Soho Grand is a perfect little gem. I loved the location and was thrilled that I could walk everywhere that I wanted to go. I would definitely stay there again.
Best to travel with dogs (all sizes) Excellent location Very clean Good space
Location is excellent The room and bathroom sizes are great Its very clean They have free bicycles for the hotel guests Excellent door men
The staff friendliness fluctuated, with the staff behind the front desk being a smidge haughty (mostly the female staff) and the guys at the front door all being delightful!!
My car got damaged when I picked it up from the valet and I didn't discover the damage until I got home. *The light in the bathroom (could barely see myself in the mirror getting ready) All luxury hotels have magnification mirrors in the bathroom, they really need them with the lack of light.
Lobby and Lounge
Felt that the lobby and lounge were a bit dark
great location, great atmosphere
a bit noisy, roof top mentioned on booking,com but available only if you rent a penthouse
The Grand Bar was filled with excellent customer service and a great selection of different beverages. The location was very central to all the hot spots you would want to see. Everything was impeccably clean, and the whole staff was professional and courteous. I would definitely stay there again.
The location was great for us because our intent was to go spend time in Chinatown, Little Italy and the Statue of Liberty. It is also less than a 5 minute walk to the subway to go uptown which was nice.
Quite location (for New York ) but easy route to get around city. Close to a number of sub way lines and bus routes. Close to China town and little Italy.
Traffic is congested 24 hours a day. Air condition in rooms is outdated, noisy but does the job.
the location, the hotel bar and the bar decoration
We had a very bad experienece, the hotel team placed a complementary bottle of water in the room upon our arrival which we partly consumed and it turned out that the bottle was not sealed and that it had lipstick on it!! What we found even worse was the attidute of the management when the incident was reported ...they would not apologize and they insisted that it was beyond their control.... There are definetly better hotels with the same if not with lower rates in Soho!
Very helpful staff location nice interior
Way too much noise in the lobby/bar area (DJ), lack of roof terrace / bar which the pictures on the web had lead us to look forward to
We really liked the trendy atmosphere of this place, good wifi (needed to get some work done), great location, and super helpful staff. It looks like a great place to be if you have a dog in the city. We didn't travel with ours, so I don't know the details of their pet policy. However, we missed our dogs, so it was nice to give some pets to other furry guests.
The room was clean and well appointed, the only thing I noticed is that the room may have formerly been a smoking room at one time before the crackdown on smoking in the city. When I would shower, the condensation would have a yellow tint on the all white ceiling. Weird thing to notice, but I did. Not enough to make us unexcited to visit again.
Excellent welcome, clean and quiet room, best mini bar I've ever encountered, wonderful bathroom products!
The coffee machine on the 5th floor was broken which meant running to the 4th in my pj's.
Hotel is opulent and has a cool vibe. Rooms are well furnished, though tight. The location in Soho is good, close walk to everything (Village, subway, Soho, etc.). Several great coffee places and/or bakeries within a short walk (one across the street). Staff was pleasant, some much more outgoing than others.
The hotel needs upgrades in the rooms. The bathrooms are showing their age. There are leaks (long-term ones), yellow water spots on the ceiling, a/c units are old and don't function all that well with the new wireless thermostats. We had an issue with the a/c basically not working throughout our first night and got only an apology the next day when we were leaving to go out. Upon our return 6 hours later, we thought the problem would've been looked at, but it had not been. There was no note left in our room as to the status of the issue, so we had to contact the front desk again to see what happened. It didn't seem like the first attendant had even made a note in our file about a problem, so finally an a/c tech was sent up. Apparently, there is an ongoing issue with the wireless thermostats and their lack of transmitting to the actual a/c unit. The tech moved the thermostat closer to the unit, and it worked fine. This should be addressed if it's a known issue. We weren't offered anything for the lack of interest on the part of the hotel staff nor the uncomfortable night we'd spent, seemingly unnecessarily. Also, you can hear quite a bit of noise from the hallway. The cleaning crew, instead of propping room doors open, keep them slightly closed. So, every time they enter and exit the room, the door bangs - this is annoying when you're trying to sleep on a Saturday or Sunday morning...They start around 7/8am with the cleaning...not so great for a hotel that bills itself as being in trendy Soho where it's the norm to be out late...All things considered, though, it was a good stay. The rooms are tight, and there are no fans in the bathrooms (thus the moisture problems), but the location is good. Our room, though it didn't front a street, was in the inside corner of the building, so we could see directly into another room. Kind of weird.
High quality service, location is perfect in the heart of Soho
Very noisy to sleep. Either you hear the non stop street noise or the air conditioning.
Location and staff were excellent, hotel design was beautiful. We were on the 16th floor and had a great view of the city.
Food and drinks were overpriced. Very noisy. We heard everything that was going on. At 2 in the morning all I could hear was someone walking around in heels on the floor above us. Heard everyone loud and clear that walked past our room. And there is no exhaust fan in the bathroom, which is odd.
Staff. Location. Style!
the location was great the staff was excellent Room was kept very clean by housekeeping
The AC could not keep the room clean, maintenance could not repair it and we were warm all week.
not worth the price.
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