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Somerset Inn Troy
2601 West Big Beaver Road, Troy, MI 48084 – Show map
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10 properties in Troy
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129 verified reviews
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Somerset Inn Troy's staff speak: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Any additional older children or adults are charged USD 15 per night for extra beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Somerset Inn Troy accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 129 reviews
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Excellent Rooms Reception Staff always there to help Food was good All staff made you feel welcome Great location, about 25 mins from Detroit, 2 minute walk to the mall, which has loads of shops!
We were shopping, so it was a perfect location.
Modern upscale decor
For the money I would have appreciated a continental breakfast or the newspaper delivered to my door. I have stayed at hotels that cost a third of the price and feel I've gotten more for my money.
Made-to-order breakfast was excellent!!
Bathroom a bit small. We were running into each other and not enough space for toiletries for two.
We were there for the Woodward Dream Cruise, and the location was great. Plenty of parking for car trailers.
Have stayed at this hotel many times and always leave happy. The hotel rooms are comfortable and there is plenty of parking available. The location is good, close to restaurants and shopping. The staff is always friendly and helpful.
The room we were given had an interconnecting door. Unfortunately, the person next door was very loud late into the night. He kept us up every night and we could hear every word he said. We would ask for a non interconnecting room next time.
We always think that when we go out of town that we should chose a "brand name" hotel to be sure we have good accommodations this visit we were forced to step out of the box and stay at a hotel chain we never heard of Thie Sommerset was beyond our expectation The staff was friendly. We liked the added touches like the cookies in the evening and free wifi. The hotel is beautiful and the bed was so comfortable. We never heard of Sommerset and were a little reluctant. The next two nights we stayed at a Marriott. It was nice but not as nice as Summerset. Next year when were in the area we would definitely stay at Sommerst
Staff were courteous and helpful. The room was updated with modern decor and the bed was comfortable. The exercise room was adequate and the business center had a computer and printer. Restaurants were good and there are many other choices nearby. The convention rooms are excellent. Good place to hold meetings.
Great people that work there and there is nothing bad about the place
Very classy and nice lobby good location
Said free wifi doesn't work, rooms a bit outdated
Proximity to shopping mall and eating places
Like the size of the room and the bed. Loved that htere was a Keurig coffee brewer (would have liked a few more so that both people had a choice) Liked that there was a mini fridge in the room. Bathroom was nicely equipped.
Did not like the pillows -very hard and uncomfortable. Would be nice to have a choice of firm and soft/fluffy. But loved the bed!
Location , room service , staff. Good size room , flatscreen tv.
Rooms dark . No pool on site.
Staff was friendly. Recommended that next time we book directly with the hotel to take advantage of the Canadian discount that is available. Huge savings but you have to book with the hotel directly. Great recommendation.
We had to move rooms as the first room we got smelled very musty. Second room was ok but the air conditioner made so much noise.
Location, Location, Location! directly across the street from a great 9 hole golf course.
we came from China for business and really needed the WI-FI for our cellphones to avoid high data charges. the Wi-Fi on our floor (9th) had no signal the 1st week of our stay and very poor on week 2.
Hotel was nice. The front desk staff need people skills enhancement.
Close to the shopping mall
Didn't have a swimming pool
12th floor very quiet.
Banquet guests smoking at entrance.
Great views, friendly staff, clean.
The queen bed was to small.
the location, the hotel décor,
the Wi-Fi, there is no bellhop,the cleaning stuff knock on the door at 9.00 am exactly disturbing our sleep, the extra bed is so uncomfortable
Most unlikely place to be recommended on your site. The rooms that were shown on the site and the ones that were offered to me on check-in were totally different. when questioned the hotel staff they refused to answer. the rooms were smelly and there was a bad odour in the room. I walked away from the hotel and they did not care. it is a pity to see the hotel in this state. I would suggest your site should not recommend this hotel and should remove it. the hotel refused to return me my money paid for 2 nights.
Restaurant was very expensive and the food was only marginal.
The staff was very friendly. Parking is free and easy.
The room was very dusty - the carpet needed a deep cleaning, and the ventilation system was dirty and noisy. Walls are very thin, and it's too easy to hear what's happening in the hallways and other rooms. On the whole, it isn't great value for money but acceptable.
I liked the proximity of the hotel to the company office. I also liked the excellent service: near midnight, I heard an alarm clock sounding off in the neighboring room and called the front desk to address it. It was taken care of right away so that I as able to go to sleep.
I didn't like the fact that there was no water in the fitness center. The equipment was also okay and wish there were a few more cardio options (like a bike).
The atmosphere and the way the staff treated us perfectly
The wifi could have been a little easier to access but it was still good
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