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Newest reviews for Sommerset Suites Hotel

  • Kevin
      China
    August 21, 2014

    Closeness to downtown Excellent choice of restaurants close by Proximity to attractions such as the zoo

    Being charged extra to park our car Breakfast a bit limited if you are staying thee for a week as we did A bit overpriced for what it was, but in line with the generally high prices for hotels in San Diego, and other US major cities

    8.3

  • Anonymous
      Austria
    August 6, 2014

    big room, very nice personal, getting everywhere pretty fast (by car), breakfast was okay too!

    paying extra for the parking, safe is not to big and you need to get the lock at the reception

    7.5

  • William
      United States of America
    August 2, 2014

    The staff from check-in to check-out were great.

    None

    10

  • Anonymous
      Switzerland
    July 30, 2014

    Good location

    Needs updating, louder during night as it is next to busy street. Loud air con

    7.9

  • Rigo
      United States of America
    July 8, 2014

    Great house keeping service, very friendly

    Having to pay $10 per night for parking

    10

  • Jacquese
      United States of America
    June 3, 2014

    1) Customer service (excellent) - great staff! Accommodating, quick responses (door was not working), caring responses 2) Quick responses 3) Perfect location 4) Inexpensive parking 5) Rooms overlooking the pool better than previous assigned room

    1) Soft bed (sign of needing a new mattress 2) Towels look dirty/dingy/sign of needing new towels/wash clothes 3) Cabinet won't close - broken 4) First room we were assigned to smelled like urine/terrible view

    7.1

  • Jerry
      Canada
    June 2, 2014

    We can't think of anything to complain about during our 5 day stay at the Somerset Suites. The staff was super-friendly, efficient, and knowledgeable. The room, and amenities were great. Excess noise was non-existent, or minimal at best. The air-conditioning worked good. The kitchenette was handy; TV was excellent; parking for our car was easy and convienient. The morning coffee and breakfasts served downstairs were superb and delicious - a real plus for a vacationer. Everything was clean and tidy. The Inn's location was also very handy to the main traffic arteries, for easy access and egress to all the tourist hot-spots, eateries, and convienience stores. All in all, we felt very comfortable at the Somerset, and will definitely stay there again. 5-stars out of 5-stars!!!!!

    10

  • Anonymous
      United States of America
    May 25, 2014

    The room was really big and very clean.

    The air conditioning in the room didn't work. It wasn't hot during my stay, but it would've been a concern otherwise.

    9.2

  • Tomasz
      Denmark
    May 12, 2014

    the noise from the street

    6.7

  • Jaime
      Puerto Rico
    May 1, 2014

    The staff was SUPER NICE and always helpful. We lost our plane and had to come back. The hotel was fully booked, but the front desk lady assisted us in finding a nearby hotel that met our requirements.

    Nothing. All great!

    10

  • Anonymous
      United States of America
    April 30, 2014

    great neighborhood-very nice staff

    8.3

  • Diana
      United States of America
    April 30, 2014

    What a pleasant surprise in the heart of Hillcrest. Despite the hospital being across the street with street noise and ambulances, we slept well. The staff was exceptionally pleasant and professional. The facilities were clean and very comfortable. I loved that there were many fun and interesting places to experience within easy walking distance. I never had to use my car. If you want a San Diego city experience with the ease of visiting the zoo, Balboa Park, and many beaches - this is a great, economical place to stay.

    Can't think of anything.

    10

  • Stacey
      Canada
    April 27, 2014

    We liked the fact that it was close to almost every attraction that we were going to see while staying in San Diego. The Staff were always helpful and said "Hi" every time they saw us. Every where in the hotel was very clean, pool area, hallways, laundry room and our room. The Continental Breakfast Room was great and the ladies there were always smiling. Thanks for a great experience!

    The pool was a little chilly sometimes (April) but it was still fun for the kids!

    9.6

  • Anonymous
      Netherlands
    April 12, 2014

    Friendly staff, free WiFi, fine breakfast, no objections against storing a bicycle inside, comfortable bed and air conditioning.

    The sound isolation was poor (closing/opening doors to other rooms and ambulances to nearby hospital) could easily be heard during the night.

    7.1

  • Kenneth
      Denmark
    April 5, 2014

    Big room

    Noise from the road

    5.8

  • Jason
      United States of America
    April 1, 2014

    Great place ... Will be there again

    The parking fee

    10

  • Anonymous
      United States of America
    March 18, 2014

    We liked that the place was so close to everything. - The rooms are big and comfortable to fit a four adults and a toddler.The staff are really nice and always smiling. -They attended to our complain and even gave us a complimentary movie. - the price was awesome cant beat it especially because they served breakfast as well.

    We got to our rooms and it looked good until we got ready for bed. The pull out bed was full of crumbs and the sheets from the bedroom had hair on it. The microwave smelled so much like pinesol( or whatever cleaning material they use) ..too strong that we had to air it before use.

    7.9

  • Anonymous
      Germany
    February 22, 2014

    This hotel is located near all the nice restaurants, Whole Foods can also be reached by foot in minutes. We were very nice received and got helpful hints about the newest vegan places nearby. A lot of them are in a walking distance. Our room was located at the backside, totally quiete at night even though we slept by open windows. The room was spacy, sleeping room and the rest separated by a door. Kitchen was well equipped. All the main highways can be reached easily. Try it and hopefully you will have the same pleasant experience as we had.

    10

  • Anonymous
      France
    February 11, 2014

    I"ve stayed here several times and like the hotel very much.

    I don't quite understand why they charge for unsecured parking.

    7.9

  • Christine
      United States of America
    January 24, 2014

    Great location!

    8.8

  • Glen
      United States of America
    January 20, 2014

    Clean nice big room ,accessible to all restaurant ,bars walking distance .

    None

    10

  • Barry
      United States of America
    January 12, 2014

    The privacy, ease of getting into and out of the room down to my car. I could easily come and go without a lot of hassle. The room cleaning staff were several steps abovehat I normally experience. They were very friendly, engaged, and often initiated conversation. There is a PC connected to a printer in the office that can be used by guests. Each room has a balcony with two chairs and a table and great views.

    Because of its central location in Hillsdale and being near a major hospital it was a bit loud at times with sirens bringing patients into the hospital. I suspect that had I had a different room location this might not have been as bad. I preferred a room right on the main street (Washington).

    10

  • Roberto
      Italy
    January 11, 2014

    Nice and very clean hotel. The room was very large with a little but well equipped kitchen. The breakfast was above the average of USA 3 stars hotel: quality of food and space to stay were good.

    The air conditioner: too noisy in my opinion an European guest.

    7.5

  • Anonymous
      United States of America
    January 1, 2014

    the location.

    the breakfast.

    8.3

  • Bridget
      United States of America
    December 30, 2013

    We loved the size of the room and the kitchen. The deluxe breakfast was very nice and so was the social evenings. Ian at the desk was very friendly. So was all of housekeeping. We will probably stay here again when we visit San Diego next year.

    I would have like to have had some kind of cleaning products provided especially in the kitchen. Also - we were there over the Christmas holiday and completely understand that the housekeeping staff would be taking Christmas day off...on Christmas Eve there was a note taped to our door (dated Dec 21) stating there would be no service on Christmas Day. It would have been nice if we were provided extra towels and some cleaning products.

    9.6

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