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Customers who viewed Sonesta Coconut Grove Miami also viewed:

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Score from 381 reviews Very good 8/10

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The Mutiny Luxury Suites Hotel

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Sheraton Miami Airport Hotel

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Most recent booking for this hotel was today at 13:24

Score from 3605 reviews Very good 8/10

Newest reviews for Sonesta Coconut Grove Miami

  • Ebony
      United States of America
    August 18, 2014

    The lobby smells so good. Check in and check out was quick. Front desk and room service staff was very accommodating. Conveniently located by Coco Walk and Biscayne Bay

    The balcony was very little. Refrigerator didn't get cold.

    10

  • Mario
      United States of America
    August 16, 2014

    everything

    nothing

    10

  • Lunga
      South Africa
    August 11, 2014

    Enjoyed my Stay in the Hotel

    9.6

  • Edward
      United States of America
    August 7, 2014

    Nice room, beautiful view. Panaroma restaurant ess nice location for happy hour.

    Parking situation. Overpriced and tax added on was excessive

    9.6

  • Westly
      United States of America
    August 5, 2014

    The staff, cleanliness, the view, the surrounding area, all were amazing.

    When I went to the pool they asked me for my room number immediately. Little did I know they were charging me just to go to the pool! lol

    10

  • Alfonso
      United States of America
    July 30, 2014

    Love the view off the balcony and excellent WiFi worked like a charm food very affordable for anytime of the day close to Fat Tuesday around the corner in the mall and great restaurants around the area especially one called Jaguar...food was amazing I recommend this hotel to anyone

    9.6

  • Chris
      Canada
    July 27, 2014

    The infinity pool was the best. Excellent view of the bay. Great location.

    The bed was too soft. Not good for your back.

    9.2

  • Kenneth
      United States of America
    July 21, 2014

    Great service...

    7.9

  • Anonymous
      Spain
    July 16, 2014

    Area is not bad.

    1) Wifi worked very bad, also you need to login again, when you come back to room. One day it didn't work at all. 2)Cleaning was not good, cleaning lady only fill the bad. Dust in floor and corners, she didnt clean shower also. 3)On the day of arrival receptionistc(young guy), told that we will be charged last day, however our card was charged next day, leaving us without the money in the middle of the night. In one day, he was trying to charge us deposit, he could not, so he Blocked our door to room, we needed to go to reception and sort situation -that was , not so easy, because stuff was not competent. Receptionist, even couldnt explain, why he blocked our door. We called for manager-Mari Carmen (not professional at all), after long conversation, they agreed that they was not correct. But even didnt say sorry. Last day, they charged again! our debit card full amount, that time, we decided to call to our bank, and our bank return us money back. Unprofessional approach of stuff, nobody even said sorry, total ignorance- they even dont know that for deposit you need to charge credit card. 4)if you are in the pool area, and far from entrance to restaurant, you need to wait long time, while somebody attend you. 5)And many more things, Never again!

    2.5

  • Reynaldo
      United States of America
    July 8, 2014

    The view of the water front when I woke up.

    That breakfast wasn't included.

    10

  • Chelsea
      United States of America
    July 6, 2014

    Perfect view for 4th of July fireworks! Room was clean and comfortable. Very big tub. Lobby is beautiful and smells wonderful. Food at panorama is delicious! Pool attendants are very accommodating and attentive. Security at the hotel was very tight. Only hotel guests were allowed in. (Most people wanted to use the location to see the fireworks)

    Spent over $50 in valet for two nights. Ridiculous service charges on everything. Pool is old and needs to be remodeled. The railing into the pool was shaky and falling apart. Pool deck very slippery. My son who was walking in slow motion slipped multiple times. During 4th of July our plan was to stay at the pool and enjoy the fireworks. However the pool was closed at 530 due to a buffet dinner. This put a damper on my plans. I also was unaware that the area would be closed to a hotel guest. The refrigerator in the room does not keep anything cold. Had to place my sons milk in a plastic bag of ice. It's a minibar fridge, not sure what it was supposed to keep cold

    7.9

  • Anonymous
      United States of America
    June 29, 2014

    The view from our room was fantastic.

    We could not connect with the wi-fi

    7.5

  • Ralph
      United States of America
    June 20, 2014

    Location, View, Pool, Bar

    10

  • Yulia
      Russia
    June 16, 2014

    Location is marvelous, green area, close to shopping and restaurant zone

    never attemp to live on the city view side: it's extremely load as if you have a disco right on your balcony

    9.2

  • Anonymous
      United Kingdom
    May 27, 2014

    I liked the whole ambiance, the rooms were lovely & the views of the Bay full of Yachts & the swimming pool are sensational.......the restaurant Panorama is very good too; the staff do a great job ; in particular Edra & Evian were exceptional at their jobs . So too was Alex the pool attendant, who anticipates everyone's needs with discretion & a keen eye for detail. We had a truly wonderful experience & would go to the Sonesta again & again ........

    I believe the pool area should stay exclusive to hotel guests only ; we experienced a rather loud slightly drunk man who was a " friend " of someone's & he had to be asked to leave . The sad thing was, we all knew he was driving his kids to the mayfair & wondered where else & how often does he drive his kids around in the drunk condition he was in!

    10

  • Anonymous
      Cyprus
    May 16, 2014

    The bed was great.

    Freezing cold in the rooms and public areas.

    6.7

  • Juan
      Venezuela
    May 15, 2014

    The staff (registration desk and restaurant) is extremely friendly and helpful. They go out of their way to attend to your every need. The location is also excellent. The neoghbourhood is lively without being noisy, there are good restaurants in the vecinity, and there is the sea view! I would say that the hotel provides excellent value for the cost.

    The wi-fi arrangement is cumbersome, and unfriendly, requiring (paid) re-conection every time you try to go online, and then refusing on the grounds that "your contract has expired" Something should be done to expedite this process. Our bill had 110 dollars in internet charges for a week (which were inmediately removed at check-out when the issue was mentioned)

    9

  • Denise
      United States of America
    April 29, 2014

    The staff and the pool area.

    Too noisy.

    7.9

  • Jeffrey
      United States of America
    April 2, 2014

    The Hospitality was outstanding and the room was like being at home

    That we had to leave so soon... A++++

    10

  • Anonymous
      United States of America
    April 1, 2014

    Room service was good and had fresh squeezed OJ.

    The room was a weird shape and in need of renovation. It looks like half Condos half hotel but was not upgraded to modern standards.

    5.4

  • Tina
      New Zealand
    March 8, 2014

    Sonesta is well placed, clean hotel

    7.9

  • Carmelita
      United States of America
    March 5, 2014

    Loved the roominess and full bath and kitchen.

    Light in walk in closet didn't work. Coffee maker did not work. Safe wouldn't lock. Phone didn't work. No comforters in suite. Filthy carpet and wet in many areas. Furniture was all scratched up. I called the front desk to report all these issues and the only thing that was fixed was the coffee maker. I called several times for each.

    7.1

  • Toni
      United States of America
    February 2, 2014

    The room was smaller than I thought it would be.

    I didn't like having to pay for parking.

    7.1

  • Elise
      United States of America
    January 31, 2014

    It was well located to get around, it's ten minutes from key biscayne. Sun deck is attractive.

    The wifi connection is extremely bad, fluxing in and out resulting in my limit being broken twice in two days. It also left my Mac with problems that it took days to fix. You must inform the maid service when you want your room cleaned or it might not happen tell 4 in the afternoon.

    5

  • Anonymous
      Germany
    January 28, 2014

    The View,

    8.3

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