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Score from 99 reviews Very good 8/10

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Kansas City Marriott Country Club Plaza

hotel This Marriott overlooks Country Club Plaza, Kansas City’s entertainment and shopping district. It offers an indoor pool, full-service restaurant and traditionally decorated rooms with 37-inch LCD...

Most recent booking for this hotel was yesterday at 19:25

Score from 95 reviews Excellent 8.6/10

Newest reviews for Hotel Sorella Country Club Plaza

  • Anonymous
      United States of America
    August 27, 2014

    Was blown away by the art and furnishings! We were there for the Justin Timberlake concert and the location was great!

    10

  • Sandra
      United States of America
    August 26, 2014

    Comfortable beds Amazing shower Within walking distance of Country Club plaza Great Bar Staff was polite, knowlegable, and friendly Valet parking worth the cost

    There was a slight smell in the lobby on our second day there. Not sure if it was from the wedding reception in the ballroom or someone sprayed some really bad cologne. It was gone by morning.

    9.6

  • Stephanie
      United States of America
    July 26, 2014

    Infinity rooftop pool with adjacent room with warm towels was a wonderful touch. The server at the bar came out to inquire if we'd like anything from the bar, that was awesome. It's just an overall classy hotel. Restaurant was 5-star in my book, from service, ambience, & quality of dishes. Loved the free European breakfast with bagels, lox, made to order cappuccino, etc...staff here welcome us and our 3-year-old as if we were family. Will definitely return in the future!

    The option to valet or garage park was a bit confusing. But in the end, we went with Valet & will do it again in the future.

    10

  • Robert
      United States of America
    July 22, 2014

    fantastic hotel for the price.

    10

  • Anonymous
      United States of America
    July 21, 2014

    Beautiful rooms in excellent location. Staff was excellent.

    9.6

  • Jason
      United States of America
    July 20, 2014

    The bar was amazing good staffed and had most everything you could of ever wanted we spent a few hours there enjoying the sweet bar and the amazing view.

    Didn't honor price quoted cost me for one night $315.00 plus $15 for parking in there own hotel. I was quoted $220. We debated on leaving the hotel but of course they already had our reservations, and of course they'd honor that part. There mini bar is crazy expensive up to $10 for a water crazy. They tried to charge me for everything in there because of a computer error, so I'm guessing they do that and charge you and people don't look at there tickets. Breakfast was free but was muffins and raw fish, all we wanted was bacon or eggs or something. Of course they could of made it for me for $20.00. Wouldn't recommend going back or going there unless you like being looked down on without lots of money.

    8.3

  • Tina
      United States of America
    July 16, 2014

    Room and rooftop ambience and location

    No to go cups for my morning coffee and no perceived interest in getting that corrected although the deficiency had been previously surfaced by others. Oh. And hour gym equipment could improve

    9.2

  • Mary
      United States of America
    July 15, 2014

    No tea

    10

  • Stacy
      United States of America
    July 8, 2014

    Very classy hotel with great service and food.

    Parking was awkward -- got several different stories about the charges, although in the end, it was reasonable.

    9.6

  • Vic
      United States of America
    July 7, 2014

    Loved the huge walk in shower and sliding bathroom door.

    Service in the bar was horrible on 7/3. The barmaids were overwhelmed and management just stood around and watched them struggle. Hint to management, no job is beneath you.

    9.6

  • Anonymous
      United States of America
    July 6, 2014

    - Requested a rollaway bed when booking, didn't get the rollaway until after 9pm - after 2 phone calls and a visit to the front desk. - Had to valet the cars and pay $18 per night per car

    5.4

  • Melvin
      United States of America
    July 6, 2014

    This hotel is a very classic hotel. Room was so nice. Whenever I visit Kansas City again. This were I will be staying.

    They cleaning people never come to my room to make up my bed and to replace the bathroom towels. I had to ask for clean towels.

    10

  • Amanda
      United States of America
    July 6, 2014

    -attractive, clean, and modern accommodations -attentive, friendly staff -great amenities including free European-style breakfast and car service within a 5-mile radius of the hotel

    Perhaps more outdoor seating on the courtyard plaza adjacent to where breakfast is served.

    10

  • Arthur
      United States of America
    July 4, 2014

    Manager Tia was extremely helpful with issues and very friendly. Definitely a keeper. She would factor in our decision for a return trip.

    Shuttle service and no dresser space in room.

    7.5

  • Michael
      United States of America
    June 29, 2014

    Very swanky.

    Breakfast wasn't great. Not enough options. Mostly carbs.

    7.5

  • Anonymous
      United States of America
    June 28, 2014

    Hotel staff member Simone was in the hospitality room during continental breakfast. She helped make our stay enjoyable.

    Bed mattress and pillows in guest room were too soft for my comfort.

    8.3

  • Susan
      United States of America
    June 26, 2014

    Clean, modern and spacious

    It seemed to be mostly directed toward younger crowd in bar and pool area.

    9.2

  • Joe
      United States of America
    June 24, 2014

    The breakfasts were wonderful..European style. It was close to KC Plaza district so we could walk there. Staff was super

    10

  • Jerry
      United States of America
    June 15, 2014

    For active people who enjoy walking, your location is ideal for visiting the fine art museums nearby, as well as for strolling through the intriguing 1920s-1930s neighborhood and Country Club Plaza. We had excellent dinners at local (not chains) restaurants near the hotel. And your shuttle service saved us from having to rent a car. Thanks.

    10

  • Anonymous
      United States of America
    June 15, 2014

    The service was exceptionally good, and with a personal touch. I especially like the free shuttle to wherever I wanted to go in a 5-mile radius--and pick-up as well. The Country Club Plaza area, where the hotel is located, is wonderful, with great restaurants and close to the gray Nelson-Atkins Museum of Art. It was surely the most enjoyable hotel stay I have had in a very long time.

    10

  • Melanie
      United States of America
    June 5, 2014

    The friendliness of everyone. We loved Simone in the breakfast room.

    10

  • Abdullatif
      Kuwait
    May 30, 2014

    The staff are very kind and cordile especillay Ms.Mona ASfoor Location is super Breakfast location is beutifull Rooms are so nice size wise and furnture

    I wish they have bigget gyem than the one they have even though it has good ammount of equepment

    10

  • Anonymous
      United States of America
    May 29, 2014

    New, quiet, shower and linens were awesome.

    10

  • Abdulaziz
      United States of America
    May 27, 2014

    There was trash in the bathroom when I checked in from the previous resident. Second day, the housekeeping had not show up until 5 PM when I called twice for it.

    5.4

  • Ryan
      United States of America
    May 20, 2014

    Luxurious room and amenities. Location excellent. Staff upgraded us when they found out it was my birthday.

    My mom reserved the room on her credit card for my birthday, but I had to pay with my credit card which was embarrassing and awkward (revealed the $ amount of a gift) and I wasn't prepared for that (didn't bring enough cash). Added worry where there shouldn't have been.

    9.2

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