South Beach Plaza Hotel  

This hotel and it's staff, Jose, and the manager were very rude..On the front balcony of the hotel guests were smoking illegal substances upon my arrival and again on my departure the same day..the airconditioner did not work and they have yet to release the hold on my credit card (over $1200.00) and its been a week since I left the hotel. ..Me and my guest were extremely uncomfortable which is why we left the hotel..I Would never reccommend this hotel, ever! I would appreciate any help from booking to have hotel release the hold on my credit card. Also they claimed to have valet parking which was not true. Terrible customer service. They also tried overcharging me to get out of hotel. I had to complain for 4 hrs b4 it was resolved.

The hotel is placed in the Art Decó district.

The hotel doesn't look like the photos. It is now under reconstruction so you will be waked up by the "nice" sound of the hammers and Black & Decker machines. The breakfast is quite poor and rationed, there is no dining room or saloon where you can eat it, so you have to do it in the middle of the entry hall, sitting just closed to the concierge. The valet parking doesn't work as faster as we were told. But this is not the worst thing. The hotel is the starting point of a disco "drink all you can" route, so the hall is full of drunk people, the disco music is as louder as possible and it is completely impossible to have a rest till the limosine picks them up to take them to the club or disco. The hotel doesn¡t worth 250$ per a weekend night. I've been 3 weeks visiting all Florida and it has been clearly the worst hotel out of the 8 hotels I've stayed in.

It is a good hotel, I always come back there.

It was close to the beach.

Noise from people constantly walking in the room above us. A lot of maintenance going on, and the cleaning carts were always left in the hallways.

Location

No coffee facility in room plumbing problem, three days running I reported the sink tap as faulty, I made it clear professional plumbing was required, was anything done ? no it was not. I met Basil Fawlty in the form of Jose, the Desk Clerk, who threatened to charge me another day's stay if I did not vacate my room at 12 noon, I having already agreed with his previous shift colleague that I could stay to 1 pm, but I failed to get it in writing !!!!! He told me the plumbing in my room was new, it was probably older than him. I refused to leave my room until the plumbing was inspected with me in attendance,. This was eventually done and the poor girl doing the inspection was aghast at the state of it and mumbled something to me in Spanish and she promised to report her findings. I duly gave Jose a right tirade, which probably went in one ear and out of the other , but it made me feel better, which was good. I left a written complaint to the Manager, who was strangely absent on a busy Saturday when I left, I doubt if Basil (sorry Jose) passed it on to him. It was not cheap either, we are talking nearly £ 100 per night for the room and limited "continental" style breakfast. I was rather glad to leave, although to be fair, some of the staff were friendly and gave the appearance of being helpful.

Great location

Minimal breakfast

They took us to Villa rooms while advertised hotel rooms and recunstructuring ongoing, very noisy, "like dangerous place" looking, very strange.

A cheap (ish) option for Miami Beach. Close to the Beach and within walking distance of many of the main sights. Free wlan is a bonus and the staff were generally friendly and helpful. The breakfast is basic, but as it is included in the price it is acceptable.

Once breakfast is over there are no dining options available in the hotel

Very friendly staff. Great location. Nice to have free WiFi. Good Value for money. I would recommend it.

One morning out of 15 stayed at the hotel there wasn't hot water, but everything else during the stay was perfect

Location value continental breakfast staff

Wifi worked fine in the lobby, and areas closer to the lobby. HOwever, in room 320, I could not connect the same laptop to the service. It was too far and the signal too poor.

I liked that the hotel offered towels for the beach

There was contiental breakfeast included but it was not much of a selection, no eggs, bacon or sausage. Also the cleaning process daily took forever we would have to be out of the room all day in order for it to be cleaned.

Proximity to beach and restaurants, excellent room, breakfast with sufficient options.

Wifi didn't always work, noisy bar at entrance, breakfast starts at 8am (that's late for me).