South Beach Plaza Hotel  

This hotel and it's staff, Jose, and the manager were very rude..On the front balcony of the hotel guests were smoking illegal substances upon my arrival and again on my departure the same day..the airconditioner did not work and they have yet to release the hold on my credit card (over $1200.00) and its been a week since I left the hotel. ..Me and my guest were extremely uncomfortable which is why we left the hotel..I Would never reccommend this hotel, ever! I would appreciate any help from booking to have hotel release the hold on my credit card. Also they claimed to have valet parking which was not true. Terrible customer service. They also tried overcharging me to get out of hotel. I had to complain for 4 hrs b4 it was resolved.

Great location, good staff, nice period decor.very nice room and huge bed ! good value for money.

Location was good, room was quite big, Valette parking worked good

Breakfast method needs to be changed, rooms area a bit dark

Near shopping area and also the beach.

Breakfast.

Room was newly renovated so everything was in top condition.

However the room I booked and was told I was given was a double room, but all it ha was a king bed and a pull out sofa bed which was not comfortable at all. Other than that it was nice, ended up making my stay shorter...found another hotel casa grande which was right in the mix being right on 8th and ocean drive for much cheaper than what I was paying to stay 8 more blocks up @ south beach plaza. Btw the casa grande was jus as nice as south beach and the staff was great!!!

It's good, staff very good and the localization is excellent.

The price!

Location and very helpful/pleasant doorman. Not much else.

The place is a dump! A number of the amenities that had been advertised were not available (E.G. gym/workout facility, restaurant). In fact, although still advertised, there had not been a workout facility for at least two years, according to the staff. There was excess dust all over the place and the door to the bathroom would not lock. The room used an extensive extension cord system to provide electricity, and consequently there were not vacant ones for recharging cell phones, computers or the iron. One of the concierge staffers for the facility was not informative or well groomed! The daily breakfast was limited to a number of boxed/watered down items. I could go on and on! Because of these negatives, I really feel that we should be offered a partial refund on the stay there and would like to formally make that request. This place needs extensive work in terms of the facility itself as well as staff training. I would very much appreciate any offer to discuss our stay with management.

The staff were fabulous and the room was nice.

Itchy bedspread and hidden cost of taxes not disclosed originally.

Aside of location and polite staff, can't say much good about the hotel. If you're much tired and you can sleep as dead, the hotel would be OK, in other case you have to spend whole night "enjoying" the noise of cars of motobikes moving on Collins Avenue. Besides, need to add that the air conditioner in our room was impossible to be tuned.

The hotel is placed in the Art Decó district.

The hotel doesn't look like the photos. It is now under reconstruction so you will be waked up by the "nice" sound of the hammers and Black & Decker machines. The breakfast is quite poor and rationed, there is no dining room or saloon where you can eat it, so you have to do it in the middle of the entry hall, sitting just closed to the concierge. The valet parking doesn't work as faster as we were told. But this is not the worst thing. The hotel is the starting point of a disco "drink all you can" route, so the hall is full of drunk people, the disco music is as louder as possible and it is completely impossible to have a rest till the limosine picks them up to take them to the club or disco. The hotel doesn¡t worth 250$ per a weekend night. I've been 3 weeks visiting all Florida and it has been clearly the worst hotel out of the 8 hotels I've stayed in.

The room was spacious and comfortable

Bathroom had hairs on the floor. There was no room service, there were no facilities to purchase water, tea or coffee when bar closed. Loud music in foyer and bar

good location

It is a good hotel, I always come back there.