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4920 South Tryon Street , Charlotte, NC 28217, United States of America – Show map
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36 verified reviews
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Hyatt House - Charlotte Airport's staff speaks: English
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Outdoor Pool (seasonal)
Golf Course (within 2 miles), Fitness Center, Hot Tub
Food & Drink
Free public parking is available on site (reservation is not needed).
Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 36 reviews
Value for money
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This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi.
Score from 322 reviews Excellent
This hotel is located in Charlotte, a 2-minute drive from the Tyvola light rail station. It has an outdoor pool, and offers spacious suites with LCD TV, and fully-equipped kitchens.
Score from 19 reviews Wonderful
|Offering an outdoor pool and free WiFi access, Hilton Garden Inn Charlotte Airport is located in Charlotte, North Carolina. The Renaissance Park Golf Course is 3.4 km away.||
Located 2 miles from Douglas International Airport, this hotel is 5 miles from Uptown Charlotte, home to businesses and entertainment. The hotel offers free airport shuttle service and free Wi-Fi.
Score from 45 reviews Good
Staff not friendly
From the spacious rooms with more closets than my own home to the absolutely wonderful complementary beakfast which included an omlet statiom- I couldnt be more pleased. I cant say enough great things about this hotel. My family and I didnt want to leave!
Only downfall was the t.v. has horrible pictures but that was easily looked over with everything else being so nice!!
The amenities are great! Love the room set-up, the lobby bar & restaurant is fabulous!
Side entrance door malfunctioning during our stay.
Great Airport Hotel
Everything about the Hyatt House was outstanding. From the beautiful design of the building to the gorgeous rooms! Loved having a small suite so I could have more room to relax in. The shower was wonderful by the way! Had a good meal at the H Bar and it was reasonably priced. The best part though of my stay was the staff. From the moment I walked in til the moment I left, everyone was friendly and helpful. The young lady I most interacted with was Melissa. Beautiful lady with an amazing personality. Made me feel at home!
Only complaint, it's not a big one, is the parking spaces are just a bit too narrow. Need about 4-6 inches more width for my pickup truck
I've stayed in other places for a lot more money and all they provided was a bed and a tv. Hyatt house has a separate bedroom, a tv in each room, plus a living room and kitchen area. Even dishes, cookware, and silverware were provided. I will definitely stay here again.
Size of the room. I will stay at this brand again.
Air Conditioner clanked loudly every time it came on, waking me repeatedly through the night.
The original room I booked was not available so the guest service attendant upgraded my room. The king suite was very nice and clean. Would definitely stay there again!
Making a right turn out of the parking lot was not very feasible. Not a deal breaker though.
The hotel The staff The food As a Hyatt Gold Pass member, I found this property to be very disappointing. I don't have the time or energy to talk about all of my experience at the airport Hyatt House, but it was not at all good. I will never return to this property, and I will warn all of my associates/friends.
Hotel was very roomy and nice. Cell phone reception was bad, but loved everything else about it! Would recommend.
We checked in this hotel as a groupe of 5 and stayed for 2 nights. Had a really nice experience. This hotel is just completely renovated and everything is new. The staff was extremely friendly and very considerate. We booked 3 rooms and the front desk staff upgraded us to two 2-room suites, which are much better and convenient for our stay. The suite rooms are very spacious, with kitchen, work table and living area and bathrooms for each bedroom! The rooms are very clean and the bed are absolute comfortable. Keep up the good job! We will defintely stay here again next time!
Friendly staff, comfortable room. Pool area well maintained. Quick drive downtown, easy to reach NASCAR sights of interest.
Convinience , free shuttle and breakfast .
The "hot breakfast". Needed a little more variety.
The room was nice with a modern look.
A member of the kitchen staff made a very rude comment they was very offensive. My husband and I made management aware. Management offered 5,000 pts but to us that wasn't sufficient.
Very friendly and helpful staff, park and fly offer, shuttle to airport.
Wish that the bathroom sink had been outside the bathroom so that more than one person could have gotten ready at a time.
I loved the comfort of my room. It had everything i needed . My 3yr old enjoyed himself. I love the bathroom. Very roomy. Would definitely stay again
Carol at the front desk in the evening is a delight. The rooms were comfy and the internet worked well. The hotel is convenientely located and downtown is 10 minutes or less away, while the airport is even closer. The hotel offers a free shuttle to and from the hotel.
Vivian, who worked the desk the day we arrived, was very put out that we arrived at 2 p.m. instead of the 3 p.m. check in time. She told us there was not ONE room available for check in, nor was there anywhere for her to store our luggage. This was not the friendly customer service I would expect. Additionally, the hotel advertises a pool and we were told that despite the VERY warm weather, the pool would not open until Memorial Day. We checked other area hotels and were assured their outdoor pools were open. This was extremely disappointing as we'd planned to spend that first afternoon poolside.
Great place -but must get one of the newly renovated rooms
Construction crews could do a better job protecting and cleaning the elevators
Even though i had reservations through Booking.com, hotel did not have me as already booked upon arrival. I had already been charged for room before I arrived. was told i was credited, but was actually charged a second time upon arrival.
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