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Newest reviews for Dorchester Hotel & Suites

  • Anonymous
      United States of America
    September 4, 2014

    amazing location just a block off the beach, quick walk to Lincoln road and shopping. If you are just looking for a clean place to crash then this is a good option.

    Staff was not very helpful/friendly (required many calls to have the room serviced) but in the end it was all fine.

    7.1

  • Jo
      United States of America
    August 29, 2014

    location, lobby

    blinds did not work, air cond not great, had black bugs along base of shower

    6.7

  • Anonymous
      United States of America
    August 12, 2014

    Good location, the pool was nice, generally friendly staff, mostly helpful

    There was no microwave, wifi didn't work, room service food wasn't that good and way over prices, $3 extra fee for it plus they force you to tip more. Room service to clean the room came too late.

    5.4

  • Edward
      Netherlands
    August 12, 2014

    Location, roooms. Good and quit airco.

    Actually nothing!!

    7.9

  • Michael
      Denmark
    August 8, 2014

    Liked our stay at Dorchester. Close to restaurants and Lincoln Mall.

    Get a suite if you are more than 2. If you like the Beach stay at the other side of Collins Ave.

    7.9

  • Adrian
      United Kingdom
    August 7, 2014

    Great location

    7.5

  • Rotica
      United States of America
    August 6, 2014

    I liked the location and room set up. The bathroom was a great size.

    The shower head was down too low and the water didn't get hot enough. There was only one elevator and the hallways had a weird smell. I also didn't appreciate the fact that we had to pay for breakfast.

    6.7

  • Renada
      United States of America
    July 8, 2014

    The location was EXCELLENT! We were able to walk to most places we wanted to see. There were also plenty of cheap/free transportation to get us to places we did not want to walk to. The suite was a nice size but some upgrades are still needed.

    My wife got stuck in the bathroom because the door wouldn't open. We called maintenance but no one came until the next day. Luckily, there was a butter knife in the kitchen to get the door open. The couch needs to be cleaned. The toilet was leaking so the floor in the bathroom was always wet. We used several towels to keep it as dry as possible. The hotel advertise beach chairs and umbrellas. They were NOT what we expected. The chair covers were filthy so we didn't use them. They also advertise happy hour with free drinks. They are not free. You still had to pay $1 for every drink. Not complaining, but it would be nice to not see the word "free" when money is still required.

    6.7

  • Anonymous
      United States of America
    July 8, 2014

    The staff was very polite and helpful. The location was excellent.

    The restaurants food was horrible. We had the buffet and one of the breakfasts and could not find a single thing that was descent. Also the charge gratuity and also a service fee on the bill.

    6.3

  • Anonymous
      United States of America
    July 6, 2014

    Great hotel, very close to the beach. The suite we stayed in was very clean and spacious. The overall atmosphere of the hotel was great and everyone was so very helpful with anything you needed. They also have an area to do your laundry which is great to have.

    9.2

  • Shantel
      United States of America
    June 24, 2014

    The location was great, the room was nice, great space

    Was not expecting to have to carry our luggage up steps no help offered at all, no wash clothes in the suite, no sheets for the pullout couch we called the front desk often to get these items I don't understand why they were never left in the room, on our last two nights we called the desk about not having the wash clothes and no one ever brought them to the room we called three times and when we went to the desk about them they were to bring them up and no one ever did had to wait till the morning to get them from the cleaning lady when we seen her outside, unacceptable if 4 people are in a room you should have 4 towels and 4 washcloths. We left the sign out to the the room cleaned up and it was not cleaned properly the table was never cleaned off the floors needed to cleaned, I get people are staying in the room and we were there for 4 days but cleaning up is simple especially when we made sure our things were kept up and put away so they could clean those things up

    5.8

  • Anonymous
      United States of America
    June 24, 2014

    The room was great looks just like the picture the suite was plenty of room for 6 adults. The staff was very nice and helpful. Pool felt great also.

    8.8

  • Michelle
      Canada
    June 3, 2014

    I am so pleased with my stay at Dorchester. After reading some reviews I was a bit skeptical, but I must say my stay was far more than what I expected. The suites were nice giving lots of room. Also was clean and cozy. The staff were friendly. Lastly despite the pool side needing minor touch ups it was a nice area to hang out with my family.

    The internet connection was very weak however they were able to easily fix that issue

    8.8

  • Yvon
      France
    May 23, 2014

    Everything...

    Excepted the size of the bathroom

    8.8

  • Anonymous
      Argentina
    May 14, 2014

    Always de location

    Now, you have to pay for the internet!!!!!

    7.5

  • Yves
      Belgium
    May 13, 2014

    Location was excellent, just a few blocks from the shopping and resto-area and only a couple of hundred meters from the beach

    small but functional bathroom, but the biggest turndown was the noise coming from the 'DJ'. They ket playing as if the the party was going on in our room. However, only a few (5 or 6) people were still outside, so you would think they would stop earlier, no?

    6.7

  • Bjarne
      Denmark
    May 4, 2014

    Very god location Friendly staff Very large room

    A little expensive Pool a little dirty

    7.5

  • Erik
      United States of America
    April 27, 2014

    Nice architecture, large pool, fairly central on Miami Beach

    - AC not working in either of our two apartments - Rude and totally unhelpful receptionist. As a family we ALWAYS ask for adjacent rooms. Dorchester is the first hotel to not honor this request at all. They put us in rooms 50 m apart! Had to go outdoors, down/up stairs to get from one room to the other. Claimed that they had no other room, but when we pressed the receptionist and wanted to cancel one of the rooms they suddenly had a room just below the other. Have never been so disappointed at hotel staff before.

    5.4

  • Stefania
      Italy
    April 24, 2014

    Location

    Breakfast poor and wifi not available

    7.1

  • Anonymous
      United Kingdom
    April 21, 2014

    Very close to all amenities, good location, loved sitting in the veranda listening to the water fountain.

    The reception staff advised us that they would find cheaper cabs, that is so not true, the reception staff is not very welcoming, the air conditioning in the room is very noisy, the phone did not work and the pool was slightly cleaned.

    4.6

  • Robert
      United Kingdom
    April 19, 2014

    Close to beach and centre if town

    Noisy music playing until early hours which kept children awake

    7.1

  • Andre
      United Kingdom
    April 12, 2014

    Location, Beds comfortable. Staff polite and friendly.

    Carpets very dirty, pool furniture dirty, expensive hotel drinks, make sure you ask the overall price and if it include gratuity before ordering paid 29 dollars for 1 small brandy and coke and a mojito. (BOTH DRINKS FULL OF ICE) which made them very watery, make sure you ask for less ice. Room location too near reception, could hear everything, construction outside our bedroom window. Parking very expensive

    6.3

  • Ryan
      Canada
    April 11, 2014

    Check in is after 3 Wifi is not included The food at hotel is expensive - no special deals for spending 150 a night - except for happy hour .

    6

  • Anonymous
      United States of America
    April 9, 2014

    Rooms and facilities are good

    Room was located to the hotels bar which was very noisy

    6.7

  • Kiara
      United States of America
    April 4, 2014

    The happy hour and bartenders were great!

    I never received my deposit back after I called numerous times and even sent an email. I was given 3 seperate excuses as to why I hadnt received it and to this day I still havent. Never again

    6.7

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