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13550 Airport Court, Jacksonville, FL 32218, United States of America – Show map
Excellent location – rated 9/10! (score from 67 reviews)
Rated by guests after their stay at Springhill Suites by Marriott Jacksonville Airport.
|Queen Studio with Sofa Bed|
|King Studio with Sofa Bed|
|Queen Studio with Sofa Bed - Non-Smoking|
|King Studio with Sofa Bed - Non-Smoking|
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67 verified reviews
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Springhill Suites by Marriott Jacksonville Airport's staff speaks: English
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Outdoor Pool, Sun Deck
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two additional children or adults stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 67 reviews
Value for money
Show reviews from:
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Within 2 hours of my arrival to my room. I received a call from the check in desk. She wanted to make sure that we were happy with our accomodations.
very convenient to airport with easy access several eating establishments nearby good breakfast buffet nice to have coffee available in lobby with newspapers
lack of magazines and books for sale
The TV in our first room did not work so we moved to another room. That TV was in poor working order. I had to tighten the connections in the back to get it to work properly. The staff was not very helpful.
No real issues .. Clean and quite
This is a franchised property and they have to get their stuff together. They do not honor a lot of the Marriott discounts.
Fantastic staff, helped me locate missing baggage and arrange transport. great people on the front desk
such a short stay
The location, the shuttle drivers, the desk staff, the cleanliness
No shuttle available to drop you off in downtown; they should start that.Cab is very expensive. They should start service even if it costs something, say $10 to drop you off.
Very nice place
The staff were extremely helpful. I thought the suite was very clean and modern. The suite represented great value for the price.
We found this room such a value for the money. The rooms were spacious, attractive, clean, and comfortable . We loved having coffee,breakfast, an airport shuttle, and parking during our time away. Excellent! We can always depend on Marriott!
We liked everything.
staff was great. that is the primary reason I will come back. location great.
air conditioner little loud.
We checked in Sunday PM, got to swim, etc. It is very close to Wal-Mart, restaurants, but not too close to interfere with traffic. Room very clean and well appointed. Karen the desk clerk was very informative and friendly.
The coffee service in the room was minimum, would have preferred a little more powdered cream and have an option to Sweet N Low.
We picked the hotel because of the location to the airport; the price; and sleeper sofa suite. So pleasantly surprised by the friendliness of the staff and the facilities as a whole. Our room was very clean and was just what we were looking for. Hotel is also a stones throw away from many restaurants and shops for your enjoyment.
The options for breakfast were ok. Turkey sausage was really tough and oatmeal was very mushy. Would have loved to see a pancake or waffle option.
Everyone was very nice and accommodating. We got locked out of our room because the lock battery died and it was taken care of quickly. No complaints at all.
The jelly at breakfast was moldy.
Everything. Usually hotels wig me out, but I was perfectly comfortable with everything-even the SHOWER!!
Not being able to stay longer.
location was great- a clean comfortable room shuttle service
nothing at all-no complaints
Specially the staff was fantastic. Now I understand much better the "Southern Hospitality"
Nice spacious room in a convenient location. There were restaurants all around. The mall was not even a mile away.....we had a ball! The continental breakfast was even good. I will be definitely be staying here again!
There was a little noise from our neighbors on the first night, but they later calmed down.
The cleanliness and comfort was amazing and honestly the value for our money was a blessing.
I got stuck in the elevator for 20mins and had to wait fir maintenance to pry the door open
I loved the location! The king size bed slept comfortably ! The staff was kind and courteous! Eventhough it was by the airport very quiet.
No negative comments
room was clean. Beautiful reception desk area. Good breakfast choices. Beds were very comfortable and the quilts were wonderfully soft and warm.
We were on 4th (top) floor. Evidently the A/C unit was on the roof above us and would vibrate the window and doors when it turned on. Couch and chair were a bit stiff and uncomfortable
We were with our daughter and her family and looking for two rooms (near each other). They had an early morning flight so we came in the night before from St. Augustine. Our rooms were perfect as the "little one" could move easily between our rooms. You were also conveniently located within walking distance to a restaurant. Everything was just SO convenient. Thank you.
Staff was frendly rooms were clean
Did not expect to be placed in a handicap room we had booked a studio room when asked was told first come first serve
ideal location to airport 24 hour coffee in lobby was nice
sorry there were no muffins etc. in lobby since we had to miss breakfast due to a 5 AM trip to airport.
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