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Newest reviews for Springhill Suites by Marriott Jacksonville Airport

  • Adrienne
      United States of America
    September 3, 2014

    We checked in Sunday PM, got to swim, etc. It is very close to Wal-Mart, restaurants, but not too close to interfere with traffic. Room very clean and well appointed. Karen the desk clerk was very informative and friendly.

    The coffee service in the room was minimum, would have preferred a little more powdered cream and have an option to Sweet N Low.

    9.6

  • Tracey
      United States of America
    July 21, 2014

    We picked the hotel because of the location to the airport; the price; and sleeper sofa suite. So pleasantly surprised by the friendliness of the staff and the facilities as a whole. Our room was very clean and was just what we were looking for. Hotel is also a stones throw away from many restaurants and shops for your enjoyment.

    The options for breakfast were ok. Turkey sausage was really tough and oatmeal was very mushy. Would have loved to see a pancake or waffle option.

    10

  • Carrie
      United States of America
    June 30, 2014

    Everyone was very nice and accommodating. We got locked out of our room because the lock battery died and it was taken care of quickly. No complaints at all.

    The jelly at breakfast was moldy.

    10

  • Susan
      United States of America
    June 17, 2014

    Everything. Usually hotels wig me out, but I was perfectly comfortable with everything-even the SHOWER!!

    Not being able to stay longer.

    10

  • David
      Canada
    June 11, 2014

    location was great- a clean comfortable room shuttle service

    nothing at all-no complaints

    10

  • Fernando
      United States of America
    May 27, 2014

    Specially the staff was fantastic. Now I understand much better the "Southern Hospitality"

    10

  • Anonymous
      United States of America
    May 27, 2014

    Nice spacious room in a convenient location. There were restaurants all around. The mall was not even a mile away.....we had a ball! The continental breakfast was even good. I will be definitely be staying here again!

    There was a little noise from our neighbors on the first night, but they later calmed down.

    10

  • Saad
      United States of America
    May 27, 2014

    The cleanliness and comfort was amazing and honestly the value for our money was a blessing.

    10

  • Lenay
      United States of America
    May 6, 2014

    I got stuck in the elevator for 20mins and had to wait fir maintenance to pry the door open

    6.3

  • Anonymous
      United States of America
    April 24, 2014

    I loved the location! The king size bed slept comfortably ! The staff was kind and courteous! Eventhough it was by the airport very quiet.

    No negative comments

    10

  • Anonymous
      United States of America
    April 22, 2014

    room was clean. Beautiful reception desk area. Good breakfast choices. Beds were very comfortable and the quilts were wonderfully soft and warm.

    We were on 4th (top) floor. Evidently the A/C unit was on the roof above us and would vibrate the window and doors when it turned on. Couch and chair were a bit stiff and uncomfortable

    7.9

  • Janice
      United States of America
    April 20, 2014

    We were with our daughter and her family and looking for two rooms (near each other). They had an early morning flight so we came in the night before from St. Augustine. Our rooms were perfect as the "little one" could move easily between our rooms. You were also conveniently located within walking distance to a restaurant. Everything was just SO convenient. Thank you.

    9.6

  • Margarita
      United States of America
    April 17, 2014

    Staff was frendly rooms were clean

    Did not expect to be placed in a handicap room we had booked a studio room when asked was told first come first serve

    6.7

  • Robert
      United States of America
    April 13, 2014

    ideal location to airport 24 hour coffee in lobby was nice

    sorry there were no muffins etc. in lobby since we had to miss breakfast due to a 5 AM trip to airport.

    9.2

  • Vivian
      United States of America
    April 8, 2014

    I like everything

    10

  • Robert
      Canada
    March 17, 2014

    close to airport, clean room and extremely good value would definitely stay there again

    9.2

  • Sharon
      United States of America
    March 16, 2014

    I love room style and locations. I felt at home

    10

  • Anonymous
      United States of America
    March 5, 2014

    Friendly staff. Generous with shuttle, taking us to restaurants.

    10

  • Sophia
      United States of America
    March 4, 2014

    We loved everything the location and cleanliness. We stay here every time and I'll continue to stay here when we visit Jacksonville. Great job keep it up.

    Nothing

    10

  • Molly
      United States of America
    February 25, 2014

    We so appreciated the goodie bag for our baby with a bath toy, baby shampoo, baby lotion, and dish soap. It was such a nice touch!

    The carpet was being replaced and the workers were still hammering away at 7pm on a Saturday night (our baby's bedtime). Not good, since we had to wake up at 4:30am for our flight.

    7.9

  • Joseph
      United States of America
    January 29, 2014

    The room was clean. You can tell this place is well taking care of !!!

    10

  • Tomáš
      Czech Republic
    January 2, 2014

    plastic breakfast

    7.9

  • Joseph
      United States of America
    January 1, 2014

    Room size, convenience and price.

    Refrig was broke and had to be replaced, Air conditioner was very noisy and woke us up everytime it came on.

    7.9

  • Anonymous
      United States of America
    December 28, 2013

    I liked that the facility was modern and close to most places we wanted to go.

    I would have liked a way to make meals other than just a microwave.

    7.5

  • Barry
      United States of America
    December 11, 2013

    The hotel was exceptionally clean. The staff was very friendly and helpful. The breakfast was the best that I have had at any hotel I have stayed.

    I didn't like that we only stayed 2 nights.

    10

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