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6350 Newtown Road, Norfolk, VA 23502, United States of America – Show map
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32 properties in Norfolk
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59 verified reviews
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SpringHill Suites Norfolk Virginia Beach's staff speaks: English
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WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not possible).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 58 reviews
Value for money
Show reviews from:
This all-suite hotel is in downtown Norfolk, a 5-minute walk to the Chrysler Museum. Each spacious suite features a full kitchen, free Wi-Fi and a separate sitting area.
Score from 61 reviews Excellent
Just one mile from Norfolk State University, this hotel offers an indoor pool, whirlpool and a fitness centre. There is an on-site Bistro and free high-speed internet is available.
Score from 80 reviews Very good
Located off I-64 and offering free shuttle service to and from Norfolk International Airport, 4 miles away, this hotel features suites with fully equipped kitchens. Free Wi-Fi is available.
Score from 172 reviews Very good
As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment.
Score from 167 reviews Very good
The bath tub stopper never worked and we were told they didn't have anymore and we were promised an extra wash cloth that we never received. They didn't clean our room until about 5pm just about everyday.
The breakfast was nice. It was quiet at night.
You need to invest in a new tub for the room we stayed in.
Rooms were clean
Modern, clean and welcoming staff. Decent breakfast.
I liked the cleanliness of the rooms and the breakfast was delicious
Not enough glasses only 2 in the room. One paper coffee cup.
Nice room beds had great linen . Extra linen provided for sofa . Big bath towels. Great breakfast
I couldn't take a shower
The staff was courteous
Excellent and very friendly and attentive staff. Fabulous breakfast. Clean, comfortable, spacious and attractively decorated room. Would definitely stay there again.
The free wifi is rather slow and the pool looks old. I'll still go back!
I travel through Norfolk frequently and Springhill Suites is now my go-to hotel. Jeff at the front desk was incredibly friendly, helpful, and conscientious. I couldn't have been happier with the service. I needed a crib, laundry, and had tons of questions and he took care of everything with a smile. The rooms are spacious and comfortable even for a family of five and the breakfast is plentiful and tasty.
We had to switch out of our room due to the heat not working but the switch was smooth and uncomplicated due to the staff....
The staff was AMAZING!
The pool was very cold
I enjoyed myself they were very accommodating and I will be back and recommend this hotel to anyone never felt ao comfortable and it was super clean and we extend our stay but everything else was great
The pull out couch was laughable. Wish that there were TVs in both living areas.
Value for the money
I prefer firm mattress, so if you love super soft mattress it's fine but it just made me sore (fyi: I'm expecting so I need firm for my back) Day 2 we stayed wasn't pleased with breakfast, the choices weren't good but day 1 was great!
Cleanliness was great, nice staff and helpful, location good, good for money, $99 a night good quality!
Location to work
Queens beds are too small.
The only down size was the price but Im sure it was because it was a holiday weekend. There was nothing else that was wrong.
I stayed there for a weekend in Va Beach and was very pleased. The room was very nice, clean and quiet. The bed was very comfortable. The bathrrom was clean. The staff was very nice and polite. We had breakfast which was hot and delicious. This hotel was very nice and I am a very picky person and I would have stayed there a week if needed.
My 9-yr-old daughter was going to sleep on the pull-out bed, but there were no sheets on the bed or in the closet. I called the front desk at 10:25pm to ask that bedding be brought up to our room. We waited 20 minutes - no sheets. I called again, and they said the sheets would be right up. I finally gave up waiting at around 11:00 and went down to the desk personally to get some sheets so my daughter could go to sleep. The front desk clerk said they didn't have sheets, and mumbled something about housekeeping. I told her to let me know where housekeeping was, and that I would get the sheets myself. (more than a little irritated at this point) She barely acknowledged me, and pulled someone aside and asked them to get the sheets. He was very polite and said he would be right up (not so much.) We finally received sheets at 11:23, almost an hour after my first phone call. I'm not sure who was to blame, but the front desk clerk should have followed up after my second phone call to make sure housekeeping brought the sheets up or should have done it herself. At the very least, she should have been apologetic when I was forced to come down to the front desk personally to find out what was going on.
Overall, I thought the staff at SpringHill Suites was very pleasant and courteous, especially those working the morning buffet, which is usually a thankless job. Unfortunately, I was forced to rate the staff as "Fair" because of my frustrating experience trying to get sheets for my daughter's bed the night of Aug. 23rd. (see my negative comments) I thought the breakfast buffet was good, and appreciated all the extra condiments/toppings, such as spinach and cheese for the eggs, and the brown sugar, cinnamon, pecans, coconut, and dried cranberries for the oatmeal. The buffet staff worked hard to keep the area clean. My only suggestion is that they move the milk cooler out of the corner by the waffle makers. It is difficult to see when the lines get long, and you are forced to cut through both lines in order to get anything from the cooler.
The Internet was slow,
I love it
Few guests checked in late hours with noisy kids, but staff was able to keep it under control. Too much chlorine in pool/hot tub.
Most courteous and Friendliest staff who treated us like Family. Very close to shopping/restaurants. Very comfortable beds/clean rooms. Spacious rooms. Short drive to Ocean Front without the Ocean Front expenses. Very Happy, will visit again.
The fact that such a wonderful facility was only equipped with ONE VERY slow toaster for all of the guest to use. I pray that this gets corrected shortly.
I truly enjoyed myself at this location. Everyone was so professtional and very friendly. They addressed all of our needs and wants in a timely manner. The front desk clerk named Nina was awesome. She provided such great hospitality services all week long. The maintance/shuttle drivers,Mr. Charles and Mr. Bart were very professional and polite, as well as all the other staff. Mr. Fuller was also great. It's rare to see a manager take his suit jacket off and roll up his sleeves and help the kitchen staff when they are in need of help. I enjoyed the breakfast daily as well as the pool and execrise room. Thanks again Springhill Suite for an awesome week.
The only thing that was a little annoying was the clerk at the front desk didn't seem to know what was going on and was not understanding simple check ins or requests. The head of housekeeping was standing at the desk and stepped in to help us out when the desk clerk didn't know what Was going on. When we were asking for advice on things to do, the manager stepped in and was GREAT!
The rooms were awesome, clean, and nicely decorated. When we needed extra towels they were delivered quickly. I would definitely stay here again!
No TV in the bedroom for separate viewing. Other Springhill Suite hotels have in both bedroom & sitting area. It would be nice.
When I arrived even though it was before the standard 3rd check in time, the front desk lady apologized for the room not being ready but after less than a 30 min wait I was on my way to my room. Even the housekeeping staff welcomed me and apologized for the room not being ready as I walked to my room. Room was beautiful and clean. I will definitely be back.
The pool was murky and green. The hot tub was very dirty and filled with foam (as if someone had put soap in it). Found a pair of men's underwear in the room when I checked in. When I arrived in the room, the door was unlocked (wide open). The water (kitchenette) was running and the clock radio was playing loud music. We entered the room and locked the door. No one from house keeping came by to follow up.
I had a great stay at Springhill Suites Norfolk-Virginia Beach. The room was large and spacious. Beds were comfortable. Staff was very helpful and accommodating. I would definitely recommend this hotel my friends. Breakfast was fantastic. A great variety to choose from.
Toilet had urine on it and sink had hair in it. Shower was dirty and shower curtain was very dirty. Floor had hair on it. Room was not clean
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