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6350 Newtown Road, Norfolk, VA 23502 – Show map
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31 properties in Norfolk
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32 verified reviews
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SpringHill Suites Norfolk Virginia Beach's staff speaks: English
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Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not possible).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 32 reviews
Value for money
Show reviews from:
This all-suite hotel is in downtown Norfolk, a 5-minute walk to the Chrysler Museum. Each spacious suite features a full kitchen, free Wi-Fi and a separate sitting area.
Score from 26 reviews Excellent
This Holiday Inn hotel features a stylish restaurant, a lounge bar and a coffee house. It has a free shuttle service to Norfolk International Airport, 3.7 miles away.
Score from 193 reviews Very good
Conveniently located off Interstate 264 and a short drive from area beaches as well as Norfolk International Airport, this all-suite hotel features modern accommodations and a free weekday evening...
Score from 23 reviews Very good
Sun and Sand Hotel is on the boardwalk in Virginia Beach. Free Wi-Fi access is available. Air conditioning and a private bathroom are included in each simply furnished room.
Score from 503 reviews Review score
Queens beds are too small.
I stayed there for a weekend in Va Beach and was very pleased. The room was very nice, clean and quiet. The bed was very comfortable. The bathrrom was clean. The staff was very nice and polite. We had breakfast which was hot and delicious. This hotel was very nice and I am a very picky person and I would have stayed there a week if needed.
The only down size was the price but Im sure it was because it was a holiday weekend. There was nothing else that was wrong.
Overall, I thought the staff at SpringHill Suites was very pleasant and courteous, especially those working the morning buffet, which is usually a thankless job. Unfortunately, I was forced to rate the staff as "Fair" because of my frustrating experience trying to get sheets for my daughter's bed the night of Aug. 23rd. (see my negative comments) I thought the breakfast buffet was good, and appreciated all the extra condiments/toppings, such as spinach and cheese for the eggs, and the brown sugar, cinnamon, pecans, coconut, and dried cranberries for the oatmeal. The buffet staff worked hard to keep the area clean. My only suggestion is that they move the milk cooler out of the corner by the waffle makers. It is difficult to see when the lines get long, and you are forced to cut through both lines in order to get anything from the cooler.
My 9-yr-old daughter was going to sleep on the pull-out bed, but there were no sheets on the bed or in the closet. I called the front desk at 10:25pm to ask that bedding be brought up to our room. We waited 20 minutes - no sheets. I called again, and they said the sheets would be right up. I finally gave up waiting at around 11:00 and went down to the desk personally to get some sheets so my daughter could go to sleep. The front desk clerk said they didn't have sheets, and mumbled something about housekeeping. I told her to let me know where housekeeping was, and that I would get the sheets myself. (more than a little irritated at this point) She barely acknowledged me, and pulled someone aside and asked them to get the sheets. He was very polite and said he would be right up (not so much.) We finally received sheets at 11:23, almost an hour after my first phone call. I'm not sure who was to blame, but the front desk clerk should have followed up after my second phone call to make sure housekeeping brought the sheets up or should have done it herself. At the very least, she should have been apologetic when I was forced to come down to the front desk personally to find out what was going on.
I love it
The Internet was slow,
Most courteous and Friendliest staff who treated us like Family. Very close to shopping/restaurants. Very comfortable beds/clean rooms. Spacious rooms. Short drive to Ocean Front without the Ocean Front expenses. Very Happy, will visit again.
Few guests checked in late hours with noisy kids, but staff was able to keep it under control. Too much chlorine in pool/hot tub.
I truly enjoyed myself at this location. Everyone was so professtional and very friendly. They addressed all of our needs and wants in a timely manner. The front desk clerk named Nina was awesome. She provided such great hospitality services all week long. The maintance/shuttle drivers,Mr. Charles and Mr. Bart were very professional and polite, as well as all the other staff. Mr. Fuller was also great. It's rare to see a manager take his suit jacket off and roll up his sleeves and help the kitchen staff when they are in need of help. I enjoyed the breakfast daily as well as the pool and execrise room. Thanks again Springhill Suite for an awesome week.
The fact that such a wonderful facility was only equipped with ONE VERY slow toaster for all of the guest to use. I pray that this gets corrected shortly.
The rooms were awesome, clean, and nicely decorated. When we needed extra towels they were delivered quickly. I would definitely stay here again!
The only thing that was a little annoying was the clerk at the front desk didn't seem to know what was going on and was not understanding simple check ins or requests. The head of housekeeping was standing at the desk and stepped in to help us out when the desk clerk didn't know what Was going on. When we were asking for advice on things to do, the manager stepped in and was GREAT!
No TV in the bedroom for separate viewing. Other Springhill Suite hotels have in both bedroom & sitting area. It would be nice.
When I arrived even though it was before the standard 3rd check in time, the front desk lady apologized for the room not being ready but after less than a 30 min wait I was on my way to my room. Even the housekeeping staff welcomed me and apologized for the room not being ready as I walked to my room. Room was beautiful and clean. I will definitely be back.
I had a great stay at Springhill Suites Norfolk-Virginia Beach. The room was large and spacious. Beds were comfortable. Staff was very helpful and accommodating. I would definitely recommend this hotel my friends. Breakfast was fantastic. A great variety to choose from.
The pool was murky and green. The hot tub was very dirty and filled with foam (as if someone had put soap in it). Found a pair of men's underwear in the room when I checked in. When I arrived in the room, the door was unlocked (wide open). The water (kitchenette) was running and the clock radio was playing loud music. We entered the room and locked the door. No one from house keeping came by to follow up.
Toilet had urine on it and sink had hair in it. Shower was dirty and shower curtain was very dirty. Floor had hair on it. Room was not clean
Towels were hard to come by. They are a hotel so they need a better supply. That's for the both the room and pool towels.
the look, staff, free breakfast,size of the rooms,decorated
Hotel well kept as were the rooms. Extremely comfortable king size bed! Otto Upper Marlboro
The staff was excellent and hospitable. The room was great and comfy and clean.
I like the front desk staff, the spacious room the pillows. Supply of towels etc. Because there were a few problems with the room the mgr gave me a discount. Cleanliness of the room.
I didn't like how thin the walls are, especially if you have a group of people next door and have to hear them in the middle of the nite. they need to do better at checking the room for possible physical problems like the A/C was not working right, the shower head was following out of the wall in the bath and facing the tile so it was difficult to take a shower.Shower curtain was too large and old. It fell on the floor almost to the middle of the tub, I almost slipped on it a few times. I did not like the way the booking is done, they do not tell you about the 3 different taxes they have to apply at ck out time. No senior discounts.
Reasonable hotel for reasonable price
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