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Newest reviews for Hotel St. Francis - Heritage Hotels and Resorts

  • Jann
    16 August 2014

    atmosphere, decorations, restaurant, and bar were great


  • Marlene
    13 August 2014

    The cleanliness of the facility, the classiness and helpfulness of the staff, the convenience of the location to the "hub" of SF, and the diversity of guests at HSF are all noteworthy.

    The miniscule size of my third-floor room limited my enjoyment of the hotel generally, but other pluses almost made up for this deficit.


  • Jay
    11 August 2014


    very small rooms, not comfortable


  • Robert
    8 August 2014

    Historical features, location, friendliness of the staff (Sean & Kelsey).


  • Kathryn
    8 August 2014

    The beauty of the hotel, wonderful beds, the restaurant is delicious, the bar has the best margarita, and great staff.

    The bathroom was teeny tiny and the shower curtain leaked all over the tiny floor no matter how we tried to fix it.


  • Anonymous
    6 August 2014

    Coffee on the veranda in the morning. Drinks on the veranda in the late afternoon. Proximity to the Plaza, great food and museums was good for walking.

    Noisy, persistent water leak in the shower/tub that was not attended to after mentioning it 3 times to various hotel staff.


  • Anonymous
    5 August 2014

    Loved the location and ambiance of historic hotel in center of town.

    The smaller rooms had minimal space for luggage. Window view into a loud space where garbage trucks did there work. However the worst was probably the shower in a vintage tub, which had two curtains that clung as we each tried to take a basic shower. No ventilation or window to open and there water on floor no matter how we tried to avoid this. May be ok hotel if you choose a larger room with better facilities. But the queen rooms were not pleasant or a good value.


  • Anonymous
    29 July 2014

    Size of room for price. Bed was uncomfortable and air conditioner vent was right next to the bed. We were unable to sleep well.


  • Cynthia
    22 July 2014

    Location ! People very friendly and helpful.

    No coffee in room. No fan in bath.


  • Patricia
    19 July 2014

    Quiet room on 1st floor, lobby and outside sitting area. Location. Validation for parking in city lot across street.

    Would like to have coffee in the lobby in the morning. Would like to have improved lighting for reading in room and in bathroom.


  • Allen
    17 July 2014

    Front porch

    Rooms so small difficult to turn around in. Worst value of any hotel I have ever stayed in


  • W.
    9 July 2014

    Almost everything except the room. liked the patio area.

    Our room # 105. It was very small, no table or bench to open up our luggage, bathroom small with very little space for toiletries, no amenities such as ice bucket & no ice machine found. Only one chair.


  • Anonymous
    6 July 2014

    Beds were comfortable. Location is perfect.

    Minimalist decor is stark and uncomfortable feeling. Rooms are undersized and the bathroom was so tiny that it was necessary to step out of the room to dry yourself. No room service. No in room coffee maker. Hotel understaffed.


  • Karen
    21 June 2014

    Beautiful old historic building, great bar, excellent restaurant with very good service. Comfortable bed.

    The fact that we couldn't stay longer!


  • Loralei
    10 June 2014

    Front veranda, peaceful lobby too, furnishings, decor

    Bathroom hard to step up into for older adult with hip problem


  • Anonymous
    9 June 2014

    The hotel was very close to the plaza, just steps away from shopping, eating & site seeing. Nice out door wine bar, large patio to people watch. Large lobby with fire place, couches & fountain. We enjoyed our stay.

    We had a queen room, very small. The sink was outside of the bathroom across from the bed.


  • Donna
    8 June 2014

    Location and atmosphere.

    Bathroom set up. Lighting for sink was awful. Was not designed by a female! Wi if was very slow


  • James
    6 June 2014

    Great boutique hotel in an excellent location within walking distance to the square, shops and galleries. Pet friendly. Hotel also has an excellent front veranda that is great for people watching and having a cocktail or two.

    Small rooms


  • John
    3 June 2014

    Location to the Square.

    Fitness Room was inadequate. No swimming pool. Private parking lot for hotel but had to pay $11 daily.


  • Anonymous
    28 May 2014

    Staff were nice

    Absolutely everything. All worn - carpet, towels, facilities, chairs, tables, lamps; IT was a dump


  • Nancy
    27 May 2014

    I liked the location and the staff were absolute.

    For the money the room was very small.


  • Claudia
    25 May 2014

    Bar and registration staff

    Bathroom small, little counter space, and poor lighting.


  • Riley
    22 May 2014

    The decor, a calm, serene environment.


  • Isabelle
    18 May 2014

    convenience to Square

    not enough electric outlets in room, no place in bathroom to place cosmetics, etc.


  • Peter
    17 May 2014

    Architecture is fabulous, preservation of historical nature of property is well done.

    If you have a security dept. what were they doing? Guests screaming and running up and down the stairs for exercise 6:00 a.m....hmmmm. No Coffee service in the a.m...really? No Coffee service in rooms. Parking at $11.00 plus tax. Hotel is not really restful, we did not sleep well there, just too noisy. Get rid of all the bums outside and across the street, you are not in San Francisco.


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