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109 West 45th Street, Times Square, New York City, NY 10036, United States of America – Show map
Excellent location – rated 9.6/10! (score from 411 reviews)
Rated by guests after their stay at Hotel St. James.
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411 verified reviews
They speak your language
Hotel St. James's staff speaks: English
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WiFi is available in all areas and is free of charge.
No parking available.
Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Business Center
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years is charged USD 25 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 411 reviews
Value for money
Show reviews from:
Ideally located in Manhattan, 2 blocks from the Empire State Building and half a block from the Herald Square subway station, this historic hotel features uniquely designed accommodations.
Score from 1679 reviews Good
This New York hotel is steps from Times Square. It is 2 blocks from the 49th Street subway station and features a 24-hour gym, daily continental breakfast and rooms with free Wi-Fi.
Score from 1826 reviews Very good
Located close to Rockefeller Center, this Manhattan hotel has free Wi-Fi and rooms equipped with a kitchenette and cable TV. The 49th Street subway station is 1 block away.
Score from 1803 reviews Very good
This Manhattan hotel is within a 5 minute walk of Times Square and the Times Square subway station.
Score from 888 reviews Good
was steps from everything. Rates for that close to times square is great.
Small bedroom No curtains Uncomfortable bed No drinks facilities
Excellent location, was surprised by how nice the room was given the reasonable price. Walking distance to most sites, and subway handy if needed for further places.
We loved the location and the staff was always friendly and helpful
The bed was very hard
Location. Good wifi connection. Helpful staff. Lockers available which cost $5 per 24 hours. Very useful if you have a late flight and want to keep stuff there after you check-out.
No tea or coffee making facilities. Rooms are pretty dark but that's inevitable when you're surrounded by skyscrapers!
Noisy but thats NYork
Staff where great and the location was fab
Beds where fit for the rubbish tip and no hot water
Close the hustle and bustle of the city. Liked the Grey Line Hop on and off bus.
The hotel would not call a Taxi so we could go to the cruise ship and we had to go out side and across the street to flag one down on our own and we had great difficulty to get one. The person on duty to give us instructions on things to see and how to get to the cruise terminal was not very helpful. He did not seem to know what he was doing.
Location was perfect. The staff were friendly, courteous and helpful. Could take bath (not only shower).
Water for bath/shower lukewarm (if not a little too cool). Air temperature was also slightly too cool. Bed mattress was harder than I'm used to. Could have used another rubbish bin (not only in the bathroom).
Staff, free Wi Fi, location
Old, shabby, small room, sparsely furnished with just the bare necessities (bed, chair, desk), no room decorations
The hotel is in a perfect location. Joey, the receptionist is the best asset this hotel could have. Room was spacious. Underground close by
Attitude of the cleaners
Great location, low price, friendly staff, very clean.
Concierge has a horrible attitude. Beds and pillows are not great, but not bad either.
price and location. i was worried after reading some critical reviews after i had already made my reservation so i was very pleasantly surprised
Great location, reception staff very friendly, ready to help at anytime, wifi was fine when needed, rooms clean and comfortable. Definitely be back.
very minor issue was lack of plugs, but we managed
Location was good.
Could not sleep due to extremely LOUD HUMMING NOISE from outside Room. Overall very poor quality for money. Very disappointing Hotel!
The central location is wonderful. There are delis right next door. Very clean.
No parking. Loud A.C.
nothing really. It was somewhat close to Times Sq but there are a lot of others that are closer to choose from like the Novotel, etc. I'd even spend more money to have something decent without the fear of a cockroach jumping out.
Upon check in we were told "THIS IS NOT A 5 STAR HOTEL!!!" in that tone of voice. They lock the single ladies bathroom downstairs. There are PAID lockers to store luggage if you are waiting for your room. REALLY? wow. They have 3 computers where they charge if you use them, not cheap. The hotel is OLD and SMELLY. We booked asking for 2 QUIET rooms, not facing the street. Rm 706 faced the inside brick area and it was SO SMALL. The queen bed wasn't comfortable- it felt uneven with hard and soft spots, carpet was nasty/unclean, noise from A/C which is hanging in the window (our throats were hurting after using it), it was so hot without the A/C on, the hallway and our room had uneven holes beneath the carpet, towels were old and scratchy, the maid has a crumpled envelope on the nightstand asking for tips, the facial soap is a cheap 1.5" bar that will dry your skin out. Two small bottles of shampoo (no conditioner), Our room wasn't cleaned the second day... The other room 405 was a larger room with a queen bed but this room faced the street and was known not to be quiet. DO NOT BUY ANYTHING from the Concierge, especially theater tickets they have a $30 service fee PER tkt and they promise a front center row seat and deliver tkts for the back after you have paid for them. They are dishonest and not to be trusted. We bought our tkts at a trusted place and paid $4.50 for the service fee the tkt was $10 less than what the hotel was trying to charge.
Joey...from Brooklyn.. was fabulous.. all staff very friendly.. but Joey was above and beyond....very cheery,helpful, funny.
Wifi not so good on 10 th floor.....but if that's all you complain about ...
We loved everything. Staff was so friendly. Greeted every time we left or entered, like we were friends. Locker storage. Close to everything. We heard NO other noise. Needed maintenance for something..was done RIGHT AWAY ( clogged toilet from previous guest..nothing was in bowl) beds are firm..not hard..I slept great and I use a soft mattress. I cannot wait until I can go again. Had a few surprise perks..I won't post.. but it made our stay the best! Your even welcome after you check out. I will be there next year..room 714 I hopei
great location, very friendly staff and really enjoyed it. Recommend!
Staff/front desk friendly and helpful.
Hotel a good price as it is in an excellent location. Reception staff are friendly and helpful. Rooms are clean and comfortable. Great deli just next door
There is no fridge in the room.
Room very small, particularly bathroom. Overall very scruffy. Very noisy - no proper glazing. Air conditioning unit extremely noisy and dangerously installed. Lifts poor. Luggage storage in prepay lockers only. Hotel as a whole gives air of requiring major renovation.
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