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109 West 45th Street, Times Square, New York City, NY 10036 – Show map
Excellent location – rated 9.7/10! (score from 406 reviews)
Rated by guests after their stay at Hotel St. James.
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406 verified reviews
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Hotel St. James's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
No parking available.
Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Business Center
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years is charged USD 25 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel St. James accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 406 reviews
Value for money
Show reviews from:
Located close to Rockefeller Center, this Manhattan hotel has free Wi-Fi and rooms equipped with a kitchenette and cable TV. The 49th Street subway station is 1 block away.
Score from 1635 reviews Very good
The Hotel at Times Square is a 3 minute walk from a subway station and 6 minutes from Rockefeller Center. It features a 24-hour gym, bar and rooms with free Wi-Fi.
Score from 2094 reviews Very good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 9264 reviews Review score
In Times Square, this charming Manhattan hotel is a 10-minute walk from Rockefeller Center and is a 3-minute train ride from the Empire State Building.
Score from 2800 reviews Review score
Room very small, particularly bathroom. Overall very scruffy. Very noisy - no proper glazing. Air conditioning unit extremely noisy and dangerously installed. Lifts poor. Luggage storage in prepay lockers only. Hotel as a whole gives air of requiring major renovation.
Location & clean rooms
Hotel room was clean.
The staff weren't very helpful. In the end they honor your requests but make you work for it!
Cozy, easy access both inside and outside. Fast friendly front desk.
Not the cleanest room in New York. Window air conditioning unit very loud and not too effective even though it wasn't a super hot night outside.
I did my research prior to making the booking and knew that the hotel was not five star itself. What was fabulous was the location, the rooms were very generous and Joey the concierge went to great efforts to make sure we were welcome. As a family of five adults travelling together, we thought it was good value for money.
Great Location at Times Sq Helpful staff
Noisy air conditioning No coffee making facilites
Location, location, location!
Coffee downstairs would have been nice.
The location of this hotel is superb. You step out and you are on Times Square and Theatre District. The staff was very very friendly with a smile always and greeting us everytime we walked down the lobby.
the beds were amazing
wifi signal wasnt great, but it was free
I loved that we are in the heart if Times Square. Easy walking to where we wanted to go. The room was small and average but clean. For someone with quick turn around...perfect. I could not spend long stay but for over night or two. Perfect!
Excellent location! Free Wifi that works well in the rooms. Excellent value! Great little cafe next door. Friendly staff.
No ice machine. You can hear the street noise. No extra amenities like coffee in the rooms. But non of that really matters when you have the great location and price.
The Location was wonderful. I came to visit NY not a hotel. The Staff was wonderful. I wanted to stay in an older more nostalgic Hotel and this was the place. My room was clean and the bed was comfortable.
$5 to leave luggage for the day after we had checked out. Wifi was spotty.
Location for theater 2nd floor could use the stairs Wifi worked well on 2nd floor
Room 203 overlooked scaffolding junk--just kept blind down
Location, Location and Location.
I wish there was a mini refrigerator and a microwave. I take insulin injections and it requires refrigeration, also having cold bottle water to drink would have been a plus (do not worry, I can buy my own water) LOL The water pressure when showering was not good. Also, room service was poor, had to call every day after 1-2PM to request room service/towels. Having extra electrical plugs in the walls would have been very helpful but o well.
The location was fantastic & the staff were helpful.
The scaffolding outside took away from the look of the building but this is a minor thing & only mentioned this as I couldnt think of anything else negative.
Location is great and so is the Staff.
Rooms are very small and although pillow cases and towels were clean, some had stains.
The concierge was very rude and the lack of knowledge was unbelievable. Very disappointed with her. They need an ice machine.
Location. Half a block to Times Square and less to Buca di Beppo(best Italian in USA at this group). The room was very big and clean.
Hotel is very old and needs a little TLC. If you arise early expect a delay for hot water but when it comes there is plenty.
outdated hotel, needs to be modern
I got charged a large additional amount on my credit card without been told it would be charged, something i am really annoyed at. The Concierge service is dreadfull, i booked shuttle in advance with hotel, lost about 4 hours with such a bad service, on way back booked shuttle to airport - again got messed around. Not impressed!
Exceptional service from a staff member called Joey - He should be recognised in some way as he was incredibly friendly and helpful in every way.
No coffee making facilities in room - No fridge in room - WiFi impossible in room - Had to go down and sit in the foyer if we wanted to use the WiFi - Not acceptable in todays hospitality market place.
Loved the location of hotel. This was our first time to NY and loved it.
No, not in room time enough - always out and about. Maybe a very noisy air con was the only complaint
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