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When would you like to stay at the Stay.?
Top
Based on
1013
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Michael
Young couple
Graz,
Austria
October 29, 2009
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reasonable sized room and bathroom. good value for the money. very clean and friendly staff. I felt comfortable! As anywhere else in the US: noisy ventilators outside |
9 |
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Sousa
Solo traveller
Sao mamede INfesta,
Portugal
October 29, 2009
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The place is absolute top. 50 meter from Times Square. At night on weekends, the bar gets a city club, full with partys and people, loving animations... The employers are great but Jaqueline is really amazingly helpful. Super! The fact that there are not to much double bed rooms is a limitation. |
8 |
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Natalie
Young couple
BOURNEMOUTH,
United Kingdom
October 28, 2009
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The hotel staff were extremely helpful and efficient. The location is only 50 yards from Times Square, and it is very modern and well equipped. Our small double room was indeed small. However, we were not in it much, so it didn't matter to us. |
7.5 |
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Steven
Group
Romford,
United Kingdom
October 28, 2009
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the location is great, we have stayed at stay before so we knew it was an ideal starting point having stayed at this hotel before we felt that the service had slipped, on one occassion one of our rooms were not serviced. Friday Night was a noisy affair and there were some nosiy guest banging on the doors at 4am, the problem was the hotel has its own bar and club and it gets busy on fridays , a great venue but on this occassion security was a little slack in allowing these guests to roam around making a lot of noise. |
5.5 |
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Anonymous
Young couple
Portugal
October 27, 2009
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The price that I payed for international calls |
7.5 |
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Anonymous
Young couple
Belgium
October 27, 2009
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Good location for a first time in NYC Very busy neighbourhood. |
7.5 |
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Anonymous
Young couple
Australia
October 24, 2009
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The bed was very comfortable!!! Great location and free Internet During our second stay, our room was right above the bar which was open till 4am and we couldn't sleep b/c it was so loud. |
9 |
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Maria
Young couple
Guatemala,
Guatemala
October 23, 2009
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Location and price- Door slaming noise- way way way too dark-- On Sunday, they were short on staff |
6 |
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Janet
Family with older children
SALINAS,
United States of America
October 22, 2009
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location and bar no hot water...bathrooms cold........no tv during the time we were there. maids interupted sleep at 7 am banging doors. no do not disturb signs |
6 |
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Anonymous
Young couple
Ireland
October 21, 2009
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the hotel is beautiful, the bar and lobby are really stylish. The location is amazing, its so close to times square and the 49th st subway. The rooms were cleaned every day even if you sent the housekeeping away in the morning they returned later to change the towels and make the bed which was lovely to come back to. reception staff were really helpful, there are two computers and a printer in a room off the lobby which is free to use. our room (on the 6th floor) had a window that faced another window so you could see right into someone else's room but couldnt see any sky so the room was very dark. Also we couldnt make an international call from the hotel room but were charged like $6 dollars for the privilege of a automated recording telling us we couldnt, which I thought was a bit steep. Also the elevators are soooooo slow, we had to take the stairs a couple of times. |
9.5 |
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Rita
Group
new york,
United States of America
October 20, 2009
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The rooms are tiny and dark |
5.5 |
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Anonymous
Mature couple
Canada
October 20, 2009
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convenient access to local attraction poor front staff check in experience poor explanations and room not restocked |
8.5 |
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Mel
With friends
tustin,
United States of America
October 20, 2009
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The location was great!! It was literally 15 steps to times square and 3 minutes walk to 5th avenue. I loved the modern 'boutique' hotel atmosphere. The staff were courteous The rooms were quite small for comfort but with the price and its location, it is pretty affordable. The bathroom was very very small and you can get the bathroom floor wet easily. The housekeeping staff was annoying and woke us up every 15 minutes to ask if she can clean the room. The elevators were small and during night time the lobby becomes a club lobby because of the very loud music from the establishment's in- house club. |
7.5 |
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Vicky
Young couple
Toronto,
Canada
October 19, 2009
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location, convenience, friendly staff |
8.5 |
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David
Solo traveller
BRUSSELS,
Belgium
October 18, 2009
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The only good thing about this hotel is the location - tyhat is, if you actually want to be virtually on Times Square, and that is something perhaps to wonder about. It's just a factory, in /out. The receptrion is desultory, it doesn't feel in any way welcoming or cosy, the lifts are infuriatingly slow and there are only two of them, the rooms are really cramped (my first room did not even have a single hook on which to hang clothes, let alone a cupboard), the 'design' aspect means lots of black and grey, which means they're gloomy and you can't see anything, the breakfast coffee is just coloured water...the location means you might get flashing lights all through the night from Times Sq. Not value for money at all and one should not be taken in my the pictures of the fancy reception area. |
4 |
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Brandi
Mature couple
Pembroke Pines, FL,
United States of America
October 18, 2009
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The location was excellent. Very short walk to the subway. Located in the middle of the Times Square area. The lobby does have a very happening bar, however it is extremely small. Room was not nearly worth the price. This is considered to be a boutique hotel, there is nothing boutique about it. No amenities of a boutique type hotel, rooms look as if it was a budget hotel. Staff needed to be more knowledgeable about the offerings of the hotel. All the members were not on the same page. The bell hops are more educated then the front desk. |
5 |
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Domhnall
Young couple
Lucan,
Ireland
October 16, 2009
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gorgeous decor, the absolutely perfect location, quiet comfortable room only steps away from times square, the perfect hotel in new york, and very very good rates because it seemed newly opened, there were one or two glitches, on our first night, i pulled the en suite bathroom door closed, and later on at around 3am i tried to open it and it was jammed closed, i gave it a good bit of force and it wasnt budging, when i rang reception they knew immediately what i meant which led me to believe that this was an issue they were very aware of, so surely it should have been either dealt with before guests are allowed to stay or guests should be advised of it, dont close your bathroom door fully from the outside as we're having some problems at the moment, etc |
8.5 |
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Maura
Mature couple
Toronto,
Canada
October 15, 2009
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Location was amazing!! Staff were nice, although sometimes only one available, need to have more staff on at hotel.Staff was nice. Thought there would be more toiletries there as expressed on this site, as there were not a lot, as well it was not L'Occitane as mentioned. |
9 |
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Anonymous
Mature couple
United States of America
October 14, 2009
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Great location. Room is very comfortable and was quiet. Staff helpful. Would stay again. The lighting is incredibly dim, understand it is a decorating/mood choice but felt like you were going into a cave! |
8.5 |
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Janette
With friends
Malmö,
Sweden
October 14, 2009
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The location was excellent! Very nice and clean hotel withcomfortable bed. Negative was that is was extremely noicy outside. It felt like we were sleeping in the middle of Time Square with the windows open even though they were closed. |
7 |
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Carla
Mature couple
groningen,
Netherlands
October 13, 2009
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Close to a lot of attractive sightseeings; in between you can relax at your hotel; you really can do a lot of things in one day and not be exhausted in the busy metropole The room was a little dark; there was no direct sight at the street; it could be a cloudy day or there could be sun; we didn't know when we awoke |
6 |
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Peter
Solo traveller
Liverpool,
United Kingdom
October 13, 2009
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It was ok until they turned the bar and restaurant into a banging nightclub! Noise from when they turned the bar and restaurant into a nightclub! |
5 |
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Elizabeth
Solo traveller
Sawtell,
Australia
October 13, 2009
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Fabulous location. Great facilities and friendly staff. |
9.5 |
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Daniel
Young couple
London,
United Kingdom
October 8, 2009
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The staff were very helpful, rooms cleaned everyday & the location of the hotel was excellent. |
8.5 |
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Subekti
Family with older children
Jakarta,
Indonesia
October 7, 2009
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the location is the best! just a walk away from Father Duffy Sq. & Times Sq., have the lowest price. the room is too small, the bathroom was such a miniature. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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