Stay.

We did not enjoy anything about our night at Stay.

The hotel rooms were too small and the staff was not very knowledgable or friendly. Also, during the night - the A/C broke and the room was unbearable. They attempted to fix it at 3am but the attempt was unsuccessful. In the morning we informed the manager about the broken A/C and he insisted it was our fault for not calling the front desk again or requesting a new room (we were told the hotel was totally full when we checked in). Overall it was a terrible experience - this is not a memory we will look back on fondly in the future.

The staff were very accommodating. There were multiple problems affecting all people staying at the hotel, and they did well to find solutions around the problems.

Their computer system was down the whole time I was there, so I was unable to access the internet on my laptop, and had to wait long periods to access the business centre machines, they were unable to encode keys for the hotel room, and I was unable to charge meals to my room.

excellent position, only 3 steps away from Times Square, impressive design

few light in the bathroom

Close and easy access to subway and buses. Very clos to Time Square and easy access to tourist areas.

Room was comfortable but small.

the interior of the hotel was really cool, it had a city chic feel to it. Bar was really funky.

Saturday night was full of drunken teenagers and the reception area had turned into a bar. We went to have a look at what was going on and had a bottle of water with us and we were stopped by the bouncer who was quite rude and wanted to know what was in the bottle. We explained to him that we were staying at the hotel and he told us to go to bed!!

very central and so perfect for anyone visiting New York City for the first time!

Fantastic location, funky bar downstairs that was open until late and helpful staff.

Location: Right on Time Square, less than a block, it takes like 90 seconds to get there. The staff was also friendly. They will store your luggage after you check and link you with a shuttle or car to the airport. I can't stress enough how good the location of this hotel is.

The rooms are very small, but nice. The rooms are like 8 x 8. It can also be very loud because the bar downstairs turns into a club at night. I would definitly recommend getting an upper level room. I was very peaceful there.

Very cool and trendy architecture/interiour. Very central but no city noise. Cool bar, lounge and restaurant

Thu, Fri, Sat the bar has very loud music until 3am!! You hear it in the room (at least in the second floor). The aircondition is very noisy. Both are not acceptable

The location in Times Square was awesome. Our room was ready early and we were permitted to check in several hours prior to normal time. Public transportation was close by. We went to Yankee Stadium for a game. Two minute walk to subway and a 18 minute ride right to the stadium. Slick decor and a comfortable bed. Nice amenities in the room.

Had read in other reviews that the rooms were small. They are. Large people may find it difficult to move around in the room. But the rooms are smartly arranged and are comfortable. And with so much to do in the city, the room is mostly used for sleeping.

The hotel is very near to Times Square

Elevators were very slow

The location of this hotel is unbeatable - right in the centre of Times Square, and walking distance to the main attractions midtown. The hotel itself is very hip and modern, which suited us just fine. The room wasn't too small, but just right.

A few things let the hotel down: no tea/coffee making facilities, very dim lighting in the room and bathroom, no storage in the bathroom for toiletries and very small elevators. Also, while the Aspen Social Club is a great element of the hotel, it charges a small fortune to have breakfast there.