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Newest reviews for Staybridge Suites - Times Square - New York City

  • Peter
      South Africa
    September 16, 2014

    The hotel was centrally located so one could walk everywhere! The rooms were clean and spacious and the kitchenette was a bonus! Great breakfast fare each day and very friendly staff. We would highly recommend the hotel and would return in a heartbeat.

    Lifts were sometimes slow and there was some congestion in the breakfast room each morning

    9.6

  • Josie
      United Kingdom
    September 16, 2014

    The hotel is clean, the bed comfortable, the breakfast good quality, the social evenings with free food and drink three evenings a week

    Location opposite bus station, not a nice view, the seating at breakfast - there just isn't enough, the air conditioner unit is noisy and at bed height bizarrely, the curtains are therefore uneven, dirty and are sham anyway so there are just blackout curtains

    6.7

  • Remy
      Netherlands
    September 15, 2014

    Beds were excellent. During the week they have Happy hour with free food and drinks. A great idea after wandering the busy streets of NYC. Breakfast was also good. Wifi had excellent connection. Great location and easy access to subway even to JFK is perfect.

    The hall ways can be a bit noisy.

    8.8

  • Lamure
      Suriname
    September 15, 2014

    The personnel at the lobby

    Too small beds

    7.1

  • Priit
      Estonia
    September 14, 2014

    slow elevator.

    7.1

  • Leisha
      Puerto Rico
    September 14, 2014

    The room was so comfortable, a little small but comfortable. Its nice that you have a kitchenette in every room, PERFECT. And the staff was AWESOME. The social was very good and the breakfast, although it could have more variety. Location is perfect, a few minutes walk from everything. 4.5 stars if u ask me!!!

    The elevator was too slow, had to take the stair most of the time. And the area where the Social and breakfast takes place is too small, you had to get there early and get a seat otherwise you had to be standing.

    9.2

  • Anonymous
      South Africa
    September 14, 2014

    Rooms were comfortable and clean Breakfast had good choice of food and standard of food was good

    8.8

  • Anonymous
      United States of America
    September 11, 2014

    The bed The staff The convenience

    The neighborhood

    9.2

  • Robert
      United States of America
    September 10, 2014

    It was comfortable and clean. The staff was very friendly and helpful.

    Noisy a/c, but not a big deal.

    9.6

  • James
      Australia
    September 8, 2014

    Friendliness. Nothing was a problem for the staff

    Breakfast needed more variety and not much seating

    9.2

  • Keva
      Australia
    September 8, 2014

    Close to the threatres, shops and resturants.

    Having to wait for the lift.

    10

  • Jose
      Spain
    September 8, 2014

    Hotel is close to the main attractions, Empire State, Times Square,Broadway,8th Avenue and 9th(interesting restaurants there).

    Lift is quite busy, and you have to wait too long to get it. Laundry room is too busy too.

    9.6

  • Paula
      Israel
    September 8, 2014

    the staff were incredibly kind and helpful - the room had everything i needed, the linens and the bed were so very luxurious, the location was the best - i give it a 10 out of 10

    10

  • Cristina
      United States of America
    September 7, 2014

    1. I liked the buffet breakfast they had. It was not your usual of coffee, fruits and pastries. This buffet breakfast had everything you could think of. 2. This hotel was centrally located - you could walk anywhere from here. 3. The staff was PHENOMENAL - very helpful and pleasant!

    9.6

  • Kerrie
      Australia
    September 7, 2014

    Room comfortable. Laundry excellent . Cooking facilities good.

    The elevators were too slow . At breakfast items were not replenished quickly.

    8.3

  • Anonymous
      United Arab Emirates
    September 6, 2014

    2 blocks to time square and right next to main bus station for people who need to be near bus station ( I did not need this option and did not know that main station next to hotel that make the area very busy )

    Very bad location maybe the worst in time square but after 2 blocks it's getting better, not comfortable bed and pillow, breakfast was not good , housekeeping service is not good and very bad attitude from frant disk person while doing check in.

    3.3

  • Vijai
      United States of America
    September 4, 2014

    I liked the staff, cleanliness, had a small baby landed early before my check in time room was issued immediately on request. Breakfast was awesome, enjoyed happy hour, kitchenette was awesome never expected to be so well arranged. Worth for the money payed.

    10

  • Irini
      Cyprus
    September 2, 2014

    Location, helpful staff, breakfast, airport car service.. highly recommended

    Nothing

    10

  • Connie
      Australia
    August 29, 2014

    Great location for the pier. Accross the road from the Port Authority for food and groceries. Near the Subway and Times Square. Conciege was very informative.

    Short sheeting bed?? Mattress sheet did not fit the bed so we had to re make the bed!! Too many people at breakfast and not enough tables and chairs.. Elevators were so slow in arriving that we had to use the stairs.. Air-con made so much noise we coudn't sleep with it on. Very hot in room with the air-con off,

    7.5

  • Julie
      Australia
    August 29, 2014

    Everything.

    Breakfast was chaotic.

    10

  • Jennifer
      Australia
    August 29, 2014

    Staff, location, kitchen and very comfortable.

    An issue with our account when checking out leaving us without access to our US funds on the travel money card.

    7.9

  • Adam
      Australia
    August 28, 2014

    Location. Staff.

    Room smaller than pictures show. Problems printing documents at bussines centre. Only three elavators, overload at peak times. Had to use stairs

    7.1

  • Mazari
      United States of America
    August 28, 2014

    every thing is good starting from Staff until you gout out from the Hotel, really it was amazing, they provide happy hours, every body feels happy, I hope to come again and book in this wonderful hotel. my regards to all staff there.

    nothing

    10

  • Mohamed
      Egypt
    August 27, 2014

    Excellent location, very clean.

    Room very small, poor value for money, but I believe this is always the case with most Times Square hotels.

    7.5

  • Sarah
      United States of America
    August 27, 2014

    Good location and nice room with mini kitchen. However, we were touring the city all day and the hotel was just a place to sleep.

    Parking - had to park ourselves and would have preferred valet parking (since we had two young kids). Don't do the double decker bus tour. Just take cabs to key locations you want to go too. (Recommendation if you have young kids.)

    7.5

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