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Newest reviews for Staybridge Suites - Times Square - New York City

  • Connie
      Australia
    August 29, 2014

    Great location for the pier. Accross the road from the Port Authority for food and groceries. Near the Subway and Times Square. Conciege was very informative.

    Short sheeting bed?? Mattress sheet did not fit the bed so we had to re make the bed!! Too many people at breakfast and not enough tables and chairs.. Elevators were so slow in arriving that we had to use the stairs.. Air-con made so much noise we coudn't sleep with it on. Very hot in room with the air-con off,

    7.5

  • Julie
      Australia
    August 29, 2014

    Everything.

    Breakfast was chaotic.

    10

  • Jennifer
      Australia
    August 29, 2014

    Staff, location, kitchen and very comfortable.

    An issue with our account when checking out leaving us without access to our US funds on the travel money card.

    7.9

  • Adam
      Australia
    August 28, 2014

    Location. Staff.

    Room smaller than pictures show. Problems printing documents at bussines centre. Only three elavators, overload at peak times. Had to use stairs

    7.1

  • Mazari
      United States of America
    August 28, 2014

    every thing is good starting from Staff until you gout out from the Hotel, really it was amazing, they provide happy hours, every body feels happy, I hope to come again and book in this wonderful hotel. my regards to all staff there.

    nothing

    10

  • Mohamed
      Egypt
    August 27, 2014

    Excellent location, very clean.

    Room very small, poor value for money, but I believe this is always the case with most Times Square hotels.

    7.5

  • Sarah
      United States of America
    August 27, 2014

    Good location and nice room with mini kitchen. However, we were touring the city all day and the hotel was just a place to sleep.

    Parking - had to park ourselves and would have preferred valet parking (since we had two young kids). Don't do the double decker bus tour. Just take cabs to key locations you want to go too. (Recommendation if you have young kids.)

    7.5

  • Mia
      United States of America
    August 26, 2014

    It was 1 block away from everything but not so close that the late nights were disturbing while resting Very updated...great makeup mirror in bathroom Front desk was very nice which is the COMPLETE opposite of the rest of NYC

    I hated the slow speed of the elevator. I didn't like that they didn't have some sort of shipping/packing options for guest. The post office across the street didn't sell boxes. Even offering large boxes and tape to sell in the hotel would have been great. I was not pleased with that considering the location (shopping) and the cost of the stay

    9.5

  • David
      South Africa
    August 26, 2014

    Complimentary breakfast, location and friendly staff. It is one of the few hotels which serves breakfast which is much needed when travelling with kids. Location is excellent as it is 2 blocks away the busy central Times Square and with easy access to taxis, buses and trains.

    Breakfast can be crowded due to the small space but the quality of the food makes up.

    9.6

  • Anonymous
      United States of America
    August 23, 2014

    We got a great value on this hotel. Terrific location and comfortable hotel. We wanted to book again for another stay but it was 3x as costly so sadly we can't afford to stay again. Loved it.

    10

  • Loretta
      Nigeria
    August 22, 2014

    Breakfast was monotonous.

    7.5

  • Michael
      United Kingdom
    August 21, 2014

    Location Room facilities

    Breakfast was awful Next to Parole office and Blue movie shop Lifts were terrible

    5.8

  • Anonymous
      United States of America
    August 21, 2014

    Friendly, helpful staff. Nice, clean rooms.

    Extremely slow elevators. Waited 20 minutes for elevator and was late to a meeting as a result.

    8.8

  • Mohammad
      Bangladesh
    August 21, 2014

    Nice hotel, very near to the Time Square. Restaurants are also available nearby with all different cuisines. We have enjoyed staying in STAYBRIDGE.

    Hotel has no swimming pool and hotel bathroom does not have any bathtub.

    7.5

  • Christopher
      Australia
    August 19, 2014

    The staff were lovely, room was fine, clean and well kept with a comfortable bed.

    Hadn't realised it was so close (across road) from the Port Authority Bus Terminal (our fault I guess for not checking well enough).

    7.5

  • Paul
      United Kingdom
    August 18, 2014

    satisfactory.

    The elevator service was poor at peak times like breakfast, or when people were checking out. More elevators are required, and at least one large elevator for luggage trolleys.

    6.7

  • Joe
      United Kingdom
    August 17, 2014

    Location, value, staff, room facilities, free wifi throughout.

    Elevators are very slow, buffet breakfast a bit chaotic with insufficient space & seating for the number of guests. Windows in rooms don't provide much sound insulation.

    8.8

  • Liza
      Australia
    August 16, 2014

    Great location, subway a few doors down and Times Square very close - perfect location and felt safe walking everywhere. Breakfast included with good choice of food. Well appointed kitchenette.

    Not much we didn't like!

    10

  • Linda
      United States of America
    August 16, 2014

    The free breakfast. The social time and snacks during dinner hour.

    Wi-fi signal poor to none most of the time in our room. We lacked for seats to sit and eat in our room.

    8.8

  • Agnes
      United States of America
    August 16, 2014

    I liked the friendliness and helpfulness shown by Jaime as soon as you come in the door. I loved the cleanliness and all that was offered in the room, kitchenette, bathroom, etc. The concierge was extremely helpful as well when trying to figure out how to spend your time in new york.

    I didn't like having to wait 4 hours before my room was ready. I arrived by 12:00 pm.

    9.6

  • Naomi
      United Kingdom
    August 15, 2014

    Love this hotel, great location and the concierge were amazing many thank to Cari who helped us. I would definitely stay again.

    Sometimes breakfast was a bit busy but overall nothing to complain about

    10

  • Charles
      United States of America
    August 13, 2014

    everything else good

    the shower is a bit small, elevator slow waited for a while, one time had to walk down 12 floors never came

    8.3

  • Kylie
      Australia
    August 13, 2014

    Really great value. Loved staying here. Would definitely come back and recommend. Loved the suite room, complimentary Wi-Fi and complimentary breakfast too was excellent. Great laundry facility too.

    2 of the dryers weren't working in the laundry room at the time so had to wait 1/2 hour to use.

    10

  • Anonymous
      United States of America
    August 12, 2014

    Kitchenette Nice Bathrooms Comfortable Bed Location Staff

    Elevators are slow Breakfast is large but mediocre tasting.

    10

  • Mark
      United States of America
    August 12, 2014

    Location. Close enough to see Time Square far enough away from the noise.

    Nothing really. Can't believe people complain about a free breakfast. We arrived early 9 am they checked our bags and told us to enjoy the breakfast.

    8.3

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