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Sterling Inn and Suites at Reliant and Medical Center Houston
2500 South Loop West Freeway, Houston, TX 77054 – Show map
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6 Reasons to Choose Sterling Inn and Suites at Reliant and Medical Center Houston
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202 verified reviews
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Sterling Inn and Suites at Reliant and Medical Center Houston's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Sterling Inn and Suites at Reliant and Medical Center Houston accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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You must show a valid photo ID and credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must provide a proof of medical care at check-in to qualify for the medical rate.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 202 reviews
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THE ONLY THING I REALLY LIKED ABOUT THIS PLACE WAS THE PRICE AND THE LOCATION. WE WERE IN TOWN FOR THE HOUSTON TEXANS GAME AND WE COULD WALK TO THE STADIUM.
Rooms were large and clean. Nice that they had a fridge in the room. Everything worked. We were there for the Reliant World Series of Dog Shows (had no dogs in the room) and the location and price were perfect.
Everything what they tell before ordering is true
1. Not coffee maker in room 2. Will be more better with breakfast and pool
This hotel was dirty, front desk person was rude. She gave me a key card for the room and saiid to let her know if it didn't work. Of course, it did not. She came with a master key to let us in and said the lock was broken and the only way to access the room was for her to come and open it for us! It was a terrible experience and I would never go back regardless of how tired we are. I believe they had bedbugs as well.
The room and the big beds we had in the room that had two beds in it we slept verry good in the beds we had and everything that was in the room.
always clean always ready to help you
pillows on a King bed should be at least 3 or 4 not 2.
Even though I do not know much about the whole environment because, I came from Sacramento, however, I loved the room and ammenities. Service was great
Just would like for each of the guest to have a breakfast bag...it was two of us and the bad only had items for one person
The door needs to be fix and there was no hairdryer in the room.
Convenient to NRG Stadium and easy to get to and from our destination. Refrigerator with freezer.
Breakfast on the go only one for per room. We were 2 guests in a room.Bedspread very worn had stains and cigarette wholes. Sheets very worn as well and stained. Pillows were badly stained. Carpet very dirty. Room had misty odder. Bathroom floor very sticky. Commode not cleaned nor sink. Shower was fairly new. I cleaned it just as well. We to room on the 1st night stay & room not cleaned and it was 7:30pm. 2nd night key did not work and been expired per clerks statement. No Wifi. No TV guide to know where to select a good show or movie.
As soon as I arrived the front desk lady was very helpful n courteous! Room very clean! Staff very friendly and nice towards my little one as well!
Couldn't figure out wifi connections but didn't contact the front desk so mostly my fault.
We liked everything about the inn but it was very cheap.
Close to NRG center.
The staff didn't take Dow our auto information for each room. So when a car alarm went off ALL NIGHT long, the staff didn't have a clue as to what room the car belonged to with the alarm going off. Also, the towels were thin as paper, very poor quality.
This place is clean and staff is ready to help with whatever you need. We look forward to returning and staying here again.
Prefer big fluffy pillows but I can bring my own pillow. Wish it had a shuttle service to the hospitals.
The location and clean rooms
Quiet, great location, friendly staff
WiFi had weak signal, but was ok.
We stay at Sterling Inn every time we come to Houston. The staff is incredibly friendly and helpful, the rooms are always very clean, and they are very comfortable. The ceilings even have clouds painted on them. It is very close to many cool neighborhoods in Houston, and is very close to many hospitals, making it an ideal place to stay if you are medical business to attend to. It is right off of 610, but you don't hear the highway and it is not noisy at all.
The room was spacious. The bed was very comfortable.
Nothing at all.
location and value
limited parking spaces and noisy ac unit
normal room ok good location
no good coffe or bagel breakfast staff are rude and no helpful
No sit down breakfast available.
Services, theolock on the door was brock before we got there, and when I notify them, they where aware of it but did not fix it on our entire stay. They really don'tgive enough towel and much more. No breakfast in the morning as they state it.
Great stay with value in mind! Staff is very friendly and rooms are always clean! I've been staying here for when I go to the medical center for treatments.
Need to replace the old linens
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