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458 West 141st Street, Harlem, New York City, NY 10031, United States of America – Show map
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70 verified reviews
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Sugar Hill Suites's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not possible).
Non-smoking Rooms, Family Rooms, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One older child or adult is charged USD 75 per night in an extra bed.
One child under 3 years is charged USD 20 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 70 reviews
Value for money
Show reviews from:
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Just 9 miles from the Bronx Zoo, this Yonkers hotel is a 30 minute train ride from Manhattan. Guests can enjoy on-site dining at Venue Lounge and free Wi-Fi is available.
Score from 70 reviews Good
Room was big
Water either burned you or froze you. Light over bathroom sink didn't work. No extra linen.
Master bed was excellent
Bathroom/ shower, WiFi didn't work.
the neighborhood feel of property, you could really feel the historic vibe of the area.
this is not a complaint as much as a observation about the property. The heat was less than comfortable. the kitchen and the bathroom were never able to warm up.
The lady is helpful
everything is disgusting. Rooms are ugly and old, TV broken, bed covered and billows looks very old and used, WC is very old and looks very dirty, no soup, no champo. as if you are staying in room at 19th century. Room rate shouldn't exceed $20 per night if we need to get the real value of this place. besides, been told that area is not safe.
Very quiet. Owner/staff very courteous. LARGE BR 12' ceilings. Old restored brownstone. I stayed only one night and wished it had been longer (was on family biz). HIGHLY RECOMMENDED for a couple (w/1-2-3 children?) for a week plus of sightseeing in and around NYC!
Small thing...wished there were utensils in the kitchen. Not a big wow.
Loved the decor of the rooms; very tasteful and consistent with the style of the building. The in-house manager is delightful -- very efficient, friendly, and attentive to my every wish. Will definitely return.
Wifi is not reliable - connection drops very frequently, router has to be reset often and speed is too slow. Need to upgrade so that it is consistently reliable and fast in all the rooms.
For Oct of course it was quiet, the room was comfortable, staff was nice.
Price was a bit high for October, $860.00 for 4 nites was a bit much for me.
price is ok
it is not hotel. it is an apartment
queit big room and bed，good design
bad room service，there is no front desk only a room sometimes the door is closed！The employees are nice but lack of professionalism
the room was big, decor was nice
this place has no lift, nearest subway station is quite a walk, and the worst part is that the wi-fi doesnt work!
it wasn't modern and everything looks used and the walls in the deep is the better like you needed some more renovation
Location is nice (altough it is Haarlem), it is an old building with squeeky stairs but it has a lot of charm. Apartments are really cool, like you stepped into 19th century.
There is no any sign on streetside, not even on a doorbell. So when you arrive you can't be sure that you are in the right place. There were some stains on a bedclothes.
Staff very friendly, helpful, even at all hours
Had some trouble with the internet connection
King size bed
No check in desk. Felt like the girl that checked us in got up from the couch in her lounge room to give us our keys. No toilet paper or bath mat. Couldn't work the TV. Looked like the rooms renovations were not completed or done by amateurs. Would not recommend this establishment to anyone!!!
Great location and a good value for the money. The staff was very helpful and accessible.
Cable selections and the wifi was minimal.
It was awful! The toilet was broken. the toilet seat was broken. The shower curtain rod was disconnected from the wall and hanging from a wire in the ceiling. There were old coffee grounds in the coffee maker with mold growing on them. We were being charged $265/night when the current advertised rate was $114/night. I called the owner after our first night there and asked him to fix all these things and told him the room was not worth $265/night in that condition and that I would be glad to pay him his advertised rate. He yelled at me over the phone, "GET OUT OF MY HOTEL!" He yelled this 2 times and I said OK and hung up and we left. I think Booking.com should remove Sugar Hill Suites from their inventory. I certainly have no faith in Booking.com based on this experience. Don't stay at Sugar Hill Suites!
The bedroom was spacious and it's fairly close to public transportation.
No house number or sign so hard to find. No reception, woman who helped me was lying on a couch, and wasn't friendly. This is a tall house with what appeared to be some open rooms in a residential building. Kitchen and bathroom were so small they were almost unusable. Everything in the kitchen was unplugged. Hallways were incredibly noisy. Small children were running around screaming until bedtime. Tenants/residents on higher floors were in hallway and stairs all night laughing, talking, cursing until 4am. It was incredibly uncomfortable and difficult to sleep.
Beautiful brownstone in a quiet neighborhood.
I'm a New Yorker and needed a one night stay while my apartment was getting work done. The photos of the place was charming and they stated they were pet-friendly, so I booked it. Truly horrible experience. When I got there, the guy who answered the door (didn't introduce himself) told me that dogs weren't allowed. When I told him that I booked the place because it was pet friendly, he had no idea what I was talking about. We get to the room and he can't get the key to work in the lock. The bedroom had white walls, a white four poster and blue bedding. Looked gorgeous. However, it was filthy. When my small dog went under the bed, then popped out,she was covered in dust. There were exposed wires hanging from the ceiling, paint had chipped off the walls. I found hair in the bathtub. Speaking of bathtubs, there wasn't a stopper so you could take a bath. The room was freezing. the hot water didn't come on until after 8 pm. The TV had a big crack in it. The bathroom had mold and when I flushed the toilet, it wouldn't stop running. When I spoke to someone the next morning, she argued with me about it. I was told in the listing that there was free wifi, which I needed for work. The guy who let me in gave me the wrong password and no one ever came up and introduced themselves to me, and there wasn't a code written down anywhere in the room. The next morning, I went out early to walk the dog and get a cup of coffee. I opted NOT to use the coffee maker in the room because it was filthy. I ran water through it 3 times and it didn't help. I come back to my room. Someone had been in there and made the bed. What scared me about that, was the fact that they had a guest in there and instead of stripping the bed and replacing the bed linens, they just made the bed. Now I understand why the bed linens felt dusty. Did I mention that I found hair in the tub? Also, was socked with an extra $50 fee for my dog.
The set up, the bed, I loved the vintage look to the room. Easy to find. No bed bugs.
Bathroom lights were out No heat my husband and I were freezing I didnt recieve breakfast the next day. I thought sugar hill was a bed and breakfast hotel?
I like how it felt have your own space and not just your avange same looking hotel/motel rooms.
I enjoyed staying here. The hostess were nice and very helpful. In general the room was convenient. The bed was comfy. I'd recommend it.
Noisy stairs, thin walls, very small bathroom and the visability of the place.
Bed was big and comfortable. Room itself was large. Approximately 30 mins to Times Square.
Everything else. From the beginning, we show up and the only person we see or talk to for the first 3 days was the housekeeper whose only words of english she knew were "I don't know." There is no free parking available as advertised. Parking ended up costing us $70. There is no Wi-Fi. Well, I was able to hook into Wi-Fi but there was "no internet connection." Breakfast was never made available. When I mentioned all of this to the caretaker (who I finally met) on day 3, I was told that breakfast was served everyday 8am-10am which is a flat lie. Everyday we left between those hours and not only was breakfast not available, no one was available. When I did mention my concerns to the caretaker I was dismissed. She was completely apathetic. Many have said that the decor and building is charming or victorian. Personally it reminded me of my grandma's house. A little cluttered and completely outdated. The bathroom is so small I could've literally sat on the toilet and turned on the shower. When you do turn on the shower you have two choices: freezing cold or hot enough to boil tea. The door to the bathroom is a floor to ceiling window so everyone can see you while you do your business. I literally had to beg for more toilet paper and coffee for the coffee pot. The room itself is drafty and cold. There is a plug in radiator heating unit in the room with the ground plug removed from the unit. It was plugged into an extension cord which was plugged into a Mickey Mouse'd wall outlet. Half the light switches do nothing. There is no smoke detector. The wall radiator for 2 hours every night (right around 11pm or mindnight) sounded like someone was hitting it with a baseball bat making a loud clang every 1-2 minutes. The alarm clock in the room is worthless. You can't even set the time on it, much less the alarm, due to the broken buttons on it.
No water, kitchen outside of suite. No cutlery, no linen. Not enough beds for amount of people booked for. $2700 wasted, we stayed about 1 hour and then went somewhere else. Exposed wires, smoke detector missing, clear glass outer door so everyone can see you using toilet. Do not stay here, you will waste your money.
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