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Newest reviews for Hampton Inn & Suites Chapel Hill/Carrboro

  • Anonymous
    23 August 2014

    This place is just fine. Most rooms do not have refrigerators which I find really odd since, to me, that's a basic requirement. Be warned that if booking a standard King via and at time of check-in they are sold out, management puts you in a room which was (excluding the bath an hallway) approximately 120 sf with a king bed crammed in it. Their reason? It is their "last sold" room which makes no sense since I a) arrived shortly after check-in started at 3pm and b) reserved it over 7 months in advance. I believe there is one of these very small rooms on each floor; this room should be a storage closet or an extension of the corner room it is next to... not a solo room. I kindly requested a room switch, but the front desk refused due to the hotel being sold out. Unfortunately, I was staying there for 5 nights -- you'd think that they'd take this into consideration along with my Gold Hhonors status as well, but no. Upon returning to the hotel late that night, I spoke with the woman working overnight at the front desk and she was kind enough to advise the best way to get my room switched the next day. Fortunately, this worked. This staff member is the one element of my stay that I'd give 5 stars to. The rest of it was 3 or less.


  • Leslie
    22 August 2014

    Room quality and comfort was excellent. Staff was friendly. Breakfast was pretty good, but not amazing.

    This hotel is very difficult to find because it's not visible from the street, and there is no Hampton Inns sign. There are only two small plastic signs on the sidewalk to indicate where to turn in to the driveway, which I did not see until after I drove around for 15 minutes, checking the map a few times to find it. When I left, I had to wait for 1 hour for the rental car pickup to find me. There is a $5 fee per night for parking in the adjacent parking garage. This is a college town, with a premium on parking at certain times of the year, but there should be some dedicated free hotel parking.


  • Marianne
    7 August 2014

    Great location, near UNC and restaurants. The staff was helpful and friendly.


  • Anonymous
    22 July 2014

    Architecture & decor of bldg. and lobby.

    Shower head was WAY too high, so we couldn't adjust it Hallway was uncomfortably hot.


  • Anonymous
    17 July 2014

    The rooms were quiet and comfortable. The location was very close to the campus, within walking distance. The staff was courteous. The lobby had an interactive map to help us find our destination.

    The signage was so minimal, I drove past 3 times before I found it. I was already charged the room rate, but still was charged an additional parking fee.


  • Stephany
    8 July 2014

    Awesome complimentary breakfast, Super nice staff, huge rooms, very clean, suite had an extra sink by fridge and microwave, nice pool and patio...kid friendly! Good restaurant with outside seating attached...we sat outside late nite while the kids slept in their stroller! :)

    Parking garage was not attached to building and was a bit inconvenient...but well worth it. We will Def be back!


  • Gregg
    4 July 2014

    The king suite was lovely. We enjoyed it so much

    Pool is too small and the walls need cleaned


  • Elizabeth
    26 June 2014

    Breakfast in the morning.

    Check in was slow as only one person was working the front desk.


  • James
    21 June 2014

    free WilFi in room. Good mattress. Nice breakfast. 24 hr. snack/drink commissary.

    no morning paper, no fridge


  • Anonymous
    18 June 2014

    The air conditioner was so noisy I didn't sleep much the first night. They replaced the unit and it was quiet for the next night, and then got progressively louder. On my last night there I had to turn it off in order to be able to sleep. Woke up with flea bites on the second morning.


  • Ariana
    25 May 2014

    Even though there were some complications with the reservation they were super polite and helpful in sorting it out.


  • Gregory
    1 April 2014

    Great hotel. Thanks for the excellence. Thanks. Greg Lazzaroni Maryland


  • Jean
    30 March 2014

    The breakfast was Amon the best for a chain hotel.

    The ridiculously small signs on the main road. Couldn't find the place the first time on the dark. The $5 parking charge in the adjacent ramp which was empty save for hotel cars which were required to park on top levels.


  • Mary
    12 March 2014

    It was very upscale, great breakfast. Great service. Perfect location. The price was fabulous.


  • Toni
    7 February 2014

    The decor is beautiful. The staff is knowledgeable, polite, helpful. The room was well appointed including comfortable beds, pillows, linens, a GREAT shower. The breakfast buffet and the staff tending to it were excellent.


  • Anonymous
    4 February 2014

    Well kept, comfortable - we usually stay at B&Bs, but this Hampton Inn was a nice substitute. Will consider Hampton Inn again.


  • Jeanette
    2 February 2014

    I stayed there for 5 nights - it was great.


  • Michael
    22 January 2014

    Everything was great. Thank you.



  • Anonymous
    18 November 2013

    Very attractive and tasteful decor; front desk staff super friendly and helpful; quiet room; all necessary amenities.

    Really confusing room numbering and layout on 5th floor; had to roam around to find my room, which wasn't next to any rooms with similar numbers.


  • Anonymous
    13 November 2013

    Clean room


  • Ronald
    7 November 2013

    Everything with the exception of the inconvenience of the parking.

    Parking on 4th floor and then take the garage elevator down and then walk into hotel and take hotel elevator to our room on the 4th floor. A minor inconvenience considering how nice the hotel was.


  • Tamim
    6 November 2013

    The breakfast & the staff who served it

    The size of the room, and having to pay for parking


  • Anonymous
    23 October 2013

    Location to shops and dining. Decent breakfast.

    Housekeeping was very noisy after check-in cleaning the rooms near mine. Dirty towels. Parking in the garage adjacent to the hotel seemed cumbersome and creepy. The air temp in the room was either very cold or hot. Not a good hotel for resting.


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