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3920 Arrow Drive, Raleigh, NC 27612, United States of America – Show map
Excellent location – rated 9.2/10! (score from 41 reviews)
Rated by guests after their stay at Hampton Inn & Suites Crabtree.
|Queen Room with Two Queen Beds - Non-Smoking|
|Queen Room with Two Queen Beds - Disability Access/Non-Smoking|
|King Room - Disability Access/Non-Smoking|
|King Room - Non-Smoking|
|King Studio - Non-Smoking|
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41 verified reviews
They speak your language
Hampton Inn & Suites Crabtree's staff speaks: English
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Outdoor Pool (seasonal)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Baggage Storage, Laundry, Business Center, Fax/Photocopying
Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 41 reviews
Value for money
Show reviews from:
Located just off Interstate 440, this hotel is an 8 minute drive from downtown Raleigh. It serves a continental breakfast every morning and features an outdoor pool and free Wi-Fi access.
Score from 227 reviews Good
Near I-540, and offering easy access to surrounding area attractions, this hotel features state-of-the-art amenities, along with free shuttle service to Raleigh-Durham International Airport and nearby...
Score from 23 reviews Wonderful
Situated in the heart of Raleigh, directly across from the Crabtree Valley Mall, this all-suite hotel features modern amenities, including in-room microwaves and mini-refrigerators and is near popular...
Score from 68 reviews Wonderful
This hotel is next to Crabtree Valley Mall in Raleigh, North Carolina. It offers free coffee in the lobby and free Wi-Fi. An outdoor pool with whirlpool and a fitness center are available.
Score from 35 reviews Excellent
My first room was spotless - except that there were spider webs in the corner of the room. I'm arachnophobic so I asked the staff to send someone from housekeeping, and they kindly just switched my room. They also went above and beyond to ensure they compensated me for the negative experience. I was completely satisfied with them, and I highly recommend this hotel! I would prefer them to be a tad cheaper to stay underbudget with my company on 3 night stays.
The facilities are beautiful, super clean and very comfortable. The staff was both professional and friendly; knowledgeable and helpful with suggestions for dining, giving directions to where we needed to go, and in providing transportation to local businesses.
The breakfast, while having lots of options, was overcooked. However, there was something for everyone, and the poor girl trying to keep up with demand, was friendly and upbeat despite the clambering of people.
We had a very nice time. Staff was friendly and helpful. Room was clean, and comfortable.
Other hotel chains we stayed in on this trip offered a fridge and microwave. Which we like for helping to feed our kids during an evening. This one did not.
Clean and warm attention
Staff our very friendly. Facility is clean. Quiet. My 2 boys enjoyed the pool.
well appointed, comfortable room
smallest plastic utensils in breakfast room something a little more substantial, please
The swimming pool was too shallow. A 6' dept would be gret
The place was clean, with a fresh, contemporary feel. Amazing breakfast. Nice indoor pool. Awesome deck. Very pleasant, helpful staff.
The door to our room stuck and we had to try several times to enter each time the door was used. We also had to have our key cards reactivated 3 times.
Mattress, pool, complimentary coffee service in lobby, cleanliness, location.
Lack of towels for pool use, pool hogs. Pool hogs are hotel guests who invite 10-12 non-guest friends to swim. This happened the last time I stayed. A guest kept opening the pool entrance for at least 10 rowdy others. We, paying guests, were forced out of the pool.
My room, the junior executive suite. It was comfortable with plenty of towels.
I requested a room with a bathtub, but got one with a shower. Also, it was hard to achieve a moderate and therefore, comfortable temperature. The thermostat would only produce heat at 80 degreds.
The room is spacious, clean, and breakfast is good, hotel location is close to Crabtree Mall, McDonald and the parking area has enough lots. There is a shuttle to take you to the Mall or to other closeby plaza where there are Ross, Marshell's and others i recommended it and i will visit it again if i get the chance
The hot water doesn't came quick enough out from the basin tap or the shower, you have to wait about 2 to 3 minutes until it comes out and when it arrives then it won't be that hot especially if you want to shave I didn't like the idea that the housekeepers with big trolleys coming up or down with me in the same guest lift either there should be a dedicated service lift or housekeepers with the trolleys shouldn't use the lift when they see guests inside it One housekeeper doesn't speak good English and his hair is yellow highlighted complained to me that the laundry is out order or there is problem in the laundry when i asked him why he didn't bring clean floor towel
Brand new, so everything was clean and looked great. Good breakfast and comfortable bedding.
Temperature control was hard to manage.
The room was spacious, clean and very comfortable. The staff (especially Arienne) went out of their way to give us directions to the places of interest and we were pleasantly pleased with the variety of healthy and fresh items on the breakfast bar. Excellent facility!
The entrance to the hotel off the highway can be a little confusing, but once you get the hang of it, it is easy.
very clean well equipped rooms, good facilities and fast broadband, nice spacious quiet bedrooms, handy location for both RTP and town well served by local food delivery
lack of proper dining (but there is in room facilities) for breakfast
The breakfast was great. The room was very nice.
The room was extremely nice but smelled of cigarette smoke. I told the nice woman about it when we checked out and she gave me a Barnes & noble gift card which was thoughtful but unnecessary. I would of rather someone had gone to check the smell in the room because when I mentioned it to her she looked at me in disbelief. Secondly, the view was horrible and kept me up because the huge spotlight shown into the window inpite of the draperies being closed.
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