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1020 Buck Jones Road, Cary, NC 27606, United States of America – Show map
This property is proudly managed by Wyndham Hotel Group, the largest Hotel Company in the world with over 7,200 properties worldwide! These are all in the family of Wyndham Rewards, so sign-up today and begin earning points and miles all across the globe!
Hawthorn Suites by Wyndham-Raleigh takes special requests! Add in the next step – get instant confirmation when you book.
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52 verified reviews
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Hawthorn Suites by Wyndham-Raleigh's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 52 reviews
Value for money
Show reviews from:
This Raleigh, North Carolina hotel is located off Interstate 40 Exit 290 just 3.5 miles from North Carolina State University West Campus. Features include a hot breakfast, outdoor pool, and free...
Score from 68 reviews Exceptional
Surrounded by area attractions and major corporations, including Crabtree Valley Mall, this Raleigh hotel features many modern facilities as well as spacious 1 and 2-bedroom suites complete with...
Score from 38 reviews Wonderful
The accommodations at this North Hills hotel feature a 20’’ flat-screen TV behind the bathroom mirror. Other state-of-the-art amenities are iPod dock stations, 37’’ LCD TVs and plug-in technology.
Score from 20 reviews Excellent
Located just off Interstate 40, this hotel is 2.7 miles from the RBC Center. It serves a hot buffet breakfast every morning and features a modern fitness center that overlooks an outdoor pool.
Score from 30 reviews Exceptional
The staff was very friendly and accommodating. The location was in an interesting area that was quiet and wooded but very close to shopping, restaurants, but a quick drive to 2 beautiful parks. We will definitely stay here again
Did not care for the young man @ the front desk who checked us in. He was rude and passive aggressive on two occasions. I think his name was Jonathan.
I liked the proximity to the Dorton Area. We were in town for a Regional Robotics Competition. The staff for the most part was very friendly and helpful.
The staff were all very friendly, courteous and helpful. The hotel was clean, and the coffee and breakfast were good. The exercise room is well equipped for a hotel of this size.
Nice to have a kitchenette handy.
Not the fault of the hotel, but there were a couple of overly friendly men in the lobby who followed me into the elevator and asked for my room number (Single woman traveling alone). The desk clerk was terrific about giving me a new room on a different floor and checking to see that I was ok. Also, minor quibble, only non-dairy creamer for the coffee.
Relative to other suites hotels I found the facility to be first rate--clean, spacious, all-cotton sheets, well-equipped kitchen, courteous staff, real bacon at breakfast! Good location, plenty of parking and excellent wifi.
I liked: _ the location is good and is closed to some of the main shopping distinations - Staff very helpful - Gym + Laundary machines. - the kitchnate and the large refrigerator were great advantage. - very stable wifi connection - I was able to shop online and get my staff to my room several times without extra charges and safely. - Staff are proactive they solve a problem before you tell them about it.
extremely helpful staff, great room. Best of all hey great deal cheaper sand most in the area perfect 4 the soccer traveler.
Bed was to close to wall
hard to find price was transmitted incorrectly to hotel from booking.com (but the hotel honored the cost as shown on printed copy of my booking email)
Clean, comfortable, friendly & helpful staff, roomy
Barking dog few doors down
Would stay there again
one side of bed slept good other side squeaked. young girl on sat. breakfast did not do her job. stood by door with arms folded watching tv and did not re stock any thing or wipe a table from 8:30 am till 9:am. i booked on booking.com room with queen bed and sofa bed. first room was just a queen bed. told them that won't do for 3 people, that i made sure i was going to get what i booked with booking.com. they also tried to charge me another $20 a nite. but i had my booking.com paper with me.
location, breakfast during week,handicap bathroom,good parking large room and 2 tv's. nice staff except sat. morn breakfast attendant.
When I initially arrived the front desk guy Charles was not friendly at all and he was very short. Not attentive and when speaking to an older guest he was short with her when all she asked was could her room be cleaned. She was there for a wedding and had been there a day or so and he was very short and nasty with her in telling her no she couldn't get it cleaned. My other issue was the bed. It was very hard, I'm used to sleeping on a softer bed but have slept on firm beds before. And the location was hard to find, it took my riding past the turn 3 or 4 times before I finally called someone to find out where it was.
For the most part the facilities were nice. The room was nicer than a lot of upscale hotels I've been to. The room was spacious and roomy. Full kitchen and refrigerator with dishes if you need them. Great surprise.
Close to a commercial area but in a isolated corner.
Price and facilities
Nothing everything was excellent
The Staff was so nice an friendly. Loved the outside grill. Grilled every night. Beds were fabulous. Do not have a bad thing to say about this place. Stayed 3 was
A little hard to find at first because it is not visible from the main road.
Free breakfast, very reasonable rates, kitchenette in room. Traffic noise was muted due to location down the hill.
I wish they had a king size bed, but I'm not complaining. My stay here was great.
If your looking for a nice and quiet place to stay. I would recommend checking out this hotel.
I enjoyed the layout of the room. Lots of space! Loved the reclining chair! The free breakfast was great and very well supplied. Real bacon!
The room was very clean and the bed wad comfortable.
No maid service on wknds
Clean and comfortable...great breakfast
they sent me to a dirty room first had to go back down to desk with luggage get another key, sent to 2nd room which smelled like smoke but did NOT feel like going down to front desk again, so i called front desk and told them anyway & just stayed there.. not a good way to start a trip, they should have brought the new room key up not made me go fetch it.
the bedding & it was quiet
Not clean: room air filter vents were covered in moldy dust balls, dog fur peices on floor in living area by tv with a bobby pin, mold on inside of dishwasher door. I sprayed it with clear and wiped it off, had to get someone to come in a re-vacuum the entire room. Sleeper sofa was nasty and stained and very smelly , the whole room stunk. No notices inside room to let you know when breakfast bar was opened or closed. Ran out of food before 9am. I went back to get a second cup of coffee @ 9:30 and there was not even a complimentary pot left on for lingering guests..Customer service really lacked here. Not enough staffing to handle high traffic at front desk during peak check in times. They had a sign saying "We are helping housekeeping staff" rooms are hastily cleaned. Not at all what I expected from a Hawthorn and the price . shower was difficulty at best. Drapes were heavy with dust .they need better cleaning tools newer better made vacuums that don't blow the dust back into rooms. Front desk clerk was on phone in back room when we came in she said it was "a sales call" a guest checking in with no wait long should never have to wait to check in.
The bed was comfy. The room was quite.
Friendly and helpful staff. I've never had hotel staff come around the counter and give me a facility tour when I checked in. A nice touch of Southern Charm. I'll be back!
Hotel is off the main road and we drove past, even with GPS. Breakfast was pretty slim options, with very limited healthy choices.
Clean and comfortable and ready when we arrived. Good value.
u guys made my reservation on the wrong day. luckily ithey had a cancellation... the check in person says it happens all the time... larry
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