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Newest reviews for Sunset Marquis Hotel

  • Thomas
      Germany
    July 31, 2014

    Great Location, very close to main Sunset Strip locations. A lot of fantastic restos and bar arround this location.

    Nothing

    9.6

  • Paul
      United Kingdom
    July 31, 2014

    how friendly and helpful every member of staff was (without exception) with any question or service.

    10

  • Anonymous
      United States of America
    July 29, 2014

    location

    Musty odor in room - had to move

    5.8

  • Jeff
      United Kingdom
    July 23, 2014

    Peaceful, tropical surroundings, great food, great service, wonderful!

    Having to leave!

    9.6

  • Robin
      United States of America
    July 20, 2014

    Amazing staff, service, and overall a wonderful place to stay! I would highly recommend this Hollywood gem to everyone I know.

    10

  • Mehmet
      Turkey
    July 15, 2014

    Polite, helpful and smiling staff

    9.6

  • Eleanor
      United Kingdom
    June 10, 2014

    Great location, comfortable room, good cocktails.

    Our room wasn't ready when we arrived at 4pm (check in was from 3pm) and the front desk staff were not particularly apologetic about this. No necessarily a warm welcome. No tea/coffee facilities in the room. No free wifi - and charged per device, not by room. Surely wifi should be standard everywhere now?!

    7.1

  • Susan
      United States of America
    May 13, 2014

    Food, staff, location and accommodations are all excellent. I'm looking forward to returning. Beds very comfortable and showers/baths amazing. Fantastic service.

    The menus are somewhat limited and pricey, even compared to other luxury hotels, but food is very, very good. They need to work on pool bar service. Currently, a drink costs $15 and is served in a 10-oz disposable plastic cup, with no presentation. I get need for plastic by pool, but there are so many options these days to give guests an impressive experience.

    9.6

  • Olga
      Russia
    May 1, 2014

    Almost everything especially gardens and the restaurant. Rooms are also well appointed and spacious. It's a pleasant place to stay in LA.

    Wi-fi was just terrible. It doesn't keep you logged in. You have to do it again and again. It's just inexcusable to offer such a bad service at 10$/day at such an otherwise good hotel.

    9.2

  • Annie
      United Kingdom
    April 22, 2014

    Fabulous bathroom

    No tea and coffee in the room you have to ask for this

    8.8

  • Roy
      United Kingdom
    April 1, 2014

    I liked the cleaning, baggage, restaurant and car staff very much. They were permanently cheerful and helpful.

    The desk staff were quite different. Morose, monosyllabic and functional. The room I was given was gloomy and directly faced a high-rise apartment block. The second night of my stay included a band next door partying and singing until 2 in the morning. On a Thursday?!

    6.7

  • Thomas
      Netherlands
    March 31, 2014

    Great vibrant location in the middle of Hollywood. Restaurant in the middle of the garden is great.

    Everything is a little bit old and should be renewed. Staff was not really friendly.

    7.5

  • Carla
      United States of America
    March 27, 2014

    Location was perfect. Staff was very attentive.

    9.2

  • Davina
      United States of America
    March 21, 2014

    This place is a must!! It's gorgeous, spacious and has a great vibe. Best place in LA!!!

    10

  • Takisha
      United States of America
    February 25, 2014

    I thought the hotel was great with an excellent staff. They also just remodeled it so that made it even better. I would stay there again.

    The one thing I didn't like was that the bed was to soft for me and not firm enough. I felt like I was falling in. Other than that its a great place.

    8.8

  • Charlotte
      Denmark
    February 24, 2014

    The staff were very nice and helpful

    Would like a more variated menu

    9.2

  • Kristen
      United States of America
    January 8, 2014

    1. It was very quiet and the grounds around the Villas and resturant feel so peaceful. 2. Check in was pretty quick. 3. Upgraded to a Suite without asking

    1. Construction had Bar 1200 closed so that was a dissappointment since we were looking forward to experiencing that. 2. Cellular Service was almost pretty much non-existent for both Verizon and AT&T customers.

    9.2

  • Mary-jane
      United Kingdom
    October 31, 2013

    Location. Best Margaritas in town!

    Noisy on floors above room. Expensive Room Service.

    7.1

  • Trevor
      United Kingdom
    September 10, 2013

    Great vibe. Felt very Californian. Restaurant is good, and great setting. A real oasis in the midst of West Hollywood hubub. Suites are large and lush.

    Some of the staff in the restaurant were a little curt. No coffee making facilities in the room, which is crazy. The usual note asking you not to renew your towels daily as the hotel is "eco aware" - then the turn down service turns on every light in the room (a couple of blown bulbs in mine) and the aircon to freeze - when the room is unoccupied for hours. Pure tokenism.

    8.8

  • Ronald
      Indonesia
    September 3, 2013

    Location off Sunset Blvd was great.

    My junior suite looked a bit tired and needed updating. The Air Conditioning wasn't working properly. I complained 3x and given a fan for the room. Hotel did offer a different room that was facing away from the sun. But I believed it was the AC system that needed updating. if your room faces the afternoon sun, your room (as mine did) feels like a sauna. Felt like I was staying in an overpriced motel then a luxury hotel.

    6.7

  • Charles
      Belgium
    August 13, 2013

    Concierge was great, staff in general was friendly and helpful, perfectly located. Very quiet and relaxing in the middle of the noisy/busy LA.

    Nothing to really complain about. wifi is not free.

    9.6

  • Benedetta
      Italy
    August 13, 2013

    The best hotel ever. This was my 3rd stay there and it was amazing as I remembered.

    10

  • Frank
      United States of America
    August 7, 2013

    Clean large rooms

    The internet service was abysmal. Wifi worked occasionally. Ethernet cable did not work at all. My computer works fine and the 877 # I called agreed.

    7.5

  • Leslie
      United States of America
    July 28, 2013

    Amazing! Just book this hotel, you won't regret it.

    10

  • Cindy
      United States of America
    July 22, 2013

    From the moment we checked in, we were made to feel important. The staff was excellent! Rooms were fabulous, the property was beautiful, loved everything about our stay here!

    10

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