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Super 8 University/Downtown
5526 North Interstate 35, Austin, TX 78751 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on 31 Aug at 04:24 from the United States.
6 reasons to choose Super 8 University/Downtown
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392 verified reviews
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Super 8 University/Downtown's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
24-hour front desk, Express check-in/check-out, Laundry, Ironing service, Business centre, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! All children under 4 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Super 8 University/Downtown accepts these cards and reserves the right to pre-authorise your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 392 reviews
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the staff was good and helpful, the location was excellent for UT, the beds were pretty comfortable. It was really handy having the printer.
Everything was really run-down. The bathroom smelled strongly of mildew as did the air conditioner. The shower curtain wouldn't stay in place so there was always water on the floor. One of the washing machines wouldn't work. One of the printers was out of toner the whole time I was there.
Very convienent location, comfy bed and great A/C
The staff were great! Everyone was very nice & very helpful. The hotel is very convenient to downtown Austin and reasonably priced.
It was very hard to figure out how to get off the interstate and onto the access road where the hotel is located, and traffic was terrible.
It had a few bugs. Need to be updated. carpet and flooring and bathroom
Fair price for being clods to downtown. Great AC.
Nosey from interstate traffic. Elevators dirty & sticky. Poor blackout curtains.
too noisy because located near highway no shower tower.
Breakfast was awful the only options were waffles or eggs no juice only water. I was charged $20 more than I was suppose to and the manager said it would be credited to my account when I checked out and its been two days and it still has not been credited
The cleaning ladies were especially nice and helpful.
The receptionist that registered us was preoccupied with her cell phone before she directed her attention to us. At first she came across as a bit cold but then her voice softened and she turned out to be quiet professional.
It was nice if you stay inside your room
If you got out at night you see prositutes everywhere and their pimps there waiting. My son was approached by a man asking him if he wanted to purchase heroin, cocaine, or anything! Intolerable!!! Also the front desk clerk told my husband one night he didn't need to be out at night and stay in the room because of seedy activity . If people have families with young kids don't come here. It's not worth the danger!!
The staff was friendly and courteous.
I had booked a room for my son and myself with 2 queen beds. What we got was a room with double beds , no big deal, But checking in at 1:30 am only to find 2 towels ? Housekeeping isn't open at that hour, beds were not comfortable, pillows were hard, would say bring your own pillows, and don't walk on floor barefoot carpet felt and looked dirty. The elevator didn't work so had to drag heavy suitcase's up 2 flight's of stair's, the desk clerk never told us it didn't work. Also bothered me that the desk clerk was bragging about handling all the hotel money and pending transaction's and how she had all these people's information ! Then came the rude awakening at 6:00 am because our room was in front of the ice machine ! As well we supposed to get a wake up call by 8 and never got. So in the overall no would not recommend this hotel to anyone. Thought I was getting a good deal, very disappointed.
Everything up to standard. All you can ask for in a motel, and more.
The staff couldn't have been more lovely. They were helpful, friendly, and kind. The rooms weren't fancy, but mine was clean and had no bugs or anything.
Outside my room was filthy. My room was in the back of the hotel and there was junk stacked everywhere. (Like around the vending machines). Garbage cans were overflowing so when you left your room you got hit in the face with the smell of hot garbage juice! Ugh...
The front desk staff was nice. The breakfast was decent.
The smell of pot reeked in the hallways and transferred over into the rooms. The other guests were rowdy. One guest was even shouting racist slurs at the cleaning lady. It did not seem safe for young children/families.
I liked the location.
The rooms were not very clean and the motel did not have enough clean matching towels.
pool dirty,smearky. leaky faucets.
The staff was helpful and pleasant. It was super easy to get around town since the hotel is just off I 35 South. I didn't once get lost going back to the hotel and I'm notorious for getting lost. Oh and the waffles at breakfast were some of the best I've ever had.
The facility was run down and the bathroom tiny. I can't see a hefty person managing in such tight quarters but for the price I still think I got a good deal.
It's an old building maintenance, yet economical, clean rooms, breakfast, fast wifi.
Beds were comfortable.
The room smelled musty the entire time, kind of a cigarette smell, and it was a non-smoking room. No remote control for the TV. No towels when I checked in. I was told they were being washed. There was mold on the ceiling above the shower and above the bathroom door frame. The fan cover in the shower was coming off. There was a bug on the toilet. I was given a "clean" face towel and when I opened it up, there were large brown stains on it. The only reason I didn't complain at the time was because I did not spend much time in the room other than to sleep at night. The carpet in between the two queen-sized beds was stained big-time. I would rather pay more money to stay somewhere else.
Ebony is great clerk
good breakfast, great wifi
the address in the booking.com website cant use in GPS, I put in the address and the GPS lead me to somewhere in the middle of hi-way. Very near to i35, very noisy
Breakfast could have been a little better. The eggs were not good and the area was not keep clean.
2guest and 1 bath towel.
The customer service was horrible, Asst gm dismissed my complaints. I have photos to prove how poorly the room and property is. Cockroaches, cockroach dropping, lamp shades completely stained, sheet smelled like chemicals, room had very abused furniture, restroom has mold, shower head wasn't even attached to wall. Asst. Gm claimed to help me, but never returned my calls. Do not stay there!!
The staff were courteous, and the location was great!
Guest hanging out on the balcony all hours of the night, my room was literally falling apart from pulled up carpet to missing microwave legs, faulty sink causing water to sputter onto the counter top, also black mold on the shower wall and ceiling. The vending machine was out of all snacks, the ATM machine was out of cash and finally the housekeepers were out of towels I had to go drive to Wal-mart and purchase towels in order to shower and towel dry. I am disappointed in this hotel.
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