The Hotel at Times Square

simple, convenient, comfortable.

The location!

We booked a non smoking room but when we arrived so did they blame Booking.com that they had booked smoking room. So we was not so happy, and they just blame Booking.com. So we had a stinking room and slept very badly in that room.

location was great, room comfortable and modern

can't be changed but the hallways are very narrow :)

location, clean, comfortable beds, shower, surprisingly quiet

building site next door

Location, amenities and the staff was very helpful except one person. That is why I didn't write excellent.

No. It was perfect

Staff although quiet, were extremely nice and helpful. Breakfast was a really pleasant expderiece. A big thank you to the two guys who looked after the breakfast room every morning. Internet facility a real bonus. Room, although dated, was spotlessly clean and kept immaculate. . The bed was extremely comfy and the safe facility in the room was reassuring.

We were there for eight nights and it would have been nice to have the sheets changed at least once during our stay. The lady in charge of the rooms was lovely and did a really thorough job. "Thank you and well done"!!! Being Times Square its bound to be noisy, however, there was building going on beside us which made it hard to sleep- it would be polite to inform clients about this possibility and maybe supply earplugs!!!

The location is very convinient, the room was very nice and the staff very friendly. They allowed me to book in earlier. All over the hotel and facilities was very clean.

I did not like the breakfast set-up. I did not like the plastic cups and cutlery. I also think is will be good if they can indicate with posters what is where i.e yogurt and butter. Due to current builing activities next door it was a bit noisy but I am sure it will be great once finished.

Accessible, clean. Friendly staff.

Construction next door made the stay unpleasant. Loud beeping woke me up at 7am every morning and thundering vehicles contributed to noise pollution throughout the day. Without the noise, the hotel would have been great - the rom was a good size and everything else was good.

Was convenient to everything i wanted to do,

Air conditioning and heating was loud and terrible. Staff were not very friendly but did do their jobs.

It was close to sopping, restaurants and broadway. The breakfast had a lot of varities.

The windows in our bedrooms were old...therefore the sounds of sirens were very clear as though the windows were open but were not!

Brill location,very clean & friendly staff.

Breakfast, not many hotels in New York do them.

not really, it had what we expected.

good location..close to theatres...Times Square, Museums,...Central Park and 5th Ave. stores

The hallways leading to our room was very small and cramped. In the room the window was half covered by the airconditioning unit, with a view of a dark brick wall which allowed no light or view of the sky. The bathroom had no fan. Sign said that window was NOT to be opened.