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Customers who viewed Surfside Hotel and Suites also viewed:

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Most recent booking for this hotel was yesterday at 20:28

Score from 385 reviews Very good 8.5/10

Newest reviews for Surfside Hotel and Suites

  • Ruthanne
      United States of America
    September 14, 2014

    Very happy with the hotel except ...

    We were ocean/bay side; there should definitely be privacy walls/lattices installed for the balconies. It would not be necessary if guests were advised to respect others privacy and not use it as a walk way to others rooms. Either walls or make it clear it is not a walk way... the public walk way is where the entrance to the rooms are not the balconies.

    8.8

  • David
      United Kingdom
    September 8, 2014

    Location - right on the beach.

    Shared balcony - but not really a problem for us as we were only there for 1 night.

    7.9

  • Marilyn
      United States of America
    September 7, 2014

    Great staff, large off street parking lot. A bit of street noise after dark, but hey it's Friday night in Ptown!

    9.6

  • Anonymous
      United States of America
    August 28, 2014

    The outdoor fire pit and seating area saved our stay and the staff was very nice.

    The room was filthy and the sheets did not fit. The air conditioner did not work well. It was the nastiest hotel that I've ever stayed at.

    5.4

  • Janice
      United States of America
    August 24, 2014

    I loved the location for the carnival parade route, the balcony, and the beautifiul patio fire and seating outside. It was nice to have a pool on site. Also has a nice complimentary breakfast.

    A long walk to the center of town.

    7.5

  • David
      United States of America
    August 21, 2014

    Desk staff was very helpful. They provided good infromation on tourist offerings. Everything was done cordially and in a friendly manner. Although a large facility, it was surprisingly quiet and welcoming. We liked the location right on the beach with comfortable beach chairs..

    9.2

  • Christine
      United States of America
    August 21, 2014

    Ocean view, pool, breakfast, location... Priceless!

    9.6

  • Mary
      United States of America
    August 16, 2014

    Closeness to beach and town was superior. avoided noise and congestion of commercial street but close enough to walk everywhere

    Vendor facilities were across the street. Basic of ice and snacks should be in second beach building as well. Also breakfast was too late as we are early risers Check out was slow also

    7.5

  • Anonymous
      United States of America
    August 13, 2014

    The view, the fire pit, the pool, the balconies, the bed, most of the staff, and the cleanliness..and the location

    The mature gentleman monitoring the pool for townie use needs some coaching. He followed my son and I into the pool and told us the lounge chairs were foe guests and town residents (townies) could not use them. I asked him what made him think I was not a guest. He never answered, rolled his eyes and said "some people are so rude.". Yes sir, they are! I never did find out why he thought I was a townie...and one thing was sure he was judging something about me and/or my son. It was embarrassing. The coaching moment is a known yet trite one about the contents of a book and it's cover.

    9.2

  • Mary
      United States of America
    August 10, 2014

    The view from the oceanfront room was amazing. Just what I wanted. Staff was helpful if needed and very friendly. Chairs provided on beach. Never got in my car again until leaving. You can walk to everything downtown. Will definitely go back.

    Maybe there could be a few more choices at breakfast.

    10

  • Beth
      United States of America
    August 7, 2014

    Pool, location, breakfast all good! Ocean and proximity to town all good.

    Building we were in didn't have elevator and it was tough to carry luggage up the stairways to 3rd floor!

    7.9

  • Jeffrey
      Belgium
    August 4, 2014

    We stayed here with our two young daughters and it could not have been a more pleasant experience. Our beach-view room meant we had The beach on one side and pool on the other... Both very well equipped with chairs, etc. it is also walking distance from the centre without being overrun. Lastly the staff were extremely accommodating and efficient.

    9.2

  • Jennifer
      United States of America
    July 29, 2014

    Proximity to the beach, the fire pit, the pool option

    7.5

  • Gail
      United States of America
    July 29, 2014

    Elaine was an excellent host and we felt well taken care of. A group of 4 spent two days/nights at Surfside and recommend it to others. Many improvements have been made to the property since last year. Great sea and pool facilities.

    10

  • Anonymous
      United States of America
    July 23, 2014

    As promised, the room was ocean front and at the end so it was quiet. The view was beautiful and it was a short walk to town. We would definitely return.

    The breakfast was not good. There were very little choices, they should skip the eggs and get more cereal, yogurt, & fruit choices.

    7.9

  • William
      United States of America
    July 21, 2014

    Close enough to the center of Provincetown to walk, but far enough away to escape the crowds

    7.9

  • Lee
      United States of America
    July 21, 2014

    Facilities were good for the price

    Key perks (firepit and bar) were minimally stocked and not always available at posted times

    7.5

  • James
      United States of America
    July 15, 2014

    The room was in need of an update. The rug was filthy with stains. The cost was overpriced with not meeting basic standards. There was a long hair in the bed. :((((

    5.8

  • Kim
      United States of America
    July 15, 2014

    My partner and I stayed in Provincetown for the weekend and chose the Surfside because it was oceanfront as well as slightly away from the hustle, bustle and noise of Commercial Street in downtown Provincetown. It was an excellent choice. We brought our bikes and the mile into town was quick and easy. Use a pedicab if you come in on the ferry without bikes!!! The rooms had A/C, a shared balcony overlooking the ocean with lovely seating, a fridge, microwave and coffee maker! We enjoyed the free breakfast one of the mornings we stayed and there is a good selection of food (hash browns, scrambles eggs - yes they are powdered, so they were just so-so, freshly made waffles from do-it-yourself irons, hard boiled eggs, cereal, bread items, oatmeal, coffee, tea, juices, milk, fruit). The pool is VERY nice and they have a lovely outdoor gas fire pit with all sorts of seating around it. We stayed in the rear building which sits ON the beach. I would HIGHLY recommend staying in this building. The other building was NOT oceanfront really and while the hotel is nice, I would not choose to stay there in the pool-side building. The manager was right on top of things. When a group of rowdy, young adults were making noise outside at 3am on the Saturday night of our stay, she was out there within 30 seconds of my phone call dealing with the issue. Hotel is pet-friendly, as is ALL of Provincetown!!! Staff was very nice and very welcoming. Free parking for one vehicle.

    8.3

  • Kelly
      United States of America
    July 10, 2014

    The location is the best part of this property. Other than that, it's a slight upgrade from a Motel 6 and that's about it. The "free" continental breakfast at $300+ a night was a small consolation.

    I don't know what hotel they took the pictures of the guest rooms from but it certainly wasn't this hotel! Our room looked nothing like the lovely rooms. We had negative experiences with both the cleaning staff and evening staff. Both were rather rude and seemed put out by us as guests. Don't expect a cocktail after 10:00pm. The linens and towels were clean but the carpet was filthy, the bathroom fan was noisy and the light dim, and the tile had the previous guest's sand all over the floor. For over $300 a night I expected better.

    5.4

  • Anonymous
      Canada
    July 10, 2014

    The rooms facing the water have a great view. Ptown is a cute town but very expensive. The pool was nice to have to cool off after walking around all day. The place was very quiet at night and dog friendly.

    The hotel is a bit of a walk from any nighttime action. There were lots of kids, so they made mornings a bit noisy outside.

    6.5

  • Marc
      United States of America
    July 8, 2014

    The room was nice, a bit overpriced, but certainly workable considering our other plans fell through. The shared balcony was a bit odd but we handled it.

    The free breakfast was quite weak - try getting some yogurt, fresh cut fruit, and put in a bigger area to serve it all. The place was just too busy and bread and coffee isn't really an adequate breakfast, free or not. Would be awesome for this particular hotel to have a bike deal with a specific bike shop. If it exists, we weren't told about it.

    6.7

  • Laura
      United States of America
    July 7, 2014

    I loved the waterfront room, the staff were very friendly, the breakfast was good, the pool and bar area looked nice although we did not get a chance to use it.

    9.6

  • Christine
      United States of America
    July 5, 2014

    Great view, tastefully furnished room, clean, comfortable bed, dog friendly, located right on the beach

    Mediocre breakfast buffet, served on Styrofoam dishes (bad for the environment and carcinogens and hormonal disruptors leach into food), nothing was prepared in the hotel, but the food came prepared in big plastic bags that were emptied into serving dishes. For the price being charged, I would expect a tasty, decent quality selection including scrambled eggs/omelet, home fries, bacon, homemade oatmeal, a fruit salad etc. They did offer some fresh grapefruit every day, which was a plus; and you could take your breakfast to the beach or to your balcony, which was very nice, too. We got some of our own breakfast stuff and "improve" what was offered and enjoyed it. The adjacent restaurant unfortunately had a fairly noisy exhaust fan that seemed to run non stop.

    7.9

  • Jeffrey
      United States of America
    July 3, 2014

    Everything was well run. Staff courteous and helpful. Very good breakfast. Room clean. Location convenient. Overall, the facility exceeded my expectation. I would stay there again.

    No negative comments.

    10

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