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Score from 1024 reviews Very good 8.5/10

Newest reviews for Thompson Chicago

  • Mark
      United States of America
    September 10, 2014

    High design but comfortable hotel. Perfect location for restaurants, shopping, sightseeing and walking. Beautiful views of Lake Michigan from floor to ceiling windows. Very comfortable beds. Efficient staff. Superb Italian restaurant in hotel

    10

  • Stephen
      Australia
    September 5, 2014

    A good balance of relaxed and sophisticated elements made for a very enjoyable stay. Plenty of food options very close by.

    Restaurant seemed expensive to justify regular use.

    8.3

  • Anonymous
      United States of America
    August 29, 2014

    The staff was wonderful the decor was gorgeous and everything felt and smelled very clean. Our two night stay was almost flawless!

    I wish there was a coffee pot in the room or the lobby served coffee longer. Maybe you could serve untill 10 or 11 AM . When we got there, our bodies were on west coast time so ten a.m. In Chicago is only 8 am for us. We never made it downstairs by nine to get the coffee.

    10

  • Anonymous
      Australia
    August 28, 2014

    Great location

    The room air conditioners were a little noisy

    9.2

  • Mohammed
      Saudi Arabia
    August 25, 2014

    Location

    Nothing

    10

  • Robin
      United Kingdom
    August 22, 2014

    Great location near to lake, magnificent mile shopping and restaurants. Right opposite the Original Pancake House for breakfast.

    10

  • Abdullah
      United States of America
    August 19, 2014

    The view The staff The location The experience We simply loved the place

    9.6

  • Kathleen
      United States of America
    August 19, 2014

    bed was comfy,great shower.

    clanging from pipes or whatever woke us up most of nite. coffee was good but i would have liked some after 0945 in am

    8

  • Oyeniyi
      Nigeria
    August 18, 2014

    Superb Ambiance....

    I didn't like leaving....

    10

  • Sherry
      United States of America
    August 17, 2014

    The beds were very comfortable. The shower was wonderful. The hotel compenesated us for the noise we heard thru the noc by not charging for parking. Great location.

    There was alot of clanging thru the noc which was distrubing. We stayed on the fifth floor and it sounded as if someone was dropping boxes on the floor above us. Would have preferred a more quiet atmosphere to vacation in.

    8.3

  • Brian
      United States of America
    August 17, 2014

    pretty much everything

    no ice machine- needed to call room service for ice

    10

  • Nicholas
      Australia
    August 17, 2014

    Room size, bathroom, morning coffee, location

    I would have appreciated in room tea and coffee making facilities

    9.2

  • Anonymous
      Switzerland
    August 17, 2014

    Location is first class; acess to numerous top restaurants all around the hotel

    Concierge is not easy to locate;

    9.6

  • Kristin
      United States of America
    August 13, 2014

    Doormen, drivers very friendly, they go out of there way for you. Very knowledgable about the area.

    Price

    7.1

  • Chris
      Netherlands
    August 12, 2014

    Perfect location, very friendly and helpful staff; just a five minute walk from the beach and Michigan Avenue! We had a room with view on the lake. Keep in mind that there are some other tall buildings blocking part of this view because the hotel isn't situated directly at he lake. Very nice room! Lots of places for having breakfast, lunch or dinner in the neighborhood; busy/lively in the evening!

    10

  • Jean
      Switzerland
    August 10, 2014

    The location is great. Gold Coast, close to shopping and great restaurants. The staff is very friendly and helpful. The room was quiet and large. Very comfortable.

    9.6

  • Anonymous
      Qatar
    August 5, 2014

    The location is so close to the magnificent mile and Michigan Avenue which is suppose to be the most happening place. It is very much walkable.

    Hotel is attached with a restaurant called Nico and the food is very expensive. I don't recommend to have it from there.instead , there are many restaurants nearby and we can choose what we want.

    6.7

  • Anonymous
      United States of America
    August 2, 2014

    It was everything I had hoped for

    It would be nice if the coffee & tea service was extended beyond 9:00 am

    10

  • Geert
      Netherlands
    July 31, 2014

    the hotel is perfectly situated for a downtown walk and the interior is really well done (swanky). facilities and rooms are excellent. also, the pub and restaurant inside offer excellent choice of drinks, breakfast and dinner ... try the cappuccino with the brownie, amazing taste

    10

  • Christine
      United States of America
    July 29, 2014

    You will feel welcome from the minute you walk in the door. Rooms are amazing. Staff was very helpful. Perfect for work or play and in a super location.

    10

  • Keith
      United States of America
    July 27, 2014

    Chic and stylish. Perfect location. Great value.

    Service in the bar was terrible. We walked out

    9.6

  • Kristin
      United States of America
    July 22, 2014

    Staff, Drivers, doormen were super friendly. Made you feel very welcome.

    Price, no vending machines

    7.5

  • Anonymous
      United States of America
    July 22, 2014

    Great location. Beds comfortable.

    Not enough light in room. Only 2 elevators. Room service snotty.

    7.5

  • Sheng
      Singapore
    July 20, 2014

    The hotel is located in a vibrant part of town. Lots of eateries around. Diners and revellers eat and drink into the early hours of the morning.

    1. I requested for a quiet room. The room has an air conditioner that generates a loud droning noise that goes on 20 minutes every hour, and this goes on around the clock. At first, it felt like the unit could explore as it is mounted in front of the bed. Kept me awake the first week, and after that I sort of was resigned to it. Told a staffer, "Amella" about it, and she said the engineering department could never put a finger to the problem though they were aware of it. I sat at the air conditioner to observe it for an hour, and wrote an email with my observation, to benefit other guests in future. The same staffer I wrote to ignored my email, and did not even care to give me a courtesy reply. 2. There is not a washroom on the ground floor, and one has to go down an uncomfortable flight of stairs to get to one. They claim they have one on the gym floor but it was locked. 3. There is Italian restaurant which serves fusion Italian fare with an extra dose of salt. It is renting the hotel space; immensely popular, and always ready to tell guests their restaurant is full, and they are happy to waitlist you when you arrive.

    5.4

  • Hardin
      United States of America
    July 16, 2014

    Great location and good choices for food in and around the hotel

    Not as elegant and the price would suggest. Tea service was uninspiring

    7.5

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