SW Hotel  

Hôtel de style mao-stalinien froid et impersonnel. Personnel oriental peu chaleureux, peti déjeuner minimaliste (gobelets en carton, tiges en bois en guise de petites cuillères). Internet (payant) au lobby mais pas de possibilité d'édition (pour une impression de "boarding card", necessité d'une longue négociation avec le personnel pour utilisation de l'ordinateur et de l'imprimante de la réception et facturation de 2 usd par page !). Grande propreté mais majorité des chambres avec vue sur un mur (soit à 1,50 m, soit à 3 m) et necessité éclairage permanent.

Emplacement

Hygiène : Nous avons vu un membre du personnel de nettoyage récupérer les couverts utilisés par les clients au petit-déjeuner pour aller les laver en cuisine, ce alors que nous prenions justement notre petit- déjeuner (inqualifiable). La seule explication du front desk : La direction demande de faire cela pour recycler !!!!! Quand bien même, cela doit-il se faire sous l'oeil des clients ???? scandaleux !!! a 450$ la nuit (plus cher qu'à nyc Midtown !!!), cette mesquinerie est une honte, comme s'il n'était pas déjà assez économique de servir le petit- déjeuner dans de la vaisselle jetable (Jetable, pas lavable ou recyclable !!!)

The staff were very nice and helpful

I booked 3 rooms at one time and two of them were supposed to be doubles. When I got there all rooms were singles. The staff did tell me not to get a street view room because it was loud. I didnt listen and boy was that a mistake. The street view rooms are like sleeping right on the street.

Everything good except a 2 dollar charge to print 1 boarding Pass is bad customer service

Very friendly and helpful staff.

A faint smell of chinese food is coming through the windows.

Location is great and price is fine. very friendly staff

Carpet could use a cleaning. Small room. Bed not real comfy, not terrible either though. Pretty basic facilities, but nice lobby.

The walls were very thing. I got lucky and only had an issue with that one early morning - the guy next to me had a teleconference at 6 am. I could also hear the tv from other rooms often, but luckily never when I was trying to sleep. I would recommend this to people that don't mind the slightly seedy area, and are comfortable having to use earplugs if they need to.

Staff was fantastic, decor was outstanding, location was perfect.

The bed was a little uncomfortable.

Excelente localizacao, relativamente proximo a Union Square e tambem a North Beach/Fisherman`s Wharf. Cafe da manha simples porem agradavel.

The location was perfect for a visit to the North Beach/ China Town neighborhoods as its literally right between the two. Had Dim Sum or Chinese porridge for breakfast and top notch Italian for dinner. Easy to get to other parts of town as well. Will definitely stay here again. There is a continental breakfast room with the basic necessities...coffee, juice, bready things, and cereal.

Can't think of anything, really. Room was pretty quiet and had no problem sleeping.

Clean, comfortable

No tea/coffee making facilities

Good location, good price, clean, good staff, nicely decorated.

Street noises were very loud at night, even on the 4th floor.

Staff was very nice and accomodating

Rooms are tiny, and not in a great area