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Herbert Hotel

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Score from 846 reviews Good 7.6/10

Newest reviews for SW Hotel

  • Derek
      Australia
    September 6, 2014

    Staff were really friendly and helpful and the breakfast facilities and choices were great. Hotel is in a good location with an abundance of restaurant choices nearby, and not a very long walk down to the piers. The room was nice and clean and bed was relatively comfortable.

    Walls were pretty thin and could hear neighbouring guests talk and move around at times.

    8.8

  • Anna
      United States of America
    September 5, 2014

    Parking garage.

    I have no dislikes about this hotel.

    8.3

  • Anonymous
      Israel
    September 3, 2014

    Location, comfort room, clean

    Breakfast is too simple

    9.2

  • Anonymous
      Canada
    September 2, 2014

    We loved the location it was walking distance to everything and felt safe

    I didn't like the bed the mattress was hard and there weren't enough pillows

    8.3

  • John
      United Kingdom
    August 28, 2014

    Area was excellent - plenty of cafes, restaurants and bars. We felt very safe too.

    Hotel walls are a little thin - this may be an issue for light sleepers.

    9.6

  • Scott
      Canada
    August 28, 2014

    wifi, quietness, easy shuttle booking,

    lack of staff/plunger for clogged toilet, so-so breakfast

    7.9

  • Sat
      United States of America
    August 26, 2014

    Slow WiFi

    9.2

  • Anonymous
      New Zealand
    August 24, 2014

    Good central location. Tidy and clean, with everything we needed. Great choice of eateries close by. City Lights bookstore just around the corner.

    Noisy electric guitar being played in the street below all 3 nights we were there.

    8.3

  • Mark
      United States of America
    August 23, 2014

    Cieanliness, friendliness, value

    Could have done without the tawdry scene across the intersection

    8.3

  • Jimmy
      United States of America
    August 23, 2014

    Great hotel in an area that would be otherwise be brothels and strip clubs. it's definitely a gem. walking distance to all major attractions in SF or to discover around SF's chinatown

    breakfast should be offered to accommodate varied guests. i went during marathon weekend, and we had to be up and out by 5:00 am at the latest, and breakfast was served only from 7a to 10a. For a special event, other hotels tend to do specials for participants of the events such as earlier than usual breakfast.

    10

  • Clarissa
      United States of America
    August 21, 2014

    Clean and very pleasant staff

    No negative comments

    9.2

  • Nedeljko
      Australia
    August 20, 2014

    Free breakfast was poor.

    7.9

  • Marc
      United States of America
    August 20, 2014

    Clean, excellent staff.

    Early morning (6:00am) movie crew setting outside our window prevented sleeping in but that happens. Kids liked the excitement.

    7.1

  • Donna
      Canada
    August 19, 2014

    The staff was friendly and helpful with helping me to book airport transport. It is a quaint little spot.

    The walls were exceptionally thin. Like, shockingly thin. I could hear what was happening in the room next to me as clear as day. The breakfast was weak. Not a lot of options, just not interesting.

    7.5

  • Anonymous
      United Kingdom
    August 16, 2014

    The hotel is very clean, big hotel, room size is okay, the staff is very friendly, great breakfast, it is difficult to find a hotel including breakfast in SF and this one was very good, the woman in charge was all the time taking care to replace things that were finishing. It is very comfortable hotel.

    the street outside the hotel is a bit dark at nights, but nothing to worry about

    8.8

  • Tracy
      United States of America
    August 16, 2014

    very clean

    loud at night

    6.5

  • Miguel
      United States of America
    August 13, 2014

    Location

    Had to pay for parking

    10

  • Jarmila
      United Kingdom
    August 12, 2014

    Bit more options for breakfast

    Nothing

    8.3

  • Nicole
      United States of America
    August 12, 2014

    They could not accommodate us at all. I requested two double beds days prior, and they couldn't do it. They were very rude about it and told us to leave if we weren't happy.

    5

  • Ronan
      Ireland
    August 11, 2014

    Clean rooms. Friendly staff. Good WiFi. Close walking distance from the centre of the city and Fisherman's Wharf. The Vesuvio bar nearby is quite cool.

    There were a number of gentlemen's clubs across the street.

    9.2

  • Torben
      Australia
    August 11, 2014

    Everything was good, very helpful staff

    The service at breakfast was a bit slow and the food was for ever short and we had to ask for most items

    7.5

  • Anonymous
      United States of America
    August 11, 2014

    clean. nice decor.

    booking policies are not clear. or staff is not educated enough in explaining it to me. The night clerk created a lot of drama for me to check in. And did the same for the guests who came in shortly after me. bed was uncomfortable. trash was not removed one day, even though it was full. breakfast was poor

    5.4

  • Beverly
      United States of America
    August 10, 2014

    The staff was helpful. The room was nice and comfortable. The parking was convenient. I liked the decor in my room and in the rest of the hotel.

    There was no view. In order to get eggs or fruit for breakfast we had to ask, and we didn't even know that at first. The room was very small.

    7.9

  • Terence
      United States of America
    August 10, 2014

    Value

    Breakfast Lack of amenities

    9.2

  • Janet
      United States of America
    August 10, 2014

    The location was fun right in China town close to little Italy and in walking distance to pier 39. The rooms were clean and the staff were very friendly. They had cereal and bread for breakfast but if you ask the staff they also would make you an egg or get you some fruit. That was a little weird since there was no sign or menu and we only figured that out when we saw someone else ask.

    There was no place to park to check in and to get into the parking garage there is a one way street on a strep hill with a sharp curve. When I was driving out someone else was driving in. Also the room was very small compared to other hotels I've stayed in.

    9.2

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