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323 East Wacker Drive, Near East Side, Chicago, IL 60601 – Show map
Excellent location – rated 9.2/10! (score from 238 reviews)
Rated by guests after their stay at Swissotel Chicago.
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139 properties in Chicago
Including hotels, apartments, villas and more.
238 verified reviews
We speak your language
Swissotel Chicago's staff speaks: French, Spanish, English, German
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Sauna, Fitness Center, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 50 per night when using existing beds.
One older child or adult is charged USD 50 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 238 reviews
Value for money
Show reviews from:
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1142 reviews Excellent
In Chicago’s River North district, this boutique hotel is within a 5-minute walk of shopping and dining on the famous Magnificent Mile.
Score from 583 reviews Wonderful
Located in Chicago’s Lakeshore East neighborhood, this luxury hotel is in the modern Aqua building. Free Wi-Fi access is provided in every room, and Millennium Park can be reached in a 5-minute walk....
Score from 371 reviews Wonderful
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2434 reviews Good
Excellent location, short walk to the L, Michigan Ave. , boat tours, and dining.
Fitness room Bathroom
No hairdryer No coffee machine
It over see the river and the sea and you can experience the beauty of life
Location, convenience, and comfort. Escalator from hotel lobby connects to underground shops and walkway to other buildings and to Michigan Ave. Good access to Millennium Park, the Loop, the Magnificent Mile, the Chicago River Walk, and to other downtown sites.
No coffee maker in room. No free WIFI.
Awesome city with our hotel very central. Very fast elevators.
No coffee in the rooms.
Location, comfort, very clean, classy,great views of the lake and skyline, pool & work-out room on the 42nd floor overlooking the lake & city is breath taking
Charged for internet service, in this time and age it should be free. Bar closes too early, no reataurant or cocktail lounge on the top floors. Such a waste of a beautful view of lake, river & city from the top floor.
Clean and tidy. Location central. Pool and fitness facilities.
Very overpriced and high charges for anything extra: wifi, parking, a bottle of water. No tea and coffee facilities in the room.
Beautiful view of the sunrise over Lake Michigan. Very comfortable room.
No coffee in the room- only a minor inconvenience though
Location and views from our corner room
My wife wasn't allowed to check in for us, she was interrupted by security after finally checking in, extending our stay another night was unnecessarily tedious...subpar stay
Loved the decor. Luxurious bed and comfy. The elevators operated differently from ones I'm used to. One punches the number of their floor into a keypad and are then directed to an assigned elevator. The electronic key swipes over a pad instead of being inserted into a slot. I had to figure this out myself, but perhaps that's state of the art in big cities. Employees were all extraordinary. Angellla who was the concierge when I checked I stayed on the phone with me guiding me turn by turn to the hotel after my GPS failed. Warning to travelers. GPS doesn't work well in the underground sections of Chicago. I was unprepared for that, but Angella was kind and patient with me as I was a bit panicked in a dead end creepy warehouse area where my GPS had led me. Location is perfect however for accessing areas of interest downtown.
Would have been nice to have some warning about the GPS limitations ahead of time since I was a woman traveling alone in a rental car.
No free wifi.
You have to pay for wifi... After all
The hotel is in the heart of the city. View is fantastic. Rooms are confortable clean. evething is ok and i would like to stay if i came again
the car parking is very expensive for the hotel visitors.
Stains on upholstered chair
Beautiful, clean room, great location.
The hotel is located on the third level of Wacker Street - GPS had me going around in circles.
Staff were all so accommodating and friendly. The concierge service was outstanding for first time visitors. The doorman went out of his way to secure us a cab that would hold six. I would definitely come here again.
Everything was great!
Good room, very quiet and extremely comfy bed.
Great location,very clean
The staff were great. The check in was straight forward. The room was very comfortable, light and bright with a view of the river. The location was great with easy walking to the Millenium Park and the Art Institute.
Only one small complaint about noise from the gym on the floor above. Someone was dropping the weights on the floor and was loud in our room.
Loved atmosphere and location loved loved loved it
The parking fee already paid arm
The location & service was good.
I expected a better room for almost $200 plus a night. The office chair was really worn and in need of replacement. The dresser cabinet also needed repair. I was also shocked that an additional $15 charge for the use of the pool was required. The pool area was small and I felt wooden chairs were inappropriate to sit in. I was very disappointed.
Large and comfortable hotel with quiet rooms. Good facilities, GREAT breakfast and nice bar for the evenings (that also does splendid mugs of hot chocolate). The hotel is v well located for all the major attractions of Navy Pier, the art institute, millennium park and the Magnificent mile. Go to a free concert in the park in the evening, they are brilliant and just around the corner.
I requested a lake view room on booking.com specifically as I would be v tired from travelling and wanted to see the fireworks from my room rather than trek down to Navy pier, but I wasn't given one initially. When I complained I was given a 'lake view', but unfortunately the hotel doesn't say in any of its advertising that the wonderful lake view it once had is now obscured by a massive apartment block! I'd call that false advertising. So don't plan on seeing the fireworks from your room.
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