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323 East Wacker Drive, Near East Side, Chicago, IL 60601 – Show map
Excellent location – rated 9.2/10! (score from 222 reviews)
Rated by guests after their stay at Swissotel Chicago.
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140 properties in Chicago
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222 verified reviews
We speak your language
Swissotel Chicago's staff speak: French, Spanish, English, German
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Sauna, Fitness Center, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 50 per night when using existing beds.
One older child or adult is charged USD 50 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Swissotel Chicago accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 222 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1312 reviews Excellent
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2352 reviews Good
On Chicago’s Magnificent Mile, this luxury hotel is just 1 mile from Navy Pier. It features an on-site restaurant, a full-service spa and in-room massage services.
Score from 701 reviews Very good
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 639 reviews Wonderful
It over see the river and the sea and you can experience the beauty of life
Awesome city with our hotel very central. Very fast elevators.
No coffee in the rooms.
Beautiful view of the sunrise over Lake Michigan. Very comfortable room.
No coffee in the room- only a minor inconvenience though
Location and views from our corner room
My wife wasn't allowed to check in for us, she was interrupted by security after finally checking in, extending our stay another night was unnecessarily tedious...subpar stay
You have to pay for wifi... After all
The hotel is in the heart of the city. View is fantastic. Rooms are confortable clean. evething is ok and i would like to stay if i came again
the car parking is very expensive for the hotel visitors.
Stains on upholstered chair
Beautiful, clean room, great location.
The hotel is located on the third level of Wacker Street - GPS had me going around in circles.
Staff were all so accommodating and friendly. The concierge service was outstanding for first time visitors. The doorman went out of his way to secure us a cab that would hold six. I would definitely come here again.
Everything was great!
Good room, very quiet and extremely comfy bed.
Great location,very clean
The staff were great. The check in was straight forward. The room was very comfortable, light and bright with a view of the river. The location was great with easy walking to the Millenium Park and the Art Institute.
Only one small complaint about noise from the gym on the floor above. Someone was dropping the weights on the floor and was loud in our room.
Loved atmosphere and location loved loved loved it
The parking fee already paid arm
The location & service was good.
I expected a better room for almost $200 plus a night. The office chair was really worn and in need of replacement. The dresser cabinet also needed repair. I was also shocked that an additional $15 charge for the use of the pool was required. The pool area was small and I felt wooden chairs were inappropriate to sit in. I was very disappointed.
Large and comfortable hotel with quiet rooms. Good facilities, GREAT breakfast and nice bar for the evenings (that also does splendid mugs of hot chocolate). The hotel is v well located for all the major attractions of Navy Pier, the art institute, millennium park and the Magnificent mile. Go to a free concert in the park in the evening, they are brilliant and just around the corner.
I requested a lake view room on booking.com specifically as I would be v tired from travelling and wanted to see the fireworks from my room rather than trek down to Navy pier, but I wasn't given one initially. When I complained I was given a 'lake view', but unfortunately the hotel doesn't say in any of its advertising that the wonderful lake view it once had is now obscured by a massive apartment block! I'd call that false advertising. So don't plan on seeing the fireworks from your room.
Centrally located. Within walking distance of several attractions.
Lack of ice on each floor was very inconvenient. Prices for food was a little out of line for what was offered.
We stayed in a corner room with fabulous views of the sky n the lake. The room was enormous and very well equipped. We also loved views from the 42nd floor pool!
Breakfast a bit pricey but venues near-by.
location, comfortable bedstaff helpful
given the high room rates, charging $20 for the use of a coffee machine is outrageous! Never seen this anywhere. Again given the room rates offering a paltry $5 a day credit to waive chambermaid serviceis ridiculous!. I could go on.
The location was perfect! We had a small view of the lake and could see the Navy Pier. In great walking distance to most we wanted to see and do. The staff was very friendly and accomodating! A+
The cleanliness of the room was fair. The airconditioning did not function properly and the shower door leaked. The sink stopper in the bathroom was broken and the sink kept filling with water. The price to park at the hotel was outrageous!
Location Location Location Service
$15/day for internet $15/day for gym That's outrageous!
I strongly recommend the room with lake view (gorgeous !)
early check in was great ! I did not have to wait until 2 or 3 pm
Delightful room ,bed very comfortable and pillows were heavenly.Spacious bathroom with 3 way wonderful mirrors great for blowdrying ones hair plus superb hairdryer ,at last a bathroom in a hotel that catered for a lady!!!!Lake view room superb.Staff helpful.
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