눉The only negative, which actually worked out as a positive thanks to your staff, was that we were not advised that the "Alpine Suite" is, in fact, not a suite, but a standard size hotel room with kitchen area, sofa, and the aforementioned unsatisfactory murphy bed. Our recommendation would be to make sure that your reservations desk makes that quite clear. Otherwise - maybe rethink the sofa, and put in a real bed!
눇We were initially shown to a room with a murphy bed (surprise to us - not advised at time of booking). Since we are a "mature couple", the bed, which essentially was a futon, and up against one wall, was not going to work for us. When we explained to the desk clerk, Leland from Mass. (last name unknown), he was very helpful and ultimately provided us with a suit which was lovely, spacious and had a great king size bed. He could not have been more helpful. Daniel, who moved are copious luggage not just once, but twice, was also very helpful and gracious. Molly, who we met in your Spur dining room, was charming, efficient and a perfect hostess and waitress. In fact, all of your staff were great! I would definitely recommend your hotel, and would be happy to stay there again.