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The Benjamin
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When would you like to stay at the The Benjamin?
Top
Based on
105
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Shaun
Solo traveller
bristol,
United Kingdom
October 21, 2009
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Hotel staff good. location good Poor views from roomI had a suite next to lift shaft so could hear lift all night long or early morning |
7.5 |
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Alice
Family with older children
Rancho Santa Fe,
United States of America
October 20, 2009
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The Benjamin was very convenient to all points of the city. The heat was not turned on and it got really cold. There should have been some sort of adjustment or something on the bill. My entire family was under many blankets that night and taking a shower was cold! |
8.5 |
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Anonymous
Solo traveller
Germany
October 14, 2009
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Friendly staff |
7 |
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Asher
Family with older children
Reut,
Israel
October 14, 2009
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Nice Style good location. Nice in general |
9.5 |
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Jonathan
Mature couple
Santa Monica,
United States of America
September 2, 2009
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Great location, great value, great service, wonderful room (we upgraded to a suite) One of the two elevators was broken during our entire stay, a major inconvenience |
10 |
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Sian
Mature couple
birmingham,
United Kingdom
August 30, 2009
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The hotel was very central and easily accessible to all the amenities in midtown Manhatten. It was right near a Metro station which meant that travel was easy and available to all areas of Manhatten. There were many afordable bars and restaurants nearby. One elevator was temporarily out of order during our stay which was mildly inconvenient. |
10 |
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Peter
Solo traveller
El Dorado Hills,CA,
United States of America
August 18, 2009
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The room was nice and clean, had everything I needed including an internet connection. The location was ideal for my purposes. The menu in the restaurant is very limited |
9 |
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Talal
Solo traveller
Riyadh,
Saudi Arabia
August 2, 2009
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the hotel was great but there something bother me at the hotel, the housekeeping inter your room while you sleeping and I couldn't find the hang sign that says do no disturb, you have to ask for it, the street noise, and if you use more than the half of the shampoo they don't get a new one for you, you have to ask for it. |
6.5 |
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Steve
Family with older children
College Station,
United States of America
July 31, 2009
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The staff were all very friendly and helpful, from the doorman to housekeeping. The hotel was very clean and a bit of a hidden secret. The rooms were very spacious and comfortable. We would definately return to this hotel in the future. Need full size coffee pots in the room. One cuppers are not good for people who enjoy relaxing in the morning in thier room. |
9.5 |
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Luis
Young couple
Bogota,
Colombia
July 21, 2009
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It was near the main attractions, the staff was very polite and big rooms |
10 |
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Hans
Young couple
Mid Levels,
Hong Kong
June 18, 2009
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We took the one-room suite. The suite looked like a run down appartment. We left four days early to relocate to another hotel. |
3 |
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Tom
Mature couple
Sulphur,
United States of America
April 30, 2009
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Great location, friendly staff rates are somewhat high |
8.5 |
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Richard
Solo traveller
Newmarket-on-Fergus,
Ireland
April 18, 2009
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The size of the room was excelent for New York, very clean, lovely bed..best sleep in ages. Curtious helpfull staff. Excellent facilites in room, printer/fax etc, work desk. Both my son and I were celebrating our birthdays during our stay, I happened to mention this at check in and when we returned to our room that night we had a lovely birthday cake waiting..very classy..Thank you. For the price complemtary wi-fi would have been nice. I had booked for 2 nights April 7 through 9'th but was informed the booking on the hotel system was april 17 through 19'th. Very embarrasing considering I was there with my 13 year old son, my confirmation sent by you showed April 7 through 9'th! They did fit us in but how did this happen??? |
10 |
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Gerardo
Mature couple
Eton, Berkshire,
United Kingdom
March 6, 2009
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The staff, they have a great customer focus culture ! Few elevators for the Hotel size, and they are slow |
9.5 |
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Lori
Mature couple
Weatogue,
United States of America
February 10, 2009
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I've stayed at this hotel about 5 times. I like many aspects of the hotel. The staff, the pillow choices, the comfy beds, and the location. This time we stayed on the 16th floor. Incredibly, the noises from the street were so load that it interupted our sleep many times during the night. |
8.5 |
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Anonymous
Young couple
United States of America
February 3, 2009
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great room, view, service, price rug was dirty |
9.5 |
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Aydin
With friends
ISTANBUL,
Turkey
January 22, 2009
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location and staff icnluding door-man 1.sanMartin mini bar over priced i.e., drinking water at cvs is only $ 1.5 vs $ 7.0 2,warning about a nearby restaurant: San Martin on 49th : a cockroach on the dining table could not be "removed" for 10 min. towards the end of our diner; we did not panic but were surprised to have been charged the full order though we could not finish our plates....hard to imagine the hygiene in the kitchen ! !... |
9 |
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Anonymous
Mature couple
United States of America
January 20, 2009
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Beds were very comfortable. Room was well lit and quiet. Ample seating. Lighting in the bathroom was poor. Fixtures were loose. Bathroom was small. |
10 |
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Suzanne
Solo traveller
Perth,
Australia
January 17, 2009
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The room was lovely and had such a welcoming, warm, homely and cosy atmosphere when I first walked in, with soft lighting and classical music drifting through it. |
10 |
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Melanie
Young couple
St Helier,
Jersey
January 5, 2009
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Excellent location for exploring downtown/midtown and upper east side. Metro stop underneath hotel so getting around is easy. Clean rooms, large suites, descreet and attentive service. Lack of bars in the immediate area. There is one in the hotel, but none for a few blocks in either direction. |
9.5 |
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Anonymous
Young couple
United States of America
January 2, 2009
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Carter Ward from the hotel's front desk. He was the most helpful, professional and polite individual. |
7.5 |
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David
Mature couple
Newtown,
United States of America
December 30, 2008
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convenient location When we got to the room, the bed coverings were untucked, a note was on the desk to a different guest. An inquiry to the desk resulted in a debate about staff checking the room and changing the sheets - no one ever showed up to do anything... Sorry sir.. and changed sheets would have been the appropriate response. |
6.5 |
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Sarah
Mature couple
gerrards cross, bucks,
United Kingdom
December 18, 2008
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The staff were very friendly The room was very small for the rate |
5.5 |
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Julie
Solo traveller
London,
United Kingdom
December 17, 2008
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Good customer service and large rooms Extremely expensive room service |
7.5 |
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Anonymous
Solo traveller
Japan
November 24, 2008
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good location |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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