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The Benjamin
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8.2
Top
Based on
77
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Hans
Young couple
Mid Levels,
Hong Kong
June 18, 2009
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We took the one-room suite. The suite looked like a run down appartment. We left four days early to relocate to another hotel. |
3 |
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Tom
Mature couple
Sulphur,
United States of America
April 30, 2009
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Great location, friendly staff rates are somewhat high |
8.5 |
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Richard
Solo traveller
Newmarket-on-Fergus,
Ireland
April 18, 2009
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The size of the room was excelent for New York, very clean, lovely bed..best sleep in ages. Curtious helpfull staff. Excellent facilites in room, printer/fax etc, work desk. Both my son and I were celebrating our birthdays during our stay, I happened to mention this at check in and when we returned to our room that night we had a lovely birthday cake waiting..very classy..Thank you. For the price complemtary wi-fi would have been nice. I had booked for 2 nights April 7 through 9'th but was informed the booking on the hotel system was april 17 through 19'th. Very embarrasing considering I was there with my 13 year old son, my confirmation sent by you showed April 7 through 9'th! They did fit us in but how did this happen??? |
10 |
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Gerardo
Mature couple
Eton, Berkshire,
United Kingdom
March 6, 2009
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The staff, they have a great customer focus culture ! Few elevators for the Hotel size, and they are slow |
9.5 |
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Lori
Mature couple
Weatogue,
United States of America
February 10, 2009
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I've stayed at this hotel about 5 times. I like many aspects of the hotel. The staff, the pillow choices, the comfy beds, and the location. This time we stayed on the 16th floor. Incredibly, the noises from the street were so load that it interupted our sleep many times during the night. |
8.5 |
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Anonymous
Young couple
United States of America
February 3, 2009
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great room, view, service, price rug was dirty |
9.5 |
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Aydin
With friends
ISTANBUL,
Turkey
January 22, 2009
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location and staff icnluding door-man 1.sanMartin mini bar over priced i.e., drinking water at cvs is only $ 1.5 vs $ 7.0 2,warning about a nearby restaurant: San Martin on 49th : a cockroach on the dining table could not be "removed" for 10 min. towards the end of our diner; we did not panic but were surprised to have been charged the full order though we could not finish our plates....hard to imagine the hygiene in the kitchen ! !... |
9 |
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Anonymous
Mature couple
United States of America
January 20, 2009
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Beds were very comfortable. Room was well lit and quiet. Ample seating. Lighting in the bathroom was poor. Fixtures were loose. Bathroom was small. |
10 |
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Suzanne
Solo traveller
Perth,
Australia
January 17, 2009
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The room was lovely and had such a welcoming, warm, homely and cosy atmosphere when I first walked in, with soft lighting and classical music drifting through it. |
10 |
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Melanie
Young couple
St Helier,
Jersey
January 5, 2009
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Excellent location for exploring downtown/midtown and upper east side. Metro stop underneath hotel so getting around is easy. Clean rooms, large suites, descreet and attentive service. Lack of bars in the immediate area. There is one in the hotel, but none for a few blocks in either direction. |
9.5 |
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Anonymous
Young couple
United States of America
January 2, 2009
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Carter Ward from the hotel's front desk. He was the most helpful, professional and polite individual. |
7.5 |
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David
Mature couple
Newtown,
United States of America
December 30, 2008
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convenient location When we got to the room, the bed coverings were untucked, a note was on the desk to a different guest. An inquiry to the desk resulted in a debate about staff checking the room and changing the sheets - no one ever showed up to do anything... Sorry sir.. and changed sheets would have been the appropriate response. |
6.5 |
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Sarah
Mature couple
gerrards cross, bucks,
United Kingdom
December 18, 2008
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The staff were very friendly The room was very small for the rate |
5.5 |
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Julie
Solo traveller
London,
United Kingdom
December 17, 2008
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Good customer service and large rooms Extremely expensive room service |
7.5 |
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Anonymous
Solo traveller
Japan
November 24, 2008
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good location |
8 |
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Darren
Solo traveller
Rumford, RI,
United States of America
November 9, 2008
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Location and room set up excellent. |
8.5 |
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Anonymous
Family with older children
Canada
October 16, 2008
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It was elegant, and had old style charm. The location was better than we had expected. All of the staff were excellent. I wish there were either more or faster elevators. Sometimes it would take an inordinate amount of time to get from the 17th floor. |
9.5 |
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Anonymous
Solo traveller
Spain
October 12, 2008
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Location Air conditioned noise |
8.5 |
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Stanley
Mature couple
Marion, CT,
United States of America
October 9, 2008
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AS has been the case before, a quiet and comfortable, small hotel atmosphere. |
8.5 |
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Anonymous
Mature couple
Hong Kong
October 5, 2008
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The staff the bathtub is not safe, should put some metal bar or rail to avoid slipping |
6.5 |
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Anonymous
Mature couple
Canada
October 1, 2008
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Amenetirs: Sauna, Pillow choices, location |
9.5 |
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Julie
Young couple
LOCKPORT,
United States of America
September 28, 2008
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everything was close. pillow menu was cool |
10 |
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Timothy
Young couple
Brave,
United States of America
September 20, 2008
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care for you by the staff we would have liked a better view with are stay but it wasn't a problem |
8.5 |
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Mario
Young couple
Tijuana Baja california,
Mexico
September 17, 2008
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the service, the room so clean and the ubication |
10 |
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Anonymous
Family with older children
United States of America
September 17, 2008
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Great location, great bed, very accommodating staff. I am always peeved when hotels that charge over $200/night do not provide free internet. That seems a bit trite to me. But my only complaint |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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