The Benjamin  

Everything was exactly what I would have chosen if someone would have asked in advance. Perfect! Thank you.

The location is fantastic, staff were really friendly and helpful. Mohamad the doorman was first classs in recommending local places to eat. The room was spacious and clean.

The Location was good.

The Service for the elevators was terrible. Only 2 elevators for the whole building. You had to wait for a long time to get to an elevator.

Location

Responsive and pleasant staff. Good location, close to lots of subway connections and destinations within walking distance.

The internet connection was terrible. If I hadn't had to leave so early, I would have contested the one day I paid for internet service. It kept kicking me off and it took forever when I was connected. Very frustrating. They also don't use top sheets on the bed. I had to ask specifically for one.

I loved the shower.

They were a little stingy with the coffee packets.

We ordered room service for a late night dinner and the food was excellent.

It was good but nothing special. Light bulb for lamp on one side of the bed was broken so I called the front desk. Someone came up with a new lightbulb, but it turned out that the lamp was broken so that did not work. I was surprised at the sloppy maintenance. The staff were very pleasant, even if they could not fix the problem while we were there.

I love older hotels with character and this one did not disappoint. I've stayed in many corners of the city but never this far out. I was told it was located in the business district which was nice because it was quiet when I was there to sleep. The National is a quaint little restaurant with delicious food and wonderful service. The W is very close if you're looking for a more exciting nightlife atmosphere. It was a great value for the money. I highly recommend and will stay there again.

Wha tis this about ski/watersports and backpacking? We have stayed at the Benjamin many tiems and like the location and the size and the front desk staff. We noted that the lights were burned out in our room and a few appliances did not work...maybe you have to check a little closer on some of the rooms. But we like the Benjamin a lot and we will be back.

see above...just small matters

In for 2 night biz trip - Nice place...not sure where to park when u arrive because no valet and no sign for the Hotel at the parking garage. Comfortable beds and pillows! Bathrooms very clean

A little more decor in the rooms and it completes what the lobby brings (warmth and comfortablity$

The hotel is beautiful and the staff is friendly and helpful. We felt very spoiled by the excellent staff.

Wonderful staff. Suite was clean. Location was decent right need shopping and only a few blocks away from major attractions. I would recommend to anyone.

Price but that may because we stayed during new years eve.