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309 Southwest Broadway, Portland, OR 97205, United States of America – Show map
Excellent location – rated 9.1/10! (score from 243 reviews)
Rated by guests after their stay at The Benson Hotel.
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243 verified reviews
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The Benson Hotel's staff speaks: English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 33 per day.
Room Service, Vending Machine (drinks), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 243 reviews
Value for money
Show reviews from:
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In downtown Portland, this boutique hotel features an on-site bar and restaurant. All contemporary rooms have free Wi-Fi. Portland Union Station is less than 1 mile away.
Score from 141 reviews Wonderful
The Benson is perfectly placed in the centre of Portland. Ideal for a short stay. Beautiful lobby and rooms. Superb staff and excellent service
The friendly atmosphere and the super comfortable beds
The staff was so nice! We had a wonderful time! Made my husbands birthday wonderful!
Excellent location Very helpful staff Hotel lobby has nice seating area and lobby restaurant has great service.
Rooms a bit dated
Classic Hotel !
The lobby and lobby bar were happening places. Luisa in the Executive Office was very helpfull.
Elevators were a bit slow.Valet parking has some issues
old-world decor; Palm Court restaurant
bathrooms need updating; tight space; bathroom fixtures poor quality
Activity going on in lobby and Palm Court restaurant, Large room, friendly staff, In room coffee setup
false fire alarm
All staff very professional and fully knowlegable about all inquires . All needs met with professionalism
Slow service Dirty bathroom Dirty air vents in the room Very small room Shabby interior
THEY DID NOT HAVE ME RESERVATION.
Entering the hotel lobby you are immediately sent 100 years back; the location is more than perfect, the staff friendly, the complimentary coffe in the morning more than welcome. The hotel is a little bit pricey, especially if you come with a car - but, that's how it was a century ago, wasn't it? :) The rooms are not the newest, but they are comfy and welcome you after a long flight from over the seas... Recommend!
Hotel staff were very professional and friendly
Bed was very hard.. Towels had someones long black hair on them. On the 10th floor the hotel was still very loud.
Excellent service, lovely corner room. Great happy Hour in the bar
Very small unrenovated bathrooms
the front desk was very kind and helpful. the room was clean & it has 2 large - comfortable beds. clean bathroom. the lobby is warm and the chairs was comfy.
I liked the appearance of the lobby.
There were drunk girls up and down the hall the whole night being very loud. I mentioned it to the front desk and it never did stop.
I enjoyed the historical significance of the hotel.
The food in the cafe was mediocre at best. Housekeeping didn't clean my room until after 4pm.
Classic old hotel, good downtown location.
Getting a bit tired, but still a nice hotel. Drop off for check in is on street and challenging. It was pouring rain and with several cars checking in had to park across street to check in.
Location,old world charm
High room rate
friendly staff, happy hour in the bar
doors to rooms were very loud when closing
Comfortable room. Very quiet. Beautiful surroundings. Outstanding restaurant.
Wonderfully comfortable, beautiful lobby and great staff. All round a fine place to stay.
Beautiful hotel evoking an elegant bygone era. Staff was welcoming and helpful. The atmosphere is elegant yet friendly. Beds are comfortable and our room provided every comfort.
The great location
The a/C is a bit weird. Maybe it's because the old system( the benson has over 100 years history)
The concierge was friendly, smiling and welcoming on our arrival Sep 30th. So too was a server at breakfast, Kathryn on both Sep 30 and Oct 2. And a waiter at dinner on Oct 1.
The bar staff on evening of Sep 30 who spent over 10 minutes cleaning the bar and tables. We had to ask if they were closing, or, could we order a drink. Reception staff on our arrival Sep 30 - instructions for the elevator and the card system was confusing. When we returned for more info, she said "I told you ..... etc." Very off-putting!
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