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Newest reviews for The Betsy Hotel, South Beach

  • Leandro
      Brazil
    August 15, 2014

    location, staff, beach service.

    smell of the hotel and rooms, size of bathroom is terrible, cleanliness not good.

    7.5

  • Marcia
      United States of America
    August 11, 2014

    Loved the openness of the hotel. It was very active with lots going on. Staff was personable and very attentive. The bar was convenient and food tasty. The concierge gave excellent recommendations for restaurants and distances.

    Rooms are tiny. The "pool view" was looking out to a white wall and from the third floor could hardly see the little pool. But the quiet was worth not facing street or ocean.

    7.9

  • Giovanna
      United States of America
    July 29, 2014

    The look and feel of the hotel; The very kind staff; The location is perfect; The charm ambiance.

    The room was smaller than I expected.

    8.8

  • Karen
      United Kingdom
    July 24, 2014

    The rooms were beautiful and extremely well equipped and the standard of furnishings throughout the hotel was superb. However the fabulous and unique photography around the hotel made it feel very personal and interesting and helped The Betsy really stand out from the crowd.

    Only niggle was that we arrived after 5pm following a long drive, but our room wasn't ready. We were offered complimentary drinks and the staff were very polite, but we really just wanted a room and a shower.

    9.2

  • Nadine
      United States of America
    July 21, 2014

    the hotel looks like a five star property with all of the elements well appointed, but not stuffy. Even though on Ocean Drive, it's at the north end, so super quite. The staff was welcoming every day; on Day 1 they called to check on us. Turn down service everyday. Pool and Fitness facilities are outstanding and well supplied, with luxurious add-ons. Stayed in Superior King, where the sofa bed room was separate from our room which was heavenly given we were with 2 toddlers. The concierges- Adam and Margo had great advice for us and we're from Miami.

    Paul the concierge was not helpful and was rather condescending to me and to others. His suggestions I am sorry to say were awful.

    10

  • Lucas
      Brazil
    July 21, 2014

    A Style Hotel and it is in the best part of the art deco district.

    The pool area is no good, the is no sun and is the worst part of the hotel.

    7.1

  • Margaret
      United States of America
    July 15, 2014

    Great staff

    Bar closed early

    10

  • Myriam
      Switzerland
    June 30, 2014

    Location in front of the beach Cleanliness of the room Beautiful lobby and Roof deck Good and frequent room cleaning, including in the evening (bed open, towels changed...)

    Ocean view from the room was more palm tree view Room closets and drawers do not allow to unpack briefcase Swimming pool area small, and in a back court, enclosed between walls Room not ready before 4pm, no late check out option Booking price does not include 7% State tax + 3% City Tax + 3% County Tax + 16 USD/day mandatory fee of "Resort Fee" (beach lounge chairs and umbrella - charged whether the beach facilities are used or not) Poor global value for money

    5.8

  • Elaine
      United Kingdom
    June 20, 2014

    staff were so friendly and keen to make our stay exceptional- even though we had only booked for one night. Good food- fantastic room and the rooftop terrace is just amazing. We will be back!

    great food served in fantastic surroundings - just a bit expensive

    10

  • Cheryl
      United States of America
    June 9, 2014

    King room was spacious, comfortable and well-appointed. Bring earplugs for nighttime street noise. Staff were very helpful.

    Pool cushions are from 1900? Need updating.

    8.8

  • Anonymous
      Canada
    June 9, 2014

    The staff were very friendly. The room is comfortable although chest drawers would be more user friendly for guests to put away their clothes. The location is great for the beach and restaurants.

    Wi-Fi should be free as the beach chairs.

    9.2

  • Kirsten
      United States of America
    June 5, 2014

    everything about it! Close to the beach, lovely room,an upper balcony area that felt like a spa, Keurig coffee, and the softest robes I've ever worn. the staff was also extremely helpful kind and quick.I can't wait to return!

    we requested early check in which they couldn't accommodate. However, we used this time to relax by the pool downstairs. So really, no actual complaints.

    10

  • Jan
      Sweden
    June 4, 2014

    Nice style and location.

    Breakfast could be more flexible in what they offer. Ordered 2 boiled eggs and got them with sallad and potatoes at 15 USD. Also, served espresso 15min before the breakfast was brought in. Coffee did not stay hot.

    8.8

  • Jennifer
      United Kingdom
    May 25, 2014

    We stayed as a last ditch baby moon and it was a really great hotel, good food, beach on the doorstep and lovely pool and rooftop. Highly recommend, oh and you'll be hard to beat on the location.

    The rooftop had a different bar menu which meant various drinks weren't available. My pregnancy massage wasn't all that special despite the price....

    9.6

  • Stephane
      United Kingdom
    May 20, 2014

    Location, staff, restaurant

    Kitchen smells by the pool Expensive rooms for the size

    7.5

  • Alasdair
      United Kingdom
    May 11, 2014

    Rooftop, location

    "Room service"

    7.9

  • Gerry
      United Kingdom
    May 1, 2014

    Location, ambiance and decor all excellent. Staff were very helpful.

    Frequency of staff coming to the room to fill minibar or turn down bed etc. is excessive. Costly for drinks at bar and wine in restaurant. Overall expensive for what's on offer - breakfast is poor and very expensive.

    8.8

  • Anonymous
      United States of America
    April 1, 2014

    Excellent location Very helpful and pleasant staff BLT Steak restaurant is very good not only for dinner but also breakfast & lunch Roofdeck is quite nice with bar service and a good view of the beach Rooms are well appointed and comfortable

    Rooms are a little bit small Only one elevator so it tends to be slow/crowded Prices are high

    8.8

  • Anonymous
      United States of America
    March 17, 2014

    Location, roof top view, BLT restaurant, room was large for SOBE

    Valet service (rude and misplaced my vehicle), room had no view.

    8.3

  • Sarah
      United States of America
    March 15, 2014

    Location, staff and hotel decor : making up a fab environment! We gave stayed at Betsy on two occasions, we intend to stay again. We live in Palm Beach so it's easy to return! Love the beach access / lounger facilities too!

    The rooms are a little small so next time we may look at larger suite. Ok for one night, more space required for longer stays.

    9.2

  • Anonymous
      United States of America
    March 6, 2014

    Just about everything

    Cost of the drinks

    9.6

  • Teresa
      United Kingdom
    February 27, 2014

    Excellent location and service.

    8.8

  • Alex
      Switzerland
    February 25, 2014

    Great cozy feeling that is missing from most of the Hotels on Sobe but still very stylish. Staff were great, very attentive and helped make the stay very pleasant.

    The pool is not great at all but, you are not going to the Betsy for the pool with South Beach on the other side of the road. The waiters in blt were a bit slow and really not attentive enough.

    8.3

  • Anonymous
      Ireland
    February 22, 2014

    Locatin is good if you want to stay in South Beach.

    Over priced. Very poor service at breakfast. Dreadful spa offering outsourced to "Miami massage services" which appeared on my Visa statement!! Friends of mine stayed at half the price I was charged for the same class of room at the same time!

    5

  • Laurence
      United Kingdom
    February 11, 2014

    BLT Restaurant for great steaks, Rooftop bar, Helpful staff, great art around the building, good location on Lummus Park

    Proximity of noisy hotels on rest of Ocean Drive, cost of parking.

    9.6

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