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Newest reviews for The Beverly Heritage Hotel

  • Max
      United States of America
    August 1, 2014

    Pool area was very nice

    Air conditionng in room didn't work too well

    6.3

  • Anonymous
      United States of America
    July 20, 2014

    Friendly staff

    Inability of some to speak English who were serving the public in the bar location. No idea what I was saying.

    10

  • Scott
      United States of America
    July 10, 2014

    I enjoyed the easy access of the hotel. Friends who live in the area were very impressed at the cost and standards of the hotel.

    It seems that there is often an elevator out of commission each time I stay. No other complaints.

    9.2

  • James
      United States of America
    July 8, 2014

    The entire staff was very friendly.

    No fridge in the room.

    10

  • Anonymous
      United States of America
    July 3, 2014

    I loved the location and it's proximity to the airport as well as downtown. The pool area and outdoor seating area was appreciated and calming.

    The shower goes from scaling to freezing depending on the room next door. Half of the light fixtures did not work in the room. We had though breakfast was complementary but it was not. We also believed the room had a fridge and it did not. They brought one to us upon request which was great!

    6.7

  • Linda
      United States of America
    June 19, 2014

    The rooms were clean and spacious and the staff was very nice! I like that there is a restaurant onsite, since the hotel itself is somewhat secluded. Everything is a short drive from it, though, and easy to get to. Excellent choice and excellent value!

    It doesn't look like much from the outside, but was better than I thought it would be on the inside. The restaurant is closed on the weekends during lunch. Not a bad thing, just something to keep in mind, since there isn't anything else within walking distance.

    8.8

  • Anonymous
      United States of America
    June 17, 2014

    room (king bed premier wing) was very spacious and quiet staff were courteous and well-prepared

    lack of towel racks in bathroom lounge wasn't stocked as advertised on website

    7.9

  • Robert
      United States of America
    June 17, 2014

    Hotel is very clean and well maintained. Rooms are a good size and well appointed. Very comfortable beds.

    Older property that could use some updating.

    9.2

  • Kenneth
      United States of America
    June 6, 2014

    Close to Hwy 17/880 and the airport. The staff are friendly and efficient.

    8.3

  • Boyd
      United States of America
    June 5, 2014

    Elevator interiors in need of repair. Detracted from the balance of the property.

    7.9

  • Danny
      United States of America
    June 4, 2014

    The staff were all very friendly, polite, and quite helpful in all ways.

    I didn't like children eating at the pool side then washing their hands with the water, seeing a child vomit over the gate and then it just drying, and a whole family pretty much taking over the whole pool area for a whole day and not really paying a lot of attention to these children, some of whom were not even three. They seemed to be supervised by an older relative who looked to be about 11-12 and at times their grandparents who would not have been able to move fast enough should something of happened.

    9.6

  • Anonymous
      United States of America
    June 3, 2014

    Very clean and reasonable priced room service

    The a/c in our room didnt work too well so it was rather hot.

    8.8

  • William
      United States of America
    June 2, 2014

    Large roon

    Noisy heater/ac

    8.8

  • Shigeru
      Japan
    May 24, 2014

    The size of room.

    A lot of bugs in elevator area.

    9.2

  • Paula
      United States of America
    May 20, 2014

    Bed was pretty comfortable, since they sold out of the king rooms they upgraded us to a suit at no extra charge! Room was very nice and spacious.

    The WiFi is a nightmare! Extremely slow and was not able to stream anything web pages took forever to load. We stayed for 3 days. When we went out we thought our room would be cleaned but when we came back in nothing in out room was cleaned the only difference was the bed was made.

    5.4

  • Anonymous
      United States of America
    April 23, 2014

    Location, Price, Stuff

    Rooms are old and smell nicotine.

    8.8

  • Josephine
      United States of America
    April 22, 2014

    The staff were great and very helpful specially the front desk they listen too what customer wanted and gives you option i like that!! :) Definitely will be going back.

    Nothing to say everthing is good.

    9.6

  • Anonymous
      United States of America
    April 14, 2014

    I was charged 50 and there was nothing verbalized or written down to let me know I was being charged 50 after I left the hotel after I already paid cash. When I went to talk to a manager they told me there was nothing they could do until Monday and the staff should have told us something at the time of check in and we were not compensated for the issue in anyway shape or form. Had there been some sort of contract to allow this charge I would have had no issue. This was the fist time booking.com has directed me to a hotel that does things like that.

    7.1

  • Phillip
      United States of America
    March 25, 2014

    Clean. Friendly. Accommodating. Easy check in/out

    Beds could be upgraded

    9.6

  • Venkatesh
      India
    March 24, 2014

    The staff behaviour! I think they need some 'hospitality' crash courses!! I was made to wait for 1 hour before being able to check-in. On prompting after 1 hour, the front desk lady says you never asked for an alternate room, we thought you wanted a suite.... some lame excuse. After flying for 20+ hours, what someone asks for is a clean comfortable room, not waiting in the cold lobby for hours for a stupid suite!

    5.8

  • Nadine
      United States of America
    February 19, 2014

    The bathroom in the premier section room was amazing. The bed was very comfortable. Wish there was a mini fridge but besides that it was an excellent spot

    No balcony for smokers. Had to go downstairs and out to my car every time

    9.2

  • Jane
      Australia
    February 17, 2014

    Staffs friendliness and helpfulness. Very professional, but inviting place to stay. Thank you

    9.6

  • Ilias
      Greece
    December 15, 2013

    The work desk at the room was quite comfortable and since I wa there on business it was really helpful.

    I had to call them a couple of times to ensure I would get two separate beds as I specified in booking form.

    8.8

  • Adele
      United States of America
    December 3, 2013

    Staff was very good...including restaurant.

    Ordered room service for breaakfast..not very good. Forgot items.

    8.3

  • Thorsten
      Germany
    November 14, 2013

    Very quiete area, friendly staff.

    No breakfast.

    9.2

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