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Newest reviews for The Box House Hotel

  • Joy
      United States of America
    September 17, 2014

    Big rooms large bathrooms (had to ask for flexible shower head which was promptly given)

    not enough mirrors!!!! Bridal party did professional make-upl and hair in a few of our rooms. NOTHING given to bridal suite for their 2 night stay. Wine? Chocolates? Flowers maybe?????

    8.3

  • Ayodeji
      Nigeria
    September 10, 2014

    It's really cool

    7.9

  • Daniela
      United Kingdom
    September 3, 2014

    Nice hotel, cool decor and clean. Balcony was nice.

    Although we liked the local area it was a bit of a pain to get home from different parts of manhatten and citibikes don't cover the area. Bridge quite noisy. Staff were helpful but not as approachable as we'd experienced elsewhere. I think hotel is overpriced.

    7.1

  • Ros
      United Kingdom
    August 29, 2014

    I probably stay at the Box House a couple of times a year because my daughter lives in Greenpoint. The hotel is comfortable and convenient. When you arrive there's water in the fridge and tea and coffee in the kitchen. Can't say better than that. The place is absolutely spotless...

    9.2

  • Elizabeth
      United Kingdom
    August 21, 2014

    Great service all round. Seems like a strange location to start with but only ten mins to subway and one stop to Grand Central, so Manhattan very close. A 20 mins walk to Williamsburg which has some fab places for eating and drinks. The room was like a small apartment and having stayed in Manhattan on previous trips to NYC it was much bigger than any room I have stayed in there. The staff were excellent and the complimentary shuttle service a great bonus.

    9.6

  • Henri
      Netherlands
    August 18, 2014

    Well organised, friendly personnel, willing to assit you: this is the way you like to be treated in a hotel far away from home. Service has a lot to do with attitude, the attitude of the people in this hotel is great.

    Nohting we can think of.

    9.6

  • Martin
      United Kingdom
    August 16, 2014

    Decor, design of reception, hallways, rooms Polite, helpful staff 5' to subway, 5' more to Grand Central station

    Main air conditioning plant outside bedroom window Kitchen sparsely equipped

    8.8

  • Kristine
      United States of America
    August 12, 2014

    I liked the atmosphere, set up of the rooms, comfort of the rooms and the decor of the hotel. I also liked the very helpful front desk staff.

    I didn't that the hotel promised pick up and drop off, but the service was not available because the drivers were understaffed. At one point, we had to wait 45 minutes when we were told that the driver would be there in 10. We were supposed to meet another party to go to the airport, and they had a taxi already with the meter running. Another time, we had to return home walking through a very less than desirable neighborhood because there was no driver available even though there were three cars at the hotel. There seems to be a problem with understaffing.

    6.7

  • Emiliano
      Italy
    August 11, 2014

    The free shuttle for the metro station was very useful, the laundry is always appreciated in one hotel if you travel with kids. Big space tall roof, the kitchen in the room. I love this hotel

    10

  • Anonymous
      United States of America
    August 9, 2014

    great

    10

  • Olukanmi
      Nigeria
    August 7, 2014

    Every thing about the two bed room duplex except

    Only the rest room and the bath where you need to go downstairs is not convenience.

    8.3

  • Emil
      Hungary
    August 6, 2014

    Almost everything!

    No place in the bathroom for Your own stuff.

    10

  • Sven
      Israel
    August 4, 2014

    We stayed with 3 children (7-11) in one spacious room. The hotel is very calm, super clean, hip interior and has a very friendly staff. They offer complementary shuttle service that brought us to Williamsburg so that we did not need to walk. What a nice service! Great hotel, we will come back. Our kids loved it. Definitely worthwhile a detour from NYC. You can park your car right in front of the hotel, there is enough space on the street. Great.

    9.6

  • Laura
      United States of America
    July 30, 2014

    everything!!

    we could never get the Wi-Fi to work. went to the front desk they did check on. but it never did work.

    10

  • Akin-olukayode
      Nigeria
    July 30, 2014

    excellent customer service on offer will very courteous front office staff always willing to help. my family would love to stay here again!

    Poor reception for cell phone in the rooms. Had to step out to take calls from home

    8.8

  • Anonymous
      United States of America
    July 29, 2014

    Superb room advantageously positioned in a tucked away and quiet...while still very accessible area of town.

    They called me and said my room was being up graded -by them-not But when I arrived no upgrade. This was weird being it was them who suggested. This very expensive lodging so nice it was almost worth the expenditure. But front desk kids too young and not up to task?Me.me.

    8.3

  • Sandra
      Belgium
    July 16, 2014

    a lot of value for your money. Very clean, light and large rooms for NY standard! I loved it!

    8.8

  • Patrick
      United States of America
    July 15, 2014

    The room was huge, clean, quiet, comfortable, with a full kitchen. It really is as it appears in the web site pictures. Plenty of room for a family of four (two kids, 11&14). Free street parking. Free shuttle to the subway. A fantastic deal for the NYC area.

    It's in an industrial neighborhood, so there's not much to see or do in the immediate area. The black-out shades for the room could be improved (lots of light in the early morning).

    8.8

  • Steven
      Belgium
    July 13, 2014

    The hotel is beautifully decorated. The rooms are nice and give you enough space.

    We still prefer a hotel that offers the possibility for breakfast.

    7.5

  • Anonymous
      Israel
    July 4, 2014

    Very friendly!

    Many rooms don't have outward-facing windows.

    10

  • Sven
      United Arab Emirates
    July 3, 2014

    Rooms this size for a Family of five with two separate bedrooms , a kitchen and a terrace with views on the Chrysler Building an the empire states ( albeit a bit in the distance ) is unaffordable in Manhattan . Though it is just a few metro stops away. Brooklyn is getting a nice place to stay, good alternative restaurants whitout the tourist trap from Manhattan...!

    9.6

  • Cesar
      United States of America
    July 3, 2014

    Very comfortable

    A/C units..

    10

  • Michael
      Australia
    July 2, 2014

    Christian the doorman/ driver was excellent. Front staff also were very helpful. Excellent facilities.

    Room walls are a little thin. Incoming light from street lights.

    10

  • Kathy
      Australia
    June 28, 2014

    Just a 10 minute walk to the subway which was only one stop from Grand Central Station. Also courtesy cars are available for short local trips until 10 pm at night. Fabulously appointed room with full kitchen. Extremely quiet room. Staff friendly and helpful.

    The location looked a little "dodgy" but the fact that courtesy transport was available for local shopping or trips to the subway, put you at ease.

    9.6

  • Anonymous
      Australia
    June 22, 2014

    Staff were amazing and went out of their way to help us. Would highly recommend staying here.

    10

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