The Bristol Hotel  

The most remarkable and impressive thing at the Bristol Hotel which I have not experienced before (and I travel a lot and have travelled extensively for years) was the personal and genuinely caring attention of Armad at reception.....his attention to detail was exceptional and lovely personal manner. I was traveling alone and wanted to return my rental car to the airport the night prior to my departure. Armad organized a taxi to meet me at the car rental company which was challenging for me to find.....and I did get lost that short distance and when I was in the taxi he phoned the driver to check that he had found me and collected me.

Front desk was helpful, always had a smile. The downstairs restaurant had great service & food. We sat at the bar. Also, the valet guys were really friendly.

We stayed in room 402 & the smell when you walk into the room is not a pleasant one. I'm not sure if it's the carpet but it reminds me of when you Walk into an enclosed area with no ventilation. I payed over $200 for 1 night. Service is great but the room did not meet our expectations. I wouldn't stay here again for the price.

Rooms were great, however lots of noise from the room next door. We called reception and they fixed it, luckily! Furthermore noice from the bus station outside, I had ear plugs, that was okay, so: do take these with you!

Pretty, clean boutique hotel centrally located. Friendly, helpful staff.

$26 a night for parking.

The staff was very friendly and the location was very central to attractions and shopping. The rooms however could do with a little updating, and the windows could be more sound proof, as the traffic and construction noise was a little distracting.

Apart from the mess with the reservation (see below) everything was neat and tidy. Wifi works, multiple devices. Not superfast but acceptable. Minibar is a bit overpriced, especially water. Better buy water around the corner, not sure whether they have a vending machine.

What a mess with the booking! It really sucked. On arrival, the hotel claimed that there was no reservation, even though I got confirmation from booking.com. The hotel receptionist was not helpful in the first place, only after I asked for the manager they started to make a move and tried to sort it out. Originally I booked for 5 nights about two month prior to my stay, but changed the reservation about a month later to only 3 nights (arrival one day later, departure one day earlier). Obviously, booking.com confirmed this to me, but cancelled the whole reservation to the hotel, at least this is what the hotel claimed. I don't have prove who messed it up, I just can say that I had a confirmation of booking.com. They booked me in anyway (luckily the hotel was not full) and offered a room rate of appx. $85 excl. tax per night, which I happily accepted. Upon departure, I had $159 excl. tax on my statement. I certainly complained and they offered me finally $109 excl. tax per night. I had to accept this because I was in a rush. If you ever book The Bristol, just be ready to discuss pricing and have proof of the rate you agreed originally.

Location. Convinient and easy to fine. Walking distance to everything and everywhere

Not so quiet. Loud sirens even deep into the night.

It seemed odd that there was no fan in the bathroom. A bathroom fan is fairly standard these days and it took the level of niceness down a notch. We asked for a wakeup call the morning of checkout but did not receive one.

Location is well，the key of door key has problem, so we changed a room, the parking fee 26USD is too higher.

Great location on the edge of the Gas Lamp, close to the rail line, dining and shopping.Beds were very comfortable an they keep a very clean facility.

Close to the rail line...make sure you get a quiet room and not one on the West side. The excercise room was very small and very warm, not much for ventalation.

Comforting, helpful staff, great for city trip, the location is great & no one can argue on that, many services are only few blocks away.

We were unfortunate for having a room facing another building's wall. The gym is very very small & will never meet your expectation...but! If you do not mind these stuff, the hotel is your choice.

Thank you for making our stay a pleasureable one - and thank you to the young man in the bar his service was excellent. Went out of his way to help us. We will certainly come back and have already recommended it to our friends and family. regards Helen & Michael