The only downside was the location. It was near train tracks and that got annoying but the noise wasn't too loud. We were very close to the downtown region where there are a lot of college students, shops, and restaurants. We didn't care for all the noise.
The service was AMAZING! I contacted them beforehand letting them know it's our ten year anniversary and belated honeymooon. When we arrived we learned they had upgraded us to a larger room at no extra cost. They also gave us a free bottle of sparkling wine. The room itself was massive. The bed was large and very comfortable, a large TV set on the wall with cable, a lot of seating, plenty of nice lighting, and a massive bathroom with a jacuzzi.