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939 West 5th Avenue, Anchorage, AK 99501 – Show map
Excellent location – rated 9.2/10! (score from 101 reviews)
Rated by guests after their stay at The Hotel Captain Cook.
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101 verified reviews
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The Hotel Captain Cook's staff speaks: Spanish, English
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Sauna, Fitness Center, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 101 reviews
Value for money
Show reviews from:
Located across from the Lake Hood Seaplane Base, this Anchorage hotel features free Wi-Fi and a daily deluxe continental breakfast. A free transfer service to all Anchorage airports is provided.
Score from 100 reviews Good
Nestled at the base of Chugach Mountain Range, this hotel offers panoramic views of University Lake. It features an indoor swimming pool and a hot tub.
Score from 57 reviews Excellent
Located 10 minutes from historic downtown Anchorage, Alaska, this hotel features 24-hour shuttle service to Anchorage International Airport.
Score from 257 reviews Review score
Only 2 miles (3 km) from Anchorage International Airport and near Dena'ina Convention Center, this Alaska hotel offers free airport shuttle service, comfortable guestrooms and an on-site restaurant.
Score from 23 reviews Good
No kettle in room, only coffee pod machine. You just didn't put the pod in if you wanted a cup of tea. But this gave a coffee taste to the tea and the milk was only dry coffee mate. YUK :-( At least they had a cafe down stairs if you wanted a proper cuppa. But that's a nuisance in they morning.
We booked a junior suite because of the view to the Mountains or the Cook Inlet, but at the 2nd floor we have seen nothing of it. Instead, we had the noise from the street
Rooms in need of updating.
This is very good location near a rental car company, a convenience store, liquor store and cafes. Most of tours pick up guests in this hotel. The male staff changed the room for my request. I enjoyed seeing sunset over the sea from my room.
It is expensive in summer season.
Staff was rude.. told me they were "out" of coffee when I asked for another packet for the room. Our room was next to Elevator and kept us up all night. Called mgr asked for a different room, they said no, we are booked. I booked 4 months ahead of time and I got the worse room in the building??
Wonderful staff and very good location.
Carpet was buckled and needed attention.
Loved walking to everything. Several in hotel restaurants, bars and stores. Great spa, best massage we have EVER had!!!! Historic photos and data throughout. Attractive wood work and architecture. Beautiful views, quiet, killer comfortable bed, nice sheets. Overall highly recommend. Other name brand hotels didn't offer anything close to this special treasure. They were in busy noisy areas and the same old thing.
There are several 'towers' in this hotel so it took a. It to find our way around.
Pool to many kids!also I booked two rooms well in advance but was told I had to pay extra to be on the same floor as my son in law and grandson.Why?
Location, amenities, friendly staff, nice room with a view, easy walk to downtown Anchorage. Good value.
Could not get into room until later in the afternoon after arriving early from a cruise. Understandable. Perhaps an early arriving lounging area specifically located for arriving cruise passengers. Also, a lot of the outbound planes leave around midnight, so a lounge area for lingering guests would also be a nice touch.
Great location We arrived earlier than regular check in time and our room was ready. We only stayed one night but would have enjoyed a longer stay.
Comfort & spacious size of room. Location was great. We had a lovely meal at Hotel. Staff all very helpful.
Not able to think of anything.
Well situated; public areas very nice. As were rooms but there was more noise than expected - other guests above, in corridor, and elevator.
The desk staff, as always, was amazing. I like that there were water bottles in the rooms which was really nice. We always brought in our own water in the past.
The price for what the room was. The service at the WhaleTail was non existent.
Everything is walking distance
They forgot to clean my room day
Everything about the hotel
Everything in this Hotel is great. The location, shops,Staff and rooms
Room service very expensive for average food .
The lobby was very nice, the view from the room was excellent, the staff were very friendly and helpful as one would expect at a high-end hotel in a major city. We did not eat at the restaurants there but I suspect they would also be very good.
At $250/night I expect to have a 2 ply toilet paper and more than 2 towels on a king sized room with 2 people in it. I requested additional towels which never arrived. We requested wine glasses as well and room service would tell us to call housekeeping for that and then housekeeping would tell us to call room service, this went on for a while. Water in the lobby was almost always empty.
Bellman, Concerige and food staff for breakfast, formal dinner and bar staff all very good Great room with great view Good location for walking and good access to costal trail for very nice ride
Check person was not so helpful and below standard Weird that men and woman have separate facilities for much of their working out. Not great for couples who work out. Ended up not using facilities
most everything is good
need more towels hangers in the bathroom
Cleanliness and Facilities in the hotel was awesome
Parking was hard to find. And the paid parking was expensive.
The room had a loud disruptive humming noise. I think there was a problem w the air conditioning.
Great staff and fantastic location! Nice amenities. Great bedding.
The shower leaked. The bed was somewhat uncomfortable.
The restaurants, and that we could walk all around and go to all the stores and shops, restaurants.
That one of your staff had us walk 2 miles to find a AK USA money machine and the next day we found one at a restaurant on the next street !
My husband and I stayed at Hotel Captain Cook during our honeymoon and were quite disappointed. The hotel is very dark and dated, and geared toward quite an older/mature cruise-going clientele. The pool facilities were in a window-less basement. For the expense and the tittle as Alaska's best hotel, we were expecting much more.
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