Carlton Hotel, Autograph Collection  

I love that the rooms were updated since the last time I was here. They are very comfortable. I loved that there were 2 robes in the room. (Typically there is 1 and you have to call for a second). The guy at desk was great in checking me in and signing me up for Marriott rewards. I would not have known about it otherwise.The room was spacious for NYC ( thanks for the upgrade!) bed comfortable, coffee good and came fast, no one knocking on doors before we ready. It was terrific. We will stay here again because of its proximity to our favorite restaurant 11 Madison Park

Lobby a little difficult to negotiate with luggage; no bellman when we arrived. But that is it

Small rooms,darkness, noise,no free wifi,....

Poor beds and pillows.

The Carlton was exceptionally clean. This was my main concern, as bedbugs are a problem in NYC. However, we had NO issues here. The initial double room I had was very small and when I spoke to the staff they quickly upgraded me to a larger room at no additional fee. I would highly recommend that you book a larger room, unless you are travelling alone.

The hotel is well located in a calm neighberhood close to the lovely Madison Square. The room is big enough and the bathroom is lovely. City transport is close. And don't forget the Tiffany glasswork at the lobby.

Bra service med hjälp att boka biljetter mm.

Fakturaunderlaget från hotellet stämde inte med det vi hade fått från booking.com, men hotellet ändrade tack vare att jag hade med mig bokningsbekräftelsen.

Buena ubicación, personal muy amable, habitación bien amueblada aunque algo pequeña. Un hotel bien montado y bien ubicado pero con detalles a mejorar.

Baño pequeño sin calefacción con una ventana a la calle con mal aislamiento. La limpieza bien aunque hubo varios detalles a mejorar en un hotel de su categoria y su precio.

Viajábamos dos amigas y solicitamos dos camas. Nos dijeron que la reserva era de una cama doble y que no podían hacer nada, que deberíamos comunicarnos con la empresa que realizó las reservas. Tuvimos que pasar la estancia en una cama doble, en una habitación interior y pequeña con bastante ruido, ya que estaba cerca del sistema de refrigeración del hotel. Nos hicieron creer que nos habían dado la mejor habitación. No volvería a reservar en este hotel y dudo mucho si lo haré la próxima vez con Booking, ya que en el hotel siempre nos remitian a vosotros para hacer cualquier cambio. Entiendo que vosotros dais el servicio de reserva On-line, y todo lo que respecta al hotel deberían asumirlo ellos. Estancia desagradable, lo único aceptable la ubicación.

De ontvangst was zeer gastvrij en de kamer uitstekend! De ligging is zeer centraal en dus ideaal voor allerlei tripjes.De prijs van ontbijt en diner is erg hoog, dus daarmee uitkijken en voor het gebruik van internet is het belangrijk dat je je eigen laptop of iphone meeneemt, anders kost het 8 dollar per dag!

Wij hebben kaarten besteld bij de concierge van het hotel voor de musical Lion King. Ze zou haar best doen voor de best beschikbare plaatsen a raison van 149,00 USD. Bij aankomst in het theater bleken het slechts 2e rangs plaatsen te zijn, waarvoor de inkoopprijs beduidend lager was! Daarover heb ik geklaagd, mede omdat de concierge mij niet geinformeerd had over het feit dat zij daar flinke commissie over krijgen. Ik heb haar notabene nog 10,00 USD tip gegeven! Het hotel zegt daar niets mee te maken te hebben omdat de concierge zelfstandig werkt, maar dat vind ik niet kloppen. Ik heb tenslotte geboekt bij het Carlton en mag deze service van hen verwachten!

Buona posizione

Personale non molto cortese (specie l'addetto ai bagagli, veramente maleducato), camera piccola e bruttina, rumorosissima (impianto di condizionamento generale vicino). Vista su un cantiere edile. Lavabo microscopico. Bottiglie d'acqua in camera già bevute da altri; non ci torno neanche sotto tortura.

Otelin konumu çok iyi. 5. caddenin alt köşesine çok yakın.Çalışanlar çok sempatik ve her konuda yardımcı. Odalar oldukça geniş,temiz ve aydınlık.

O hotel é antigo mas está remodelado e bem situado. A minha experiência foi invulgar. Quando chegámos ao hotel havia overbooking. Fomos recebidos com simpatia e amabilidade e instalaram-nos na suite presidencial no 12º andar. A suite presidencial é enorme, um quarto com uma cama king size, uma casa de banho gigante com banheira oval de jacuzzi, uma sala com sofás, uma casa de jantar com uma mesa rectangular para 8 pessoas e uma cozinha equipada. A decoração é clássica e sóbria. A suite tem ainda 3 plasmas. O pessoal quer da recepção quer de limpeza atenciosos e profissionais. Uma experiência distinta numa penthouse sobre a cidade de New York ao preço de um quarto vulgar de hotel.

excellent value and location

no coffee in room