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88 Madison Avenue, New York City, NY 10016, United States of America – Show map
Excellent location – rated 9/10! (score from 130 reviews)
Rated by guests after their stay at Carlton Hotel, Autograph Collection.
|Superior Queen Room|
|Deluxe Queen Room|
|Executive Double Room with Two Double Beds|
|Executive King Room|
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130 verified reviews
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Carlton Hotel, Autograph Collection's staff speaks: English
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges may apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
One child under 2 years is charged USD 20 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 130 reviews
Value for money
Show reviews from:
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A short walk from Carnegie Hall, Times Square and the theaters of Broadway, this hotel near Manhattan's Central Park offers convenient services and 2 on-site restaurants.
Score from 2249 reviews Good
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3439 reviews Good
April 16, 2015
Our neighbour slammed the door every morning at 5.30 am. The while family woke up and our night rest was interrupted every Night. When my wife complained about it she was basically told that people can make noise if they want. We'll never come back, nor will any of my thousands of employeees!
I liked the suite
April 14, 2015
Friendly, helpful staff.
April 9, 2015
very old windows with too much noise from the street (5th floor), maid insisted every morning opening our door at 8,45 AM
Staff at Concierge, size of bedroom and beds, decoration style.
April 7, 2015
April 7, 2015
furniture (chair...) , window not in good condition
hotel in a good walking distance to interesting places
April 7, 2015
Bad windows and very noise and temprature can not be controlled.
March 23, 2015
I would have liked complimentary breakfast
I liked the location and the service
March 18, 2015
Take care, the rooms at the back overlook a large, noisy air-conditoning plant which rumbles like a steamship engine all night. So, if noise bothers you, ask for a room at the front overlooking Madison Avenue - then you only get authentic NY traffic and sirens!
This sensitively refurbished Beaux Arts classic hotel is delightful. The rooms are a good size (for non super luxury NYC hotels at least) and the decor and facilities excellent. I will come here again.
February 22, 2015
I liked it because near to my business meeting point
January 6, 2015
The leather veneer on both arms of the chair had totally peeled away, paint on the ceiling in the room in one area was peeling, the white robe in the bathroom was stained yellow in several areas, but these were minor issues as the hotel is very charming!
The staff was very helpful and courteous. The lobby was absolutely beautiful, the location was wonderful, close to eateries as well as favorite NY sights!
December 28, 2014
The property is beautiful. The staff was very nice and went above and beyond to make our family trip to NYC for Christmas special.
December 23, 2014
Rude staff, super small beds (ours was supposed to be queen...was barely double). Would not go there again.
December 17, 2014
Plumbing issues with sinc and toilet. Reported the first day, still didn't get fixed.
Spacious room Great lobby Nice decor
December 10, 2014
After 9 PM there's only 1 person at the reception desk and 1 person who does the valet both for cars and luggage. The room service has an hour. We phoned at 10.30 for breakfast and they told us we had to order for brunch even if on the menu the breakfast hours for room service were till 11 AM. Same happened at night when we asked for 2 beers and they told us "go to the bar"..r u kidding me?!?! The view of the room was in the a.c. Pipes. I've traveled worldwide this is not a Carlton!..at least not in terms of service. Try to have this lack service at the Carlton in St Moritz, in London or in Milan. For us was not enough
November 15, 2014
Kant, one of the managers, is not good. They tried to charge me $200 for a phone call. And if I were not to complain, a lot, they would never have fixed the rate. So just for trying not to be honest, I don't recommend
November 14, 2014
Very expensive with no breakfast ,no kettle,no water unless you pay over the top prices . Would I stay again No .
November 6, 2014
The toilet was just two steps from the bed. I parked right in front, after the doorman told me it was free on the weekends. But I didn't realize I had to move before 7am Monday and got a ticket for $115!!
Lobby, wide hallways, very quiet. Room and bathroom were well-designed for the tiny space. Loved the location.
November 4, 2014
Great lobby, Lots of amenities, restaurant, piano bar, business center with free coffee all day, CLEAN hotel, subway a half a block away, spacious room, big bathroom, moulton brown products. This is going to be my go to hotel in NYC
October 5, 2014
We booked this hotel to celebrate our wedding anniversary. The staff was amazing, upgrading us to a king bed room and they sent us a bottle of wine with a hand signed card. They made our stay very special. We loved the hotel's location and its style. Overall an excellent hotel.
September 28, 2014
No coffee machine in the rooms and no coffee at the lobby
August 14, 2014
Air conditioning makes the looby freezing cold. Breakfast is too expensive.
I had a nicely furnished large room with a very comfortable bed (executive king room).
August 9, 2014
Centrally situated, a beautiful building and very helpful friendly staff. Was only staying the one night with my cousin and her daughter, but we all loved it. Clean,comfortable and the price was just right.
August 7, 2014
Cleanliness, worn out and damaged, needs to be better maintained.
Location, decor, amenities, noise, restaurant and staff
August 6, 2014
People were fabulous! Location is excellent and it is a great value
August 5, 2014
cleanliness, customer services, attention to detail.
Location, price, amentities
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