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1 Bennett Street, Harvard Square, Cambridge, MA02138, U.S.A. – Show map
Excellent location — rated 9.4/10! (score from 257 reviews)
Rated by guests after their stay at The Charles Hotel in Harvard Square.
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25 properties in Cambridge
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258 verified reviews
They speak your language!
The Charles Hotel in Harvard Square's staff speak: Filipino, Indonesian, French, Spanish, English
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Sauna, Fitness centre, Spa and wellness centre, Indoor pool, Indoor pool (all year), Bikes available (free), Library
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs USD 36 per day.
Private parking is possible on site (reservation is not needed) and costs USD 38 per day.
Room service, Car hire, 24-hour front desk, Luggage storage, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Shoeshine, Daily maid service, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop
Newspapers, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
Filipino, Indonesian, French, Spanish, English
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
Pets are allowed on request. Charges may be applicable.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 257 reviews
Value for money
Show reviews from:
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Score from 222 reviews Very good
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Score from 278 reviews Fabulous
Spare, dated, unimaginative furnishings, television remote did not work properly, only 1 of 3 elevators worked, the gym hours were inconvenient, restaurant menu sparse
Location was great for exploring the area.
I wasn't aware the pool was closed for renovation when I booked
The beds are super comfortable.
Big rooms, large windows, great restaurants.
Location,beautiful quilts on display, enjoyable restaurant for breakfast
Had to renew wifi registration each time we returned to the hotel. Usually, registrations are date set so automatically connect when we return to a hotel with our phones etc
The wifi worked well however
I had to agree to the wifi access multiple times. It was a bit annoying to log in repeatedly.
Great quaint hotel in the heart of Harvard Square. Very comfy, while also being sophisticated and professional. Very New England.
The check-in process was crazy. I had at least 3 authorizations done on my credit cards. They were just so zealous about authorizations.
Henrietta's is a nice setting with very average food that is overpriced. Service for both dinner and breakfast was erratic to poor.
Room lovely with courtyard view. Henrietta's Table is delightful for breakfast. A real Cambridge gathering spot. I also got free use of a bike- nice addition, so I could ride along the Charles.
The bike was in bad shape and uncomfortable. They could easily do much better. I left something in the room which had to be mailed to me. They sent it Fedex and it cost me $20! I was willing to pay, but they could have picked a cheaper alternative. It would have been even nicer if they hadn't charged me for that.
Beds were amazingly comfortable Big room Great Breakfast Great location Friendly staff
Parked our car in the Charles Hotel Parking and had to pay over $100 for 3 days!! No one informed us about the parking fees.
I love walking to everything in Harvard Square.
Loved the location and quiet, comfortable room. Feels like a small luxury inn but with big city sophistication. Especially liked the bar at Rialto and Henrietta's Table for lunch or dinner.
Loved location, comfortable room, perfect temperature, quiet, loved the tv in the mirror! Friendly employees. Did I mention location?
The room had everything but a coffee maker. :( The price is steep, but it is quality. Decor a little dated - seems an attempt at colonial but not authentic looking. But we loved our stay!
The hotel is in a good location for Harvard University and has tha advantage of a parking garage for your car. The room was clean and comfortable: a good business hotel. There are handy booths for internet access and printing on each floor.
Location is the best. Henrietta Restaurant was very good: excellent food, very friendly & efficient staff. Amazing team work.
Rialto Restaurant not so good:staff very arrogant & food rather bland.
location, lobby, restaurant, room (after asking for a different one than initially given)
no ice on floor, had to rely on room service which was slow to respond if at all; poor signage to health club, no working swimming pool; rate
Extremely overpriced considering how outdated the furniture in the room is.
I was promoted to a suite and that was an unexpected nice surprise. Excellent staff and breakfast. Food at the restaurants very good, although I would like it more "daring". Very good facilities and a sense of overall class. Definitely I would stay again
The very one thing it was an unpleasant surprise was the charge at $ 400 + for the last day well above the price I had booked for, for reasons related to high demand, as I was told
Location, ambience, facilities, comfort. Very nice atmosphere. Fitness club access was great. Restaurant choices excellent.
Location, staff, overall comfort of room, quiet aircon, Henrietta's kitchen
Had to order ice, bed too soft, breakfast not included
Great locations and very friendly and professional staff. A really nice hotel.
The pool was out of service and the gym had many leaks in the ceiling but otherwise this was a great stay. I'd like to try the hotel again in a little while.
I love that it is in the heart of Harvard square. The hotel is beautiful and the staff is helpful
the pool was closed due to maintenance, which was a set back. there was a lot of dust underneath the furniture. And there was construction noise in the morning. I don't like at all that they would not provide any commodity in the room like a coffee machine or even complimentary water.
The room was very nice, comfortable, and the hotel quite accommodating. Our girls loved ordering room service and just hanging out.
The hours of availability of the pool are very restricted and hard to coordinate with a day of sight-seeing.
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